My mother, a seriously decompensated person, was discharged from Careggi to be hospitalized in this facility as an intermediate period before returning home. Let's say it was a transitional period to stabilize the results obtained. The facility is large and clean. All patients are fed with semi-liquid food, they are made to get up very little and when they get dirty the nurses clean them. At first the doctors checked her, they seemed attentive and present. Then, after a few days, I saw how they started to pay less attention. In a very short time my mother had stopped walking, one night she had suffered a heart attack and felt suffocated. Apart from immediate care, no one looked into it further or was interested. When I went to speak to the manager, even though my mother had gotten even worse, I was told that my mother was fine and would be discharged after an ultrasound of her lungs. (Which was done and in the report it is written that nothing can be seen). I went to speak to the doctors on the floor, pointing out that my mother had gotten much worse and I didn't think it was appropriate to discharge her. The doctor, raising her voice, told me that I was wrong and my mother was fine. She was discharged the next day and sent home by ambulance in the afternoon. While cleaning her, my sister noticed that they had left a cannula in her arm. The next morning we called the hospital to tell them what we should do, and they told us that they had forgotten it and we could remove it. We called the medical guard who advised us to have an ambulance come to check. Once we got home, they removed the cannula needle, and given my mother's bad decompensation (she had worsened as I had said and was in full decompensation) she was taken to the hospital and admitted again. Your time at home, following admission to this facility, lasted half a day. Those who don't work in hospitals cannot realize everything, but I had the feeling that these clinics, if they don't treat privately, with patients arriving from hospitals, have very few days to get back with the money, then they have to throw you out . There is little interest and when those days are over and you are no longer a profit, you have to leave, recovered or not. I absolutely do not recommend this establishment. In addition to how my mother was, also for how they treated me, when I said that my mother was getting worse, treating me as if I were an exaggerated and stupid person.

"lose all hope, you who enter" Suffice it to say that to put the needle in my vein they made me sit in a closet with the "moving" light that every now and then went off... and I'm not talking about the rudeness and rudeness of the doctors!! they managed to get on my nerves and the CT scan!!! certain places should be better controlled by the competent authorities!

Sono stato appena dimesso da questa struttura, alla quale ero stato affidato dall' Ospedale di Santa Maria Nova per accertamenti, dopo un episodio di febbre improvvisa con tremori. Mi hanno seguito con estrema professionalità e grande umanità. Debbo ringraziare tutto lo staff, nessuno escluso del Dott. Esposito: persone veramente eccezionali. Una Sanità veramente con la "S" maiuscola! Ancora grazie!

(Translated by Google) Absolutely inadequate for long-term patients who need a high degree of care. They only manage to worsen the condition of patients. The staff inadequate in number and professionalism (Original) Assolutamente inadeguata per pazienti in lungodegenza che hanno necessità di alto grado di assistenza. Riescono solo a peggiorare le condizioni dei pazienti. Il personale inadeguato per numero e professionalità

(Translated by Google) After a great hospital stay it is a good relationship with the doctors to fights with the staff at the reception rude rude and unfriendly! Shame if you are a private facility does not mean being arrogant and rude sin because the hospitalization was very good! The staff at the entrance must be better signed. Do not answer to send a pec because already done without answer! (Original) Dopo una degenza ottima è un buon rapporto con i medici di scontri con il personale alla reception scortese maleducato e scortese ! Vergogna se siete una struttura privata non significa essere arroganti e maleducati peccato perché la degenza era stata molto buona! Va firmato meglio il personale all’ingresso . Non rispondete di mandare una pec perché già fatto senza risposta!

I report this event as the race for the bed has now become almost satanic..... Yesterday it was necessary to ask the facility (Doctors and Nurses) for the possibility of allowing a hospitalized patient to leave, under their own responsibility, for a few hours' leave to go and see her husband in a terminal phase in another hospital. The response from the facility was negative, the patient had to sign the file to see her husband without the possibility of returning. I find this system unworthy and inhumane. Ah!! I forgot....her husband passed away a few hours later.

As far as I'm concerned I can only give 5 stars. My mother in the last stage of Alzheimer's was cared for by kind and loving people, she received adequate care and I, her daughter, was understood and treated with respect. Thank you all

(Translated by Google) perfect (Original) perfetto

(Translated by Google) My mother-in-law was admitted to this facility for three weeks after suffering a cerebral hemorrhage. I have to thank all the staff, both nursing and medical, for how the entire hospital stay was treated and treated. Staff prepared, kind and always available on every occasion. Thanks for everything. (Original) Mia suocera è stata ricoverata in questa struttura per tre settimane dopo aver subito una emorragia cerebrale. Devo ringraziare tutto il personale, sia infermieristico che medico, per come è stata trattata e curata durata tutta la degenza. Personale preparato, gentile e sempre disponibile in ogni occasione. Grazie di tutto.

(Translated by Google) Tell you thank you all it seems to me very little for the availability, professionalism, confidence, allowed me to relax in a difficult time of my life, it was not easy after what I spent being confident, you all have given me a great help to resume in my hand. Cleaning, food, commitment, the pride of the structure (congratulations Dott Esposito for the team) and a heartfelt thanks to the seafarers, and in particular. Beatrice for having treated me personally despite the many commitments. Really, thank you all, you have been wonderful. (Original) Dirvi grazie a tutti mi sembra veramente poco per la disponibilità, professionalità,confidenza,mi ha permesso di rilassarmi in un momento difficile della mia vita , non era facile dopo quello che ho passato essere fiducioso, voi tutti mi avete dato un grande aiuto a riprendere in mano la mia strada. Pulizia, vitto, impegno il fiore all'occhiello della struttura ( complimenti dott Esposito per . L' équipe) e un grazie di cuore alle caposala marina, e in particolare . Beatrice per avermi medicato personalmente nonostante i tantissimi impegni. Veramente grazie di cuore a tutti siete stati meravigliosi.

(Translated by Google) My 83 year old mom was "parked" in this sad facility for three weeks. Beyond the single room with personal services and TV (and thank God xke the departments were hallucinating) he did not receive any help or to start standing after a stay in Torregalli He was given shake meals of poor quality and not suitable for his pathology Staff unavailable and not very patient. (Original) Mia mamma 83 enne è stata "parcheggiata"in questa triste struttura x tre settimane. Aldilà della camera singola con servizi e tv personali (e grazie a Dio xke i reparti erano allucinanti) non ha ricevuto nessun aiuto né per incominciare a stare in piedi dopo una degenza a Torregalli Gli venivano somministrati pasti frullati di pessima qualità e nn idonei con la sua patologia Personale poco disponibile e poco paziente.

(Translated by Google) FA SHEEP (Original) FA SCHIFO

(Translated by Google) I do not recommend to anyone staying in this facility and in particular in long-term hospitalization, as from the experience of my husband, suffering from Alzheimer's, 76 years old, hospitalized for pneumonia (not Covid) by the Emergency Department of S. Maria Annunziata on 31/8. For the 20 days of his stay there, they never allowed me to see him, to let him hear my voice, he didn't speak for his illness, he was completely alone! Personal hygiene was guaranteed ONLY if I showed up to demand the dirty change, which I then flew into the garbage. The last change led me to an immediate protest in administration .... and the dirty change has arrived. Behavior of great insensitivity and deplorable, NOT ACCEPTABLE! Transferred to the more dignified structure of Frate Sole in Figline V., the doctors found him a bone-sacral pressure sore that my husband absolutely did not have and which was not indicated in the "nursing letter" for the reason that the letter does not exist. was, did not accompany the patient in his transfer to another structure, as is instead a must! It is easy that they were ashamed and thought of escaping the heavy judgment of Frate Sole's colleagues, for how they treated my husband. TO BE DELETED from the LIST of CONVENTIONED STRUCTURES with our SSN. My protest will continue in the Region! (Original) Non raccomando a nessuno la degenza in questa struttura e in particolare in lungodegenza, come da esperienza di mio marito, affetto da Alzheimer, 76 anni, ricoverato per polmonite (non Covid) dal Pronto Soccorso di S. Maria Annunziata il 31/8. Per i 20 giorni della sua permanenza lì, non mi hanno permesso mai di vederlo, di fargli sentire la mia voce, lui non parlava per la sua malattia, era completamente solo! L'igiene personale poi veniva garantita SOLO se mi presentavo a pretendere il cambio sporco, che poi volavo nell'immondizia. L'ultimo cambio mi ha portato ad un protesta immediata in amministrazione....e il cambio sporco è arrivato. Comportamento di grande insensibilità e deprecabile, NON ACCETTABILE! Trasferito nella più dignitosa struttura di Frate Sole a Figline V., i medici gli hanno riscontrato una piaga da decubito osso-sacrale che mio marito non aveva assolutamente e che non era indicata nella "lettera infermieristica" per il motivo che la lettera non c'era, non accompagnava il malato nel suo trasferimento ad altra struttura, come è invece d'obbligo! È facile che si siano vergognati ed abbiano pensato di sottrarsi così al pesante giudizio dei colleghi di Frate Sole, per come hanno trattato mio marito. DA CANCELLARE dalla LISTA delle STRUTTURE CONVENZIONATE con il nostro SSN. La mia protesta continuerà in Regione!

(Translated by Google) I had the misfortune of having hospitalized my wife. Good structure recently renovated, clean enough, great medical staff. Nursing staff from lawsuit have no respect for the elderly, arrogant and rude I would not recommend anyone to go there. (Original) Ho avuto la sfortuna di averci ricoverato mia moglie. Struttura buona ristrutturata di recente,abbastanza pulito,personale medico ottimo. Personale infermieristico da querela non hanno nessun rispetto per gli anziani, arroganti e maleducati non consiglierei nessuno di andarci.

(Translated by Google) My grandmother, after having been in Careggi for 15 days, is moved to this structure. Absurd rudeness, at the reception they ALWAYS AND ONLY answer you rudely. They give you news when and how they want, even making fun of you. My grandmother left 2 hours before leaving that structure, we will deepen in the right locations. (Original) Mia nonna, dopo essere stata a Careggi 15 giorni, viene spostata in questa struttura. Maleducazione assurda, in reception ti rispondono SEMPRE E SOLO maleducatamente. Ti danno notizie quando e come vogliono loro, prendendoti anche in giro. Mia nonna se ne è andata 2 ore prima di uscire da quella struttura, approfondiremo nelle giusti sedi.

(Translated by Google) I have to demonstrate and say personally that in this clinic I was treated in a professional and friendly manner, finding in the medical and nursing workers (professionalism and humanity). Recognized by the rupture of the second cervical vertebra I had an excellent performance of the physiotherapist. Clean and comfortable environment. Romano Sirigatti (Original) Tengo a dimostrate e a dire personalmente che in questa clinica sono stato curato in maniera professionale e amichevole, trovando nelle maestranze mediche e infermieristiche ( professionalità e umanità).Ricoverato per la rottura della seconda vertebra cervicale ho avuto un' ottima prestazioni del fisioterapista. Ambiente pulito e confortevole. Romano Sirigatti

(Translated by Google) The occasion was a tac for my father. Very nice and reassuring medical staff. The doctor has even reset the delivery time of the report (by a half-day week), understanding the urgency that we have the answer. On the reception staff, I refer the comment to another occasion ... (Original) L'occasione è stata una tac per mio padre. Personale medico molto carino e rassicurante. Il medico ha addirittura azzerato il tempo di consegna del referto (da una settimana a mezza giornata), comprendendo l'urgenza che avevamo di avere la risposta. Sul personale all'accoglienza, rimando il commento ad una'altra occasione...

Efficient and kind from hospitalization until...the end. Thank you

(Translated by Google) A beautiful villa renovated to a medical hospital, with good health care. (Original) Una bella villa ristrutturata ad ospedale di medicina, con buona assistenza sanitaria.

(Translated by Google) The performances of this structure have been for me the best ever, in terms of seriousness, both as qualified and trained personnel in the right measure. It may seem exaggerated for those who find themselves reading this message, which is addressed to the structure and to the operating personnel. In the same way I would like to advise all the people who, like me, have had the misfortune, if we want to define it, to be in front of hospital operators that have nothing to do with the profession that they should play in a serious way, causing me many problems. this structure as well as having found the utmost seriousness, I was able to solve definitively problems for me very important definitively, showing me that there are things that if they are treated in the right way with profession, they are resolved even in a short time. I can only advise those like me who are fighting a war that cannot be done alone, to have faith in this structure is in their operators, which as I explained, in my case were decisive, last exam performed today gone to successful like all those performed here, I can only thank both the staff in the person of LUIGI FERRAGINA who proved to me the best known to date, and also the structure that proved to be serious in all facades, hello LUIGI, you're a great one and you deserve every single word I described. (Original) Le prestazioni di questa struttura sono state per me le migliori in assoluto,in fatto di serietà, sia come personale qualificato ed istruito nella giusta misura. Può sembrare esagerato per chi si troverà a leggere questo messaggio ,che è rivolto si alla struttura e al personale operatore. Nello stesso modo vorrei consigliare a tutte le persone che come me hanno avuto la sfortuna,se così vogliamo definirla,di trovarsi davanti ad operatori ospedalieri che niente hanno a che vedere con la professione che dovrebbero svolgere in modo serio,causandomi non pochi problemi.in questa struttura oltre ad aver trovato la massima serietà, ho potuto risolvere definitivamente dei problemi per me importantissimi definitivamente,dimostrandomi che ci sono cose che se vengono trattate nel modo giusto con professione, si risolvono anche in poco tempo. Non posso altro che consigliare a chi come me si trova a combattere una guerra che da soli non si può, di aver fiducia in questa struttura è nei loro operatori,che come spiegavo ,nel mio caso sono stati risolutivi,ultimo esame eseguito oggi andato a buon fine come tutti quelli eseguiti qua,posso solo ringraziare sia il personale nella persona di LUIGI FERRAGINA che si è dimostrato per me il migliore conosciuto fino ad oggi,e anche la struttura che si è dimostrata seria in tutte la facciate,ciao LUIGI, sei un grande e meritate ogni singola parola da me descritta.

Addetti sia medici che infermieristico molto professionali, disponibilità anche da parte del.personale all'accoglienza ...ambiente pulito

(Translated by Google) level structure and staff, I would recommend this structure (Original) struttura e personale di livello, consiglierei questa struttura

(Translated by Google) Careful and prepared, from doctors to nurses. Maximum cleanliness and hygiene. Really congratulations (Original) Attenti e preparati, dai medici agli infermieri. Pulizia e igiene rispettati al massimo. Veramente complimenti

(Translated by Google) Internal medicine, cataract surgery, treatment of headaches and TAC room. (Original) Medicina Interna, chirurgia della cataratta, trattamento delle cefalee e sala TAC.

(Translated by Google) Excellent structure, great professionalism by doctors, nurses, physiotherapists and obs. After a stroke my mother started walking again and left the hospital on her own legs, braviiiiiii (Original) Struttura ottima grandissima professionalità da parte di medici infermieri fisioterapisti e oss. Dopo un Ictus mia madre ha ricominciato a camminare ed è uscita dall'ospedale con le proprie gambe, braviiiiiii

(Translated by Google) Modern structure but rude and arrogant medical and paramedic staff. (Original) Struttura moderna ma personale medico e paramedic maleducato e arrogante.

(Translated by Google) Highly polite and helpful assistance and healthcare staff. (Original) Personale di assistenza e sanitario altamente gentile e disponibile.

Mio padre, Bombini Ettore, ha eseguito in questa struttura una RM il 9 maggio 2022, persona fragile e anziana, abbiamo trovato personale altamente competente e gentile, dall'accoglienza al sanitario e medico. Un ringraziamento a tutti voi. Lo meritate. La figlia Donatella Bombini

(Translated by Google) Hallucinating the state in which I found my mother (suffering from stroke but present and lucid even if suffering from aphasia when she entered) after 2 weeks of long-term hospitalization. (Original) Allucinante lo stato in cui ho trovato mia mamma(affetta da ictus ma presente e lucida seppur affetta da afasia quando è entrata) dopo 2 settimane di ricovero in lungodegenza.

Doctors and nursing staff of the highest level, helpful and kind people like I have never met before in a healthcare facility. All this clashes violently with a staff at the reception who is not up to par with everything else and whose manners absolutely deserve censorship.

Ho contattato Maria Teresa Hospital per una TC Massiccio Facciale chiedendo gentilmente di poter avere l' esito quasi immediato. Io vivo all'estero e, purtroppo qui se non hai un assicurazione , fare una TC privatamente costa 1.000,00 euro circa( somma che non avrei potuto assolutamente pagare). Ho spiegato loro la mia situazione, e l'urgenza nell'avere questo esame. Ho trovato uno staff meraviglioso, pronto a darmi il loro aiuto , fin dove loro avrebbero potuto e, molto gentile. E' la prima volta che mi servo di questa struttura e ne sono rimasta davvero contenta. Ricordo il nome di Silvia, Nadia e purtroppo ho dimenticato il nome della ragazza(radiologo se non ricordo male) che mi ha effettuato i raggi.Io sono riuscita a completare a concludere bene i miei controlli. Non potendo fare altro avevo promesso loro che avrei fatto una review per poter dire ancora GRAZIE. Ho apprezzato tanto. Premiamo chi fa un buon lavoro ed è gentile con tutti. L'ho già consigliato ad amici che vivono a Firenze e lo consiglio a tutti. Grazie Staff Maria Teresa Hospital Best Regards Manuela P

(Translated by Google) Good doctors (Original) Bravi dottori

Ho ricoverato mia madre .....esperienza buonissima Personale medico eccellente Le infermiere, brave disponibili e molto comprensive con i pazienti. Tutto perfetto. Ringrazio tutti Inoltre vorrei ringraziare la dottoressai Magheriniiper la sua cortesia disponibilità e competenza

(Translated by Google) Thanks to all the nurses for having put my mother's stay relaxing and comforting. But I was very disappointed at the time of discharge because no one to ask for information and the doctor explained in about 10 seconds some questions I asked and then disappeared. So without transcribing no recipe for the new my mother's medicine. (Original) Grazie a tutti gli infermieri per aver messo la degenza di mia madre rilassante e confortante. Ma sono rimasta molto delusa al momento della dimissione perchè nessuno a cui chiedere informazioni e la dottoressa mi ha spiegato in circa 10 secondi alcune domande che ho chiesto e poi è sparita. Così senza trascrivere nessuna ricetta per le nuove medicine di mia madre.

(Translated by Google) Ugly! (Original) Brutta!

During my mother's hospital stay I was never able to speak to the doctors who looked after her and the doctor. Esposito only gave me a few minutes, answering my questions unsatisfactorily and with an annoyed attitude. When my mother was discharged, they forgot to return her cell phone battery charger, which was expensive and not easy to find. Since we were still in the red zone and we live far from Florence, I couldn't go back to the hospital immediately to get it and later, when I was finally able to, with the usual annoyed attitude they told me that they couldn't find it... while the mother's surname was clearly written in permanent black marker on the magazine.

my mother-in-law was sent to this facility from Torregalli because they had no beds for the medical department. Apart from the kindness of the doctors I had the opportunity to speak with, some nurses they seemed very rude to me when they didn't notice my presence. Unfortunately a few hours later no one noticed what she needed and only because of our timely intervention was she sent back to the emergency room in Torregalli where they resolved the situation. I do not recommend admission to this institution.

My mother's surgery at the cataract facility. Not a positive experience given the difficulty in walking, she was asked to wear socks (maximum hygiene) to go around half of the hospital (including the bathroom) on foot before being operated on without anyone bothering to carry her or at least offer her a wheelchair or help. In the "operating room" she was bandaged to the table with tape and from what is reported the anesthesia must not have even entered the circulation very well at first given that she felt the divarication of the eye and the puncture in the eye very well. Obviously, even though her head was spinning, no one helped or accompanied her. If it had fallen, how would the structure have responded? It's fine that it's a national health service, but this isn't a dignified, safe, correct and compliant way to treat patients. In a few days he will have control, but honestly the difference from the first one done at Villa Ulivella by Prof. Susini and the service provided in this structure is abysmal. And then a single parking space for disabled people inside a place like this seems a bit skimpy to me.

I confirm the review of the Mr. who anticipated me, "Doctors and nursing staff of the highest level", my mother had an incredible recovery in just a few days. Thank you!