I called around 4pm today to ask if there were any same day appointments for a gel manicure; I was advised I could come at 5:15pm due to a cancellation that day (perfect!). I showed up at 5:15pm, and the staff were running behind (no problem), and so I was told that a different nail tech would help me (no problem). My services did not start until 5:35pm. I was not in a rush, so not an issue for me. My issue is that my manicure was rushed, and sloppy, and when I brought this to the attention of management I was given an unsatisfactory response (detailed below). Exhibit 1: my cuticles are flooded on 6 of my fingers total, this is unacceptable for a professional manicure. This gel manicure will now peel within days because it has been painted on to my cuticle skin. Exhibit 2: middle finger of right hand - the nail tech painted over dust and it became a raised bump, when I asked if she could fix it, she cut off the bump with her cuticle clippers, leaving an uneven nail polish line and a gouge mark from the tool. Exhibit 3: nail polish was left on my skin on 4 of my fingers, no clean up work was done. When I went to the front desk to pay, I told 3 staff members who were standing there that I was not happy with the quality of the manicure and showed them the manicure... To which I received a response of "next time you book in, you should ask for a gel specialist".... I asked for a gel manicure ahead of time, I was not a walk in, I did not know I needed to specify the skill level of the professional at this establishment. When I raise the issue to the front desk I was not offered a discount, I was not offered for a different tech to fix it, I was offered no resolution but to "ask for an expert next time". I paid full price for this when I could have done a better job myself. I am disappointed to say the least.

My husband and I were able to schedule massages easily on a week day afternoon and each got a quality massage. The salon is very nicely laid-out and the decor is classy-chic, in a crisp black and white motif. The pedicure chairs look super nice and there were several regulars who came in while we were there and were called by name. They also have fabulous lattes and Bubble tea, and some of the coolest desserts I have ever seen. Look for their first time customer coupons on their website, they require you to print it to use it.

The best! Top quality service, especially Sunny! She is extremely professional and an amazing person. Tiffany mail spa is highly recommended!

This place is not worth your money. I came because I had a gift certificate and decided to walk out to pay for service next door. They asked me to come half an hour early for a gel mani and regular pedi. After Carly finished my pedicure she tells me Elizabeth will be doing my gel mani and goes sits in the front desk to do nothing! I thought she has another client to leave me sitting there but no she just sat and talked with the receptionist. Why are you making me come in early to make me wait over 20 mins when you’re empty? After I confronted them at the front desk the receptionist called me “girl”, was clapping at my face and arguing with a paying customer. For a place that is empty you guys should be treating your customers with respect. I left and went to Tipsy next door which was packed, they were professional, and had better selection of colors. Don’t waste your time and money for an establishment that doesn’t value their customers.

Before Tiffany’s was sold, they did an excellent job, I had Erika a few times and Michael was my massage therapist, now I won’t step in, I mean the owner her name was Troy, they do have another place in ftlaud,thank you for the beautiful memories Donna

I went to get gel manicure. Not event 12 hours after it was already chipped. I went back and one of the ladies said: “normally we charge to fix nails, but today I won’t charge you”. She was rude and dismissive. 4th day with the gel and another one has chipped. (I haven’t done anything out of the ordinary for this to happen). My cuticles also look really bad now. So upsetting. For the price I paid they should last at least 2 weeks. Poor job.

Crucelis is the BEST! I arrived to my appointment very late and she not only stayed but did a fantastic job on my nails! She is the best! Thank you! I love it here!

This place has gone down hill so much! I don’t know if the ownership changed or what, the only positive thing is the new pedicure chairs. Otherwise, the prices went up drastically and the quality of the services plummeted. The massage portion of the pedicure is still probably the best in the area, but the pedicure portion is horrible.

Incomparable and cozy!