I am a avid lover of subway and in my many years of having it I have never been this appalled! I got a chicken wrap with avocado lettus tomato carrot and capsicum. First off, I got the smallest amount of avocado. Like this is less than what you'd put of toast. It has the smallest and I mean the smallest amount of veggies I've ever seen. One tiny strip of sauce and didn't get asked for salt or pepper. Not to mention the sloppy wrapping! The customer service was discussing. Not only my lady destroyed my wrap, the lady next to her was throwing food around, the salt container around and shoved others out of her way while she ran out of the shop. I am so discussed and ashamed of having to pay for this. I do not recommend at all and will not return. Have taken this complaint to corporate

Must be under new management. Manager needs to be removed or business shut. No understanding of basic hygiene or rules. Dodgey work practices. Watched staffs bracelet touch my sandwich. Pointing it out, she moved her bracelet up using her gloved hand and proceeded to make sandwich with that hand. The next time I came here, 2 weeks later, a girl planned to use last of seafood (only 2 scoops) on 2 footlongs, she spread 1 scoop on the 1st foot long and another girl came to start the 2nd and noticed there was nowhere near enough and asked if i wanted something else which is what the 1st girl should have done. But because I had just finished a 12hour shift I figured the 1st girl must've added all of it in the one scoop. Got home to see that was not the case, there was really only one scoop of meat in the middle. They didn't even wrap them up correctly. So I called the store, spoke to someone who did not give their name, I'm guessing the manager. She acted like her english wasn't good, kept saying sorry, sorry, sorry, without really listening, then said I can have a free sandwich the next time I come in.... without taking down my details. I pointed out that they have no way to identify me and that I really just want her to acknowledge that her staff did the wrong thing and that she would train them. She didnt care. I said I'm coming in to show you and i'll get a refund and she hung up. She dropped the act when I arrived, her English was suddenly fine and her attitude went to rude, eye rolling, not listening, asking random staff random questions about my order. She refused to acknowledge what happened, was rude the whole time, would not look at the sandwich. Kept arguing as if i was upset that I couldn't get 2 seafood footlongs and she said i knew what I ordered...what the... She seriously didn't listen to what I was actually saying. Lady, your staff sold me a seafood sandwich with nearly no seafood on it. It's that simple, look at the dry bread. She continued being rude, I asked for a refund, she said she'd give me a refund even though its what i ordered... are you serious!?! I told her to bin the sandwiches. She refunded me in cash, the wrong amount... I didn't want to deal with even getting the right amount back. I left. Sent an email to head office. Disgusting attitude, poor management. She turned a learning exercise into losing a customer of 8 years.The only staff in there are young kids, always hiring juniors... no wonder this place has become a dump. No decent managers to provide training, this place will be shut down by the health department hopefully soon.

Definitely only 1 star of you break the law. Don't put $6.95 on your menu board of you intend to charge me $7.25 at the cashier. Mightn't be a big difference, but it is still false advertising and still illegal. And when you won't even budge when that is explained to you I should have just left you with the food and walked out.

This has happened more than 5 times - I honestly cannot believe this store is still in business. We will NEVER use this horrible store again. The staff are SO rude, so unwilling to help, they hang up the phone on you when you call them, they literally have NO idea of their store procedures and their jobs. They deliberately wait back and stand around talking whist you are waiting for your order to be made up or taken if you go in. If you order online - heavens is the order ever turns up that in itself is a miracle..... Our son found an EARRING in his 12 inch Subway in 2023. Disgusting and I will be requesting a quality review from head office.

Rudest lady served me this evening, Friday 29th at 5:20pm walked in and she looked me up and down, slapped the cheese onto my sandwich then stared at me when we got to the salads, didn’t ask what i wanted just glared at me. no manners, no smile rolling her eyes. instead of asking what sauces i would like she said “what else” Worst customer service from this lady. shouldn’t be in the customer service industry if you can’t even say hello to customers. I work in a cafe myself and if anyone displayed this poor level of customer service skills they would be fired on the spot. Disgusting.

would give 0 stars if I could. dogs and monkeys could serve better than their rude staff if they worked in the service industry. slapped bread down on the counter after toasting (nevermind), tossed veggies in the bread and then those that dropped on the counter back into the salad containers (nevermind), spilled sauce everywhere when you squeezed the bottle (nevermind) but the least you can do is to ask what cheese etc instead of pointing at the cheese and then looking at me for a response. definitely know you're not mute because you were busy chatting with your colleague while I was waiting to be served. and also the fact that the staff are extremely unhygienic, she used same gloves that touched cash from previous customer to touch my sandwich. pointed it out to her and she looked at me blankly without any response and continued to do what she was doing. store looks like it could use some cleaning or maintenance. air conditioning doesn't work or isn't turned on when it should be. unsure if vegetables are kept at the right temperature. am a fan of subway but this is an utterly disgusting subway outlet. this place should be shut down.

Very stingey with ingredients. It’s a shame this is our local subway as we can’t eat from here any more as it’s a waste of our money. I would recommend going to High Wycombe if you want what you pay for.

Uber eats order. Failed once again. Rudest staff that don’t seem to understand what they are actually doing or understand what we wanted with the order, they called us which puzzled me as to why they didn’t know why they were calling?? Useless every time but never again!!!! The shop should be shut down or new owners who want to look after their customers and train the staff to not be rude and hang up on customers because it was too difficult for them.