THIS PLACE IS A SCAM. Went in for the first time because I was experiencing really bad abdominal pain and bloating. Mind you I could not walk so I asked to use the wheelchair. Little did I know it would be such a big deal. One nurse in particular (older white lady with blond hair) kept making snarky remarks about how I was being overly dramatic and only people who are injured should be using the wheelchair. Also, I had gone over 1 month eating close to nothing and lost a lot of weight so I was dehydrated and weak. Well turns out I had a severe case of C.diff infection (went to Kaiser instead where they found my infection) and undiagnosed IBS. Then I get a bill for emergency services (not urgent care although I went in for urgent care) for 3k!? I'm being charged for seeing 2 doctors when I only spoke to one. They are also charging me for a mental health test!? I didn't need one nor did he ask me anything concerning my mental health. Also, they are charging me for a drug test!? Never has urgent care nor emergency ever conducted a drug test on me. THIS PLACE IS A SCAM. I specifically told them to run tests that were covered by my insurance and they didn't (although they assured me this was all covered). They try and charge you for all this extra stuff you don't need just to make extra money. BEWARE and go elsewhere. This was my first and last time stepping foot in this scam of a place.

I was not happy with my experience at Dignity Health. I found out that I was pregnant and the doctor who helped me was extremely condescending when I expressed that I had no plan to continue with the pregnancy. I kindly declined her offer for prenatal vitamins and prenatal care (since that’s the only thing she offered me… no other resources, even though I was clearly upset at the news) I personally think it’s insensitive for someone to say “People have kids all the time” to someone who is CLEARLY stating they want to have an abortion. This is CALIFORNIA for crying out loud!! Either way, I don’t think I’ll be returning to this clinic because the staff clearly has trouble separating healthcare with religion/personal beliefs. Treat people with kindness, especially in situations like this. (Not only that but they take FOREVER!!! Don’t waste your time, go to a different clinic)

I went here to get a check up they helped me fine dr was cool the problem is the nurses to busy talking to run my prescription to the proper location in fact they never sent the prescription at all I waited for 3 hours for the pharmacy to inform me they never got it and can’t fill because the dr office never sent it!!!

The first couple of times I came here it was OK. But this time it was actually very terrible. The Female doctor with hello Kitty shoes Judged me because I told her my daughter wasn’t fully potty trained. We Both came in for a fever, and they kept trying to make us take a pee test which I understand. But when a toddler doesn’t want to go to the restroom repeatedly, I cannot make them. After waiting two hours in my room, I finally complained and they let me out. As every other routine, I was waiting for my discharge papers FOR 50 MINUTES and when the nurse came out, she rudely said they don’t need that they can go. When she knew, I was already ready to go, she could’ve told me that from the beginning. Hands down terrible people and unprofessional. The only professional people there are the front desk, ladies and the African American nurse in the back.

I used to love this urgent care. Always a long wait but they actually helped me. Now this new Dr. America is terrible. She is so incompetent and treated me as if I'm an idiot. I have a medical background as well and I know what I needed. Unfortunately I have horrible seasonal allergies since I was born it causes chronic bronchitis. Every time the weather changes I get an upper respiratory chest infection. Every time I go in here they 1. Try to convince me it's covid because I'm not vax 2. Act like idk what I'm talking about and just have a cough. (I've had surgery on my throat for fux sake.) 3. Try to tell me I don't know about medicine and what is needed to treat myself. I asked her for a certain antibiotic z-pak for lung, chest infection I've been taking it for years and it clears my infection in days. She says oh no, that's not what that is used for no I can't give you that. This is a basic medication it's not new she should have known exactly what it is and how it works. I also needed an inhaler to open up my throat which she didn't give me. Instead of listening to my needs and giving me the medication I've been taking every few months for years. She sent me away with basic over the counter allergy meds and a nose spray. 😡🤬 which has nothing to do with what I have. So here I am almost 2 weeks later still having cough attacks and cant breath and left to go to Mexico to get the meds I need so I don't end up with pneumonia. How this woman is a Dr but can't understand how to treat bronchitis is beyond me. So let's hope I don't end up in the hospital because of her negligence. I asked very nicely if she could just check how often I've been here and check the past meds prescribed and she would have seen what I have and what I need but NO she couldn't be bothered. Stay away from this place the Dr got her diploma from a crackerjack box and will risk your health to push drugs she gets bonuses from instead of what you actually need.

Despite all the horrible reviews the experience today was favorable they took the time to observe my son and the personnel at the desk was very polite and helpful. The clinic is very clean. They did take some time but I think it's justified when doctors really care for patients. I have been in the past at other extended care clinics and they have taken longer they are dirty very noisy and have rude nurses and clerks, and very poor skills. I definitely recommend this clinic to anyone.

Ladies at the desk are rude and rather talk about their brother and their personal lives while on the clock instead of helping and the people in the waiting room. Took 15 calls to get through on the phone to reach one of the clerks just for them to hang up on me. It shouldn't be this difficult to get my covid results that you already called and confirmed I have. Ridiculous and horrible service. For being all about God yall sure as heck don't give a rats tails about the people in your waiting room.

Instead of doing their jobs the clerical staff is talking about the dishes they're gonna make for a pot luck and whether or not potatoes a gratin can be made with any kind of cheese. These girls have no sense of pride in their work. The patients are growing tired. And this place needs to get it together. The doctors are some wayne gacy looking dude and Africa queen Latifah.

They take too long to serve people and leave them waiting 2 to 3 hours, I don't recommend it.