Even if the reply mentions I am complaining with having selected a wrong date (which is something I cannot prove), I am warning tourists that we paid more than 20 euros for a ticket that in the official place was 12 euros... In addition, they included chat information which I will investigate if it is legally compliant

Premium transfer to airport, brokedown on the way, they got a Uber replacement and they charge me again 50 euros cash, they were on time and very nice but the rating is for the overall experiencia

We were very pleased with Tuscanyall's service for museums in Milan. The online booking system was efficient, and the guide provided a unique perspective on the city's art and culture.

Tuscanyall offers excellent client service! The booking process was simple and quick thanks to their rapid responses to my questions and welcoming employees.

They made my visit to Siena an unforgettable experience. Their tours of the city's museums and historical sites were both informative and engaging. Thanks to their expert guides. I highly recommend exploring Siena with Tuscanyall.

I had a fantastic time in Milan. Their priority access tickets saved me from waiting in long lines, and I had more time to explore this vibrant city.

I went on the Esoteric Florence tour and it was amazing! The tour guide was waiting for us at the appointed spot and on time. She was very knowledgeable and showed us many details of Florence that are hidden in plain sight and that we never would have found on our own. A great tour.

Thank you for replying my review. However, I have sent SEVERAL emails to the email address you mentioned below. NO ONE replied my emails. The only email I got is to ask my phone type on Tuesday. My tour is on Wednesday, I cannot use my audio guide at all. After that, I asked refund with several emails, no one replied again. I assume an authorized company can easily handle this issue. Please let me know if you can refund this service which is not able to be used. Thank you! *************************** To begin with, it's important to note that this website is not an authorized platform for all Italian museums. It's advisable to purchase tickets from official websites to get the best deals. While tickets for the Colosseum should be reserved well in advance, obtaining tickets for other museums should be relatively straightforward. Despite having booked church tickets with an audio guide, I found that the guide was not functioning. When I reached out to customer service for assistance, they only inquired about the type of phone I was using, and subsequently failed to follow up. Moreover, my request for a refund for the faulty audio guide went unanswered. I would strongly caution against using this website, and advise you to exercise caution when dealing with any Italian ticket websites, as there are a number of fraudulent entities operating in this space.

We scheduled a private tour with them to see Florence's museums as we were pleased with the service. The guide was well-prepared and has extensive knowledge of both history and art. Strongly recommended.

We could skip the lines and have a stress-free experience at Rome's museums. The online booking system was easy to use, and the guide was exceptional. Recommend it.

The Tuscanyall team made our Italy trip trouble-free. Their fast customer service and simple booking made planning uncomplicated.