Buttercooky Bakery & Café image

Buttercooky Bakery & Café

Restaurant Cafe Coffee shop Meal takeaway Bakery Cafeteria Pie shop Wedding bakery

One of the Most Revieweds in Floral Park


Address

217 Jericho Turnpike, Floral Park, NY 11001

Website

www.buttercookybakery.com

Contact

(516) 354-3831

Price rating

$$ $$

Rating on Google Maps

4.40 (3.3K reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 AM to 8 PM
  • Friday: 7 AM to 8 PM
  • Saturday: 7 AM to 8 PM
  • Sunday: 7 AM to 8 PM
  • Monday: 7 AM to 8 PM
  • Tuesday: 7 AM to 8 PM
  • Wednesday: 7 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: cake (44) cakes (24) bakery (17) pastries (11) order (9) Buttercooky (9) recommend (8) fresh (7) minutes (7) feel (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 James H. 1 year ago on Google • 136 reviews
    Finally here to have some tasty pastries! The first visit were out of luck, didn’t get a chance to try the famous lobster tail! But I got to try it during my second visit and it was defining worth to drive all the way from NYC to here to get one! The place looks very nice and clean, looked like just renovated recently. My wife and I were super happy about all the desserts we got and the latte was amazing as well! Highly recommend this place if you are a sweet tooth as same as me!
    4 people found this review helpful 👍

  • 2/5 candace a. 2 years ago on Google
    I’ve been to this bakery a few times and their service is always excellent and the displays are absolutely beautiful. Very friendly and helpful people who take the time to explain the items to you. However I have yet to be blow away by their goods. Their cakes and cupcakes are usually really cold and dense. Now as a disclaimer I’m a person who likes light decadent cakes and pastries. Notes of vanilla bean or cinnamon should dance on my palate. I shouldn’t just taste sugar and flour… and that’s what this bakery’s cakes taste like. Really just lack luster. Same thing with the tarts… the crust was soggy on the inside… it wasn’t the type short crust pastry that gives you that distinctive “snap” when you dig your spoon into the pastry. And the berries on top were not fresh. I took a second look at my bill and earnestly felt silly for stopping at this bakery because when you”ve had better, you know better. But I stopped locally because I didn’t want to drive futher out. For the same price I could have gone to Martha’s county bakery and gotten 4 slices of decadent cakes. Martha’s country cakes always light, fresh and never ridiculously sweet. And the cake itself ( minus the frosting) always has a wonderful flavor. For the same price I could have gone to the French Workshop and gotten better quality pastries. When you dig into a fruit tart from from the French workshop you are instantly greeted by the beautiful “snap” sound a shortcrust pastry should make. Then you have the beautiful creme in to the inside balanced by the tang of fresh berries. . For half the price I could have gone to Paris Baguette. They have great quality pastries, always fresh always flaky and light and always at room temperature.
    7 people found this review helpful 👍

  • 5/5 Amanda D. 6 months ago on Google • 154 reviews
    Been coming here for years and have to say always have a good experience. Came about 20 minutes before closing on a Friday night and the staff was super nice, sweet, and patient. The gentleman with the glasses I believed complimented me on my hat and outfit. Made me feel good because been having a rough past few days but he made my day. Thank you for that. I will always support ❤️ thank you 😊
    3 people found this review helpful 👍

  • 5/5 Charles P. 1 year ago on Google • 135 reviews
    Food: 5/5 Service: 5/5 This place was awesome! Desserts were all very good. The staff works like a well-oiled machine. They were courteous, attentive, informative, and offered recommendation when we mentioned we were visitors to the city. Recommendations: all desserts we ordered were top tier. You can't go wrong with any selection. Best item for me was the chocolate eclaire.
    3 people found this review helpful 👍

  • 5/5 A S. 2 years ago on Google
    They never disappoint! The customer service is always phenomenal. I came here for a cheese cake two weeks ago for my job‘s holiday party and everyone loved it! I also came here in a bind yesterday for some cup cakes after being told at the last minute that another bakery could not fulfill my order. My toddler loves chocolate cupcakes and Minnie Mouse, and she was having her first in school party. The other bakery told me 20 minutes until my pick up time that they did not have chocolate cupcakes after I had placed the order about 24 hrs before and paid for it. I came to Buttercooky @ 9 am, when I needed the cupcakes and can you imagine my surprise when I saw these gems that matched my theme perfectly already in the display case! The kids loved the cupcakes. This truly made my day, and my daughters as well!
    6 people found this review helpful 👍

  • 4/5 Ryan S. 2 years ago on Google
    Strawberry shortcake 7.5/10. While most bakeries on LI likes to make a cake that’s too dry, this cake is wet. Not as bad as St Rocco’s strawberry shortcake which taste like eating a wet sponge, this is still a wet cake and ruins it. The frosting is just right, not too sweet and not too light. The filling layers is also just right amount of cream and strawberries. It is slightly sweeter than I prefer but passable. I liked everything else about this cake except the batter is 20% wetter than it should be to hit perfect moistness.
    5 people found this review helpful 👍

  • 5/5 Sandra Di P. 9 months ago on Google • 55 reviews
    I took a picture of cupcakes that looked like a bridal bouquet for them to do for my bridal shower. They did an absolute beautiful job on them. Just like the picture, and they tasted amazing. I got tons of compliments. Can't wait for the wedding cake in September. Thank you @
    3 people found this review helpful 👍

  • 1/5 Aminur R. 1 year ago on Google
    I ordered a birthday cake on 18th September and picked on 20th around at 6 pm and this is what happened when my daughter started to cut at 7 pm after I brought home. I spoke to manager after that and tried to explain what happened. She asked me several questions and finally said store can't take any responsibility once I signed the invoice and came out of the store even delivered poor cake. She thought I called for compensation. I told her I called them to make sure this doesn't happen to others. Horrible experience!!!!! This store should be nice with the customer when someone goes to order cake. I noticed one person was in rough mood when I went to the store at 7:30 pm.
    4 people found this review helpful 👍

  • 5/5 Eli M. 8 months ago on Google • 22 reviews
    I was on the hunt for the best black and white cookie. I must say this place does not disappoint! By far one of the best cookies I’ve had. The cookie was moist the icing was fresh! While I was there I picked up an Apple crumb cake, a canolli, and a loaf of bread. Everything was delicious! This place is a must I will return for sure!
    2 people found this review helpful 👍

  • 1/5 Eunice P. 1 year ago on Google
    I used to come to this bakery a lot years ago before they expanded and renovated. I was excited to be back in the area and decided to get some coffee & pastries here and it was A MISTAKE. There are a lot of choices and the place is very spacious (French Workshop vibes) but the service was TERRIBLE. Firstly, we initially ordered two coffees and one was taking forever to come out. After waiting around 15 minutes we asked about the coffee and it turned out the charge for both coffees never went through. Instead of apologizing for the inconvenience, they made it seem like it was our fault. They charged us again for both coffees but we waited another 10 minutes for them to bring me the WRONG drink. Again no apologies, we waited AGAIN for another 10 minutes and they finally brought me my drink but it was not well made and mostly milk. The table next to me was also accidentally undercharged and the worker came and asked them for their card again. Then they also messed up their food. I do not recommend this place. Pastries are mediocre.
    2 people found this review helpful 👍

  • 5/5 Samantha H. 1 year ago on Google
    We have been coming here for many years for birthday cakes and pastries, my sisters wedding cake, her baby shower cake, and now my baby shower cake! Always absolutely delicious, and so beautiful. My cake was exactly what I asked for - gorgeous and so tasty!
    2 people found this review helpful 👍

  • 5/5 Jaron 1 year ago on Google
    I have been coming here for almost 5 years and have never been disappointed. Always great service and has lot of options for the cakes. I would definitely recommend this to all.
    2 people found this review helpful 👍

  • 1/5 Clover A. 1 year ago on Google
    My sister ordered apple turnovers and when she got ready to eat the 1st one, the inside was black and rotten. The other 2 you can see that they were starting to get mildew. I couldn't believe my eyes. They make a lot of business but they only care about the money not the customer. They also opened a Bistro in Floral park.. people pay attention to what you eat because you can get sick. This is really gross
    2 people found this review helpful 👍

  • 5/5 Mafe M. 2 years ago on Google
    I came to this place all the way up from NJ to visit a friend and we shared some pastries and desserts plus coffee, the place has lots of personality, the staff is friendly and courteous. Their products tasted heavenly, not too sweet, just the right amount, they were fresh made and looked amazing. It was hard to choose out of so many options. They definitely have something for every person. I would love to come back. We should have one Buttercooky in NJ ❤️
    2 people found this review helpful 👍

  • 5/5 sara c. 1 year ago on Google
    Favorite place to come for dessert for any occasion everything is always fresh and delicious also a great variety or dessert cakes cookies personalize cakes and everything else you can dine in and have dessert and a hot drink This place is very clean and great customer service this is definitely my number one spot to be Definitely recommend 10/10 my favorite cake here is the tres leches the best 10/10
    1 person found this review helpful 👍

  • 5/5 Bryanna J. 1 year ago on Google
    Today was my first time ever going to buttercooky bakery & cafe. I have passed this place many times on my drives but I never thought to go inside. I found out that it is indeed a kosher bakery and since I’m trying to switch to a kosher diet I saw it fit to come here. I ordered two French pastries. The pastries were delicious and extremely affordable. With their beautiful presentation I genuinely thought my pastries were going to cost $20 at least but nope only $12 and some change for both beauties. Many pastry options to choose from and very welcoming look inside. There are places to sit by the window. I highly recommend this place for a quick affordable dessert.
    1 person found this review helpful 👍

  • 1/5 Z W. 2 years ago on Google
    The strawberry short cake looks good but taste so bad. I think they used some artificial flavor in it. The mouse is not made from real cream. Not worth $36.
    1 person found this review helpful 👍

  • 5/5 Rhonda S. 2 years ago on Google
    This was my first time at Buttercooky Bakery & it was a marvelous experience. The staff was professional & even though the line was long they were speedy & kept it moving. The treats were delicious & I ate everything I bought. The butter cookies were remarkable! I will definitely be back!
    1 person found this review helpful 👍

  • 5/5 Hassan S. 4 months ago on Google • 12 reviews
    Absolutely enchanted by my visit to this bakery! The aroma alone is a warm embrace. From flaky pastries to divine cakes, each bite felt like a taste bud symphony. Impeccable presentation, friendly staff, and a delightful atmosphere. This bakery is a sweet escape for anyone with a discerning palate. Highly recommend!

  • 2/5 Saima K. 4 months ago on Google • 10 reviews
    I really wanted to give this bakery 5 stars but forgetting one of my orders was unacceptable. I ordered two cakes a week before-hand. The girl helping me was really kind and patient. I showed her the inspo pictures and they did a good job. We picked up the cakes the day before AS SCHEDULED by the bakery because we were leaving for the Poconos the next morning. My bf went to pick up both cakes and they forgot to make one of the cakes! They did offer to make it if he had waited for an extra 15 mins but he refused bc it was cutting into his time and also we didn’t want it to be rushed. So he picked it up for the next morning which again - inconvenient for our schedule. My bf picked up the cake which was in a large box, so the cake was packaged poorly. It was sliding from one side to another and keeping it steady for 2.5 hrs was impossible. If it was in a smaller box I feel like it wouldn’t have been that challenging for our drive. Also my bfs name is Ash, he was honestly not happy with how the s was written. It kind of looks like an s but doesn’t … The writing was messed up after our long ride (forgot to take pics) but nonetheless we made the most out of it and the cakes were delicious. Buttercooky: please package your cakes better for those taking a long drive and confirm the orders the night before.

  • 1/5 Jadelyn W. 1 year ago on Google
    If I could rate this place Zero stars after this experience I WOULD. I have ordered cakes from here multiple times and never had an issue up until now. Upon attempting to order this cake I stood on the phone for TWO HOURS on hold. When I finally got a hold of someone I placed my order for my cake and was very specific as to what I wanted. All white cake with blue lettering saying “2022” on the side of this cake. Day of upon pick up the cake was TERRIBLE. It was nothing of what I asked for. The color was terrible, the icing was streaky, there was an image i didn't even ask for placed on the cake that was horribly pixilated. I spent 45 minutes fighting with the store for my cake up until minutes before my party was starting. They were completely uncooperative. After the supervisor spoke with upper management they refused to offer any help and Insisted I pay for something I DIDNT ASK FOR. It took me having to be very mean for them to finally come up with the bare minimum of a solution saying they can replace the terrible icing on the cake and make it all white cake. Obviously wasn't what i wanted to begin with but i had to accept so i could have cake at the party. When we finally ate they cake they didn’t even use the correct filling flavor I had asked for. This was the absolute worst customer service ever. I do not recommend this place especially with the pricing. It is not at all worth the hassle this place is.

  • 5/5 Fallon N. 10 months ago on Google
    Buttercooky did an incredible job making our vision come to life. I emailed a picture of what I wanted and not only did they replicate it to perfection, they also made it completely Gluten Free since the guest of honor has Celiac. From beginning to end, they made the process simple and enjoyable. I would definitely recommend them to anyone in the area needing a catered dessert!

  • 5/5 maria e. 2 years ago on Google
    I’ve been a customer here many years. My Five stars is for all their lovely breads, cookies, and premade cakes, and all the good memories of sipping cappucino in their window waiting for my daughter to finish gymnastics class nearby. And I still order baked goods here, and cakes from the cases. However, I feel I really should add my experience to the stories of others regarding the accuracy and quality of special made-to-order cakes because i feel the owner and management- who never seem to be there when you want them- should know. FirstPhoto- the flower box cake as it is usually made at Buttercooky for Mother’s Day. I love it! it’s novel, It’s luxe, it can be filled almost any way you like, and it’s freaking EASY to make. Pure Baking $$ Genius! My daughter was gifted an actual box of these preserved roses for her BS degree graduation and loved it to death. What better fun (and how easy!) to get Buttercooky to make her a cake version for her MS degree graduation, and have it made in her school colors (violet and white)? Well, it wasnt that easy, actually. The next two photos show what I ended up with, after i told them all i needed was for them to do a larger version of that cake, and please substitute purple roses. I even sent them the actual Pantone color number for the exact purple the university uses so they could match the roses perfectly. Guys! so much purple???!! Upon seeing the cake at pickup i nearly passed out, but since i was there and the clock was ticking on the party deadline, i asked them if they could please get rid of that awful purple fondant and just put a white fondant collar on the cake as this would be a quick fix. The crew in the back refused, saying it’d wreck the cake. The cake was already wrecked, in my opinion- how much worse could it get? To this day i wonder what might’ve happened if i’d offered to throw some money after that plea for help. But the clock was ticking! i needed a cake for that evening’s celebration. That’s when i called my Cake Ninja friends, who met me at my house with some fondant- the nice stuff, not the Play Doh kind- and we performed a fondant transplant on the sickly purple cake, and even added a Real Ribbon Handle, which is totally possible to do , don't ever let anyone tell you otherwise. Not one buttercream rose was wrecked, and my daughter got the adorable cake she deserved. The last photo is of the cake, post-makeover. Looks pretty cute, right? Someone please show this to whoever said it couldn't be done. Moral of the story-? I feel there are three points important for both customers and management to consider: 1-I feel customers need to make certain to speak in person to an experienced, cake decor-savvy individual - never trust that the person taking phone orders knows a thing about cakes, even if they do work in a bakery. 2- Even if you are asking for a cake they've made hundreds of times in the past, do provide a drawing of what you want with colors & textures specified in order to make certain you get what you want. 3- I personally don't feel i can ever again expect any help from Buttercooky if something goes wrong on their end, even if it’s an easy fix. This is why i will not ever order another themed special-order cake from them, although i still think most of their case cakes are nice, especially the tres leches😉.

  • 5/5 Natalia B. 10 months ago on Google
    Great bakery, most delicious, and reasonably priced deserts and to boot now they opened their own cafe and restaurant right next door..Buttercooky stepping it up!!! Can't wait to try the restaurant.

  • 3/5 Zarina 1 year ago on Google
    Very famous and popular bakery. I came here on a Saturday due to my pregnant friend having cravings for this place. 🦋easily found street parking. 🦋nice history and story about the bakery. 🦋crazy long line! Oh my ... that alone... star down for me... I was in shock... very long line that took a while to move. 🦋 the staff member who helped me with my order seemed very young and new... wasn't informative . 🦋to get an edible topper with writing "congrats", it's extra cost (other bakeries don't charge for that) 🦋small area to sit and enjoy cafe 🦋nicely packed in the end.

  • 5/5 Cabury E. 4 months ago on Google • 2 reviews
    Their cannoli cakes and fruit tarts are to die for! I've always been heading over to this buttercookie for years with my mother and grandmother! ❤️


Call (516) 354-3831 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free street parking
    • ✓️ Paid street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Dining options
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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