5/5 maria e. 2 years ago on Google
I’ve
been
a
customer
here
many
years.
My
Five
stars
is
for
all
their
lovely
breads,
cookies,
and
premade
cakes,
and
all
the
good
memories
of
sipping
cappucino
in
their
window
waiting
for
my
daughter
to
finish
gymnastics
class
nearby.
And
I
still
order
baked
goods
here,
and
cakes
from
the
cases.
However,
I
feel
I
really
should
add
my
experience
to
the
stories
of
others
regarding
the
accuracy
and
quality
of
special
made-to-order
cakes
because
i
feel
the
owner
and
management-
who
never
seem
to
be
there
when
you
want
them-
should
know.
FirstPhoto-
the
flower
box
cake
as
it
is
usually
made
at
Buttercooky
for
Mother’s
Day.
I
love
it!
it’s
novel,
It’s
luxe,
it
can
be
filled
almost
any
way
you
like,
and
it’s
freaking
EASY
to
make.
Pure
Baking
$$
Genius!
My
daughter
was
gifted
an
actual
box
of
these
preserved
roses
for
her
BS
degree
graduation
and
loved
it
to
death.
What
better
fun
(and
how
easy!)
to
get
Buttercooky
to
make
her
a
cake
version
for
her
MS
degree
graduation,
and
have
it
made
in
her
school
colors
(violet
and
white)?
Well,
it
wasnt
that
easy,
actually.
The
next
two
photos
show
what
I
ended
up
with,
after
i
told
them
all
i
needed
was
for
them
to
do
a
larger
version
of
that
cake,
and
please
substitute
purple
roses.
I
even
sent
them
the
actual
Pantone
color
number
for
the
exact
purple
the
university
uses
so
they
could
match
the
roses
perfectly.
Guys!
so
much
purple???!!
Upon
seeing
the
cake
at
pickup
i
nearly
passed
out,
but
since
i
was
there
and
the
clock
was
ticking
on
the
party
deadline,
i
asked
them
if
they
could
please
get
rid
of
that
awful
purple
fondant
and
just
put
a
white
fondant
collar
on
the
cake
as
this
would
be
a
quick
fix.
The
crew
in
the
back
refused,
saying
it’d
wreck
the
cake.
The
cake
was
already
wrecked,
in
my
opinion-
how
much
worse
could
it
get?
To
this
day
i
wonder
what
might’ve
happened
if
i’d
offered
to
throw
some
money
after
that
plea
for
help.
But
the
clock
was
ticking!
i
needed
a
cake
for
that
evening’s
celebration.
That’s
when
i
called
my
Cake
Ninja
friends,
who
met
me
at
my
house
with
some
fondant-
the
nice
stuff,
not
the
Play
Doh
kind-
and
we
performed
a
fondant
transplant
on
the
sickly
purple
cake,
and
even
added
a
Real
Ribbon
Handle,
which
is
totally
possible
to
do
,
don't
ever
let
anyone
tell
you
otherwise.
Not
one
buttercream
rose
was
wrecked,
and
my
daughter
got
the
adorable
cake
she
deserved.
The
last
photo
is
of
the
cake,
post-makeover.
Looks
pretty
cute,
right?
Someone
please
show
this
to
whoever
said
it
couldn't
be
done.
Moral
of
the
story-?
I
feel
there
are
three
points
important
for
both
customers
and
management
to
consider:
1-I
feel
customers
need
to
make
certain
to
speak
in
person
to
an
experienced,
cake
decor-savvy
individual
-
never
trust
that
the
person
taking
phone
orders
knows
a
thing
about
cakes,
even
if
they
do
work
in
a
bakery.
2-
Even
if
you
are
asking
for
a
cake
they've
made
hundreds
of
times
in
the
past,
do
provide
a
drawing
of
what
you
want
with
colors
&
textures
specified
in
order
to
make
certain
you
get
what
you
want.
3-
I
personally
don't
feel
i
can
ever
again
expect
any
help
from
Buttercooky
if
something
goes
wrong
on
their
end,
even
if
it’s
an
easy
fix.
This
is
why
i
will
not
ever
order
another
themed
special-order
cake
from
them,
although
i
still
think
most
of
their
case
cakes
are
nice,
especially
the
tres
leches😉.