Clinica De Las Americas

Medical clinic Community health center

😠 This place seems to never answer the phone. I have called several days and still nothing. People often mention phone, office, time,


Address

1101 NW 1st St, Fort Lauderdale, FL 33311

Website

www.browardhealth.org

Contact

(954) 761-1020

Rating on Google Maps

2.50 (16 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 4:30 PM
  • Friday: (Good Friday), 8 AM to 1:30 PM, Hours might differ
  • Saturday: Closed
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8 AM to 7 PM
  • Tuesday: 8 AM to 4:30 PM
  • Wednesday: 8 AM to 4:30 PM

Featured Reviews


Frequently mentioned in reviews: phone (7) office (7) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Indigovox 5 years ago on Google
    This is an honest opinion & review about the clinic here and I have been going to other locations that have no professional values at all. Let me start by saying the front desk staff, I do believe her name was Josephine, here were very pleasant and welcoming. They didnt make you feel like a number. When she would call me up to the desk she was an extremly friendly tone. Dr. Lori Maru was extremly nice and listened to everything I had to say. First time in a long time that I get that kind of patience and humbleness from a phyisician and I am in the medical field so I know how things can be a little fast paced. I will say I wish I had known of this clinic prior to attending the other locations that have 1 star service. They definately meeted my expectations. I had an early appointment so my waiting period was very speedy which I loved.
    3 people found this review helpful 👍

  • 1/5 Best R. 8 years ago on Google
    After waiting more than an hour for the 4th time, I told them to no longer call me one of their patients.
    3 people found this review helpful 👍

  • 1/5 Andre L. 4 years ago on Google
    This place seems to never answer the phone. I have called several days and still nothing.
    3 people found this review helpful 👍

  • 1/5 Kimberly R. 3 years ago on Google
    If I could give a ZERO I would. These people will be so rude to you. I went in January and they ordered some labs. Pandemic hit Quest labs was closed to general public. I call in October cause everything’s reopening and I need a refill on my beta blocker blood pressure meds and this office basics have me the run around. They never once requested my medical records from my old PCP and they are EXTREMELY Rude. In person. Over the phone. Just RUDE. I will go Thru the emergency room and get my meds and in November change my insurance so I do not ever have to deal with this office or any of the people who work here.
    2 people found this review helpful 👍

  • 4/5 Viviana C. 3 years ago on Google • 96 reviews
    I have been visiting for many years, the staff is friendly and the place is very clean.

  • 1/5 Carlos L. 2 years ago on Google
    THIS PLACE SUCKS. THEY ARE INCOMPITANAT. NO ONE EVER ANSWERS THE PHONE. DO NOT TAKE ANY ELDERLY PEOPLE WITH ANYTIME OF INSURANCE. THEY PRAY ON YOUR INSURANCE COMPANY. THEY CAN BILL INSURANCE ALL DAY BUT CANT ANSWER THE PHONE OR TAKE CARE OF THER PATIENTS.THEY CHANGE DOCTORS EVERY FEW YEARS BECAUSE THEY CANT KEEP THEM. THIS PLACE IS THE MOST HORRIBLE DOCTORS OFFICE. THIS IS WHO THEY DESCRIBE WHEN THEY TALK ABOUT MEDICAL FRUAD.
    1 person found this review helpful 👍

  • 1/5 Carito L. 3 years ago on Google
    This office is a mess! First appointment was during the beginning of COVID, but being a new patient with Medicaid you need to see the PCP for the first time especially if you need referrals. The office left me a message the day of the appointment around 10AM-they said it was going to be a phone appointment (?) don't come to the office. I called back for 2 hrs no one answered the phone neither returned multiple messages. Finally the Dr. Marcu tells me that was a mistake. They scheduled for 2 weeks. appointment day comes and AGAIN, the same day, they call to say it isn't in person. Finally, we see the dr. and I asked for the referrals we requested 2 weeks ago. Dr. gives excuses for the employees (you see, that shows a problem). A medical referral for a person with disabilities is a necessity and it's extremely important. I had to go to the office to pick it up because no one ever called me. Now I need another referral for an appt with a neurologist on December. I started calling on 10/01, 10/02, I showed up-the girl wasn't there that day, I left a message with a co-worker, kept calling leaving messages for a month. Today is 11/20 and no one has called me back, no referral. The people that pick up the phone for appointments aren't in the office, so they can't help you either. This is the worst practice ever!
    1 person found this review helpful 👍

  • 1/5 lesli g. 3 years ago on Google
    if i can give no stars i would my grandma has been trying get in touch with them for the longest over the phone. She need some prescription and they never pick up.
    1 person found this review helpful 👍

  • 5/5 Rosi B. 5 years ago on Google • 12 reviews
    Happy with everyone's attention, and especially with my Dr. Aldo Calvo, he is a doctor who I see loves his profession, he is very patient because he takes all the time necessary to hide from me, I don't mind waiting for attention because I know that I will be very happy with your diagnosis. May God take care of you and bless you always.😊
    1 person found this review helpful 👍

  • 5/5 Bobby B. 5 years ago on Google
    Comprehensive Care of Broward Health. Offers intake for Ryan White. Appointments recommended but not necessary. Don't be late, cause you will wait. 😜

  • 2/5 Erica T. 1 year ago on Google
    Try to avoid this place at all costs!! They are a little quieter than the one around the corner, but they are unprofessional. Went for a "physical" with the nurse practitioner, which was a waste of time and money to be asked if I take multivitamins and push various vaccines. Afterwards they billed my insurance incorrectly. This is the part that makes me never want to return. I tried to call several times to get the mistake corrected. I even had my insurance advocate calling for TWO WEEKS!! Finally, I went down there and the woman at the desk completely dismissed me and gave me the general hospital phone number. Sub par service and even worse follow through. My vote is total lack of competence.


Call (954) 761-1020 Open on Google Maps

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