1/5 Tamika R. 3 months ago on Google • 1 review New
Every
time
I
go
to
the
mall,
I
usually
pass
this
establishment
straight.
Over
time
I
must've
forgotten
the
reason
why
but
I
had
a
very
recent
and
grim
reminder
of
just
how
bad
this
place
is.
Ordered
a
personal
pizza
after
waiting
5
minutes
just
to
make
the
order.
Waited
and
waited
but
decided
to
think
positive
and
pass
the
time
with
looking
at
the
menu.
When
a
human
finally
appeared
they
gave
me
a
pissed
off
look
and
asked
"You
were
dreaming??"
Okay.
Weird,
but
I
guess
that
must
be
the
new
Mario's
greeting?
Then
after
making
the
selection
and
waiting
another
5
minutes
just
for
the
cashier
to
notice
me,
I
went
to
sit
and
wait
patiently
for
them
to
make
it
but
27
minutes
later
after
not
hearing
my
number
called
I
figured
that
I'll
go
to
the
counter
to
check.
And
oh
what
a
surprise,
there
it
was
waiting
with
no
one
around.
So
I
stood
there,
trying
to
get
someone's
attention
and
noticed
a
guy
by
the
register
pointedly
ignoring
me.
I
thought,
okay
maybe
handing
out
orders
isn't
his
job
and
I
continued
to
wait
but
then
he
looked
at
me,
made
eye
contact
and
scowled!
Like
he
was
picking
a
fight...?
I
was
so
lost
as
to
what
was
happening.
Why
the
animosity?
I
turned
away
from
him
but
then
he
suddenly
sneezed
loudly
and
I
was
so
disgusted
I
was
ready
to
just
leave.
However,
I
really
wanted
to
get
my
order
as
I'd
already
paid.
The
cashier
+
lady
from
the
back
came
out,
looked
at
me
waiting
+
proceeded
to
work
on
boxing
pizzas
for
pick-up.
Decided
to
be
patient
and
wait.
However,
when
they
were
done
boxing
pizzas
they
went
back
into
the
kitchen
to
make
more
pizzas!
And
everyone
who
came
out
of
the
kitchen
willfully
and
pointedly
avoided
looking
at
me,
standing
there
turning
to
stone.
I
held
up
my
collection
slip
but
still
they
ignored.
At
this
point,
ten
minutes
had
elapsed
and
I
was
getting
desperate.
I
was
ready
to
just
jump
the
counter
and
get
my
order
myself.
I
held
up
my
paper
+
waved
it
and
stared
at
the
person
rolling
dough
behind
the
wall
and
it
was
only
then
that
she
finally
acknowledged
my
presence
and
gestured
that
she
would
be
with
me.
When
she
eventually
came,
I
asked
in
a
very
respectful
manner
if
there
was
a
particular
procedure
for
collecting
orders.
She
said
no
and
that
I
was
in
the
right
place
to
get
it.
And
then
said
that
they're
the
ones
who
are
to
get
the
order
but
when
they
have
back
to
back
orders
there
are
long
wait
times.
She
stated
this
without
care
and
in
a
matter
of
fact
manner.
I
then
asked
her,
"So,
in
other
words,
you're
short-staffed?"
And
she
said
yes.
To
this,
I
sighed
and
left
to
go
eat
as
I
felt
that
it
wasn't
right
to
take
out
my
frustrations
on
her.
Clearly,
Mario's
only
cares
about
taking
your
money
and
then
ignoring
you
because
they
already
got
what
they
wanted.
And
the
employees
are
obviously
not
trained
in
proper
customer
service
judging
from
the
way
they
speak
to
customers.
The
way
I
observed
them
working
while
I
was
standing
there
(turning
to
stone)
reminds
me
of
a
sweat
shop.
It
would
have
taken
less
than
a
minute
for
any
of
them
to
get
my
order
but
I
guess
they
were
too
dead
inside
to
care.
Let
me
not
even
mention
the
dirty
tables
and
the
beggar
that
came
in
to
sit
by
me
and
ask
if
I
had
money
to
spare.
Unsanitary
environment,
disgruntled
disrespectful
overworked
and
rude
staff,
overpriced
bake
with
cheese....
Geez!
How
did
I
ever
forget
all
of
these
things
that
are
common
to
the
local
pizza
experience?
And
of
course,
the
pizza
didn't
disappoint,
tasting
just
as
I
expected:
like
bake
and
cheese
with
tomato
paste,
five
tomato
slice
halves
and
four
pineapple
chunks.
At
least
that's
one
thing
about
Mario's
pizza
that
remains
consistent.
I
won't
even
complain
about
the
overpriced
bake
with
cheese,
because
why?
After
waiting
43
minutes
to
eat,
I
was
just
so
hungry
that
I
ate
everything.
I
worked
hard
for
that
$39,
so
why
waste
it?
Ah.
Next
time
I
won't
forget
this
nightmare.
And
I'll
follow
my
instincts
to
just
buy
a
granola
bar
and
go
home
to
have
lunch...
To
go
to
Mario's
pizza
again,
I'll
have
to
have
a
thing
for
degradation
and
disappointment
😒
👎
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