1/5 Kayko K. 1 year ago on Google
This
was
my
first
visit.
We
came
in
15
minutes
before
closing
time.
I
don’t
know
why
I
was
treated
the
way
I
was,
maybe
the
employees
were
just
exhausted..I
understand
because
I
worked
at
a
cafe
before.
I
ordered
a
taro
bubble
milk
shake.
The
young
girl
told
me
that
told
me
that
they
didn’t
have
anymore
boba
at
the
moment
and
I
said
it
was
fine.
She
read
my
name
out
loud
and
began
laughing.
I’m
not
from
America
&
I
usually
understand
why
someone
might
laugh
when
reading
a
foreign
name.
But
she
began
laughing
for
a
little
too
long/hard
and
I
felt
a
little
bit
disrespected
(it
felt
racist).
Not
everyone
has
an
American
name.
Especially
when
you’re
from
another
country,
you
can
have
an
english
name
and
a
foreign
name
but
for
some
reason
it’s
okay
that
an
Asian
girl
can
laugh
at
a
middle
eastern
girl
for
her
name.
It
felt
racist.
Especially
because
after
I
got
my
order,
instead
of
a
taro
milk
smoothie,
I
was
given
a
cup
of
PLAIN
WHOLE
MILK
with
blended
Oreo
pieces.
After
realizing
what
they
had
done,
I
went
back
to
the
store
and
requested
a
refund.
The
gentleman
with
the
short
hair
agreed
that
the
drink
was
not
how
it
should
have
looked
like
and
was
very
polite
about
it/understood.
I
hope
it
gets
processed.
Overall
it
was
a
very
racist
experience.
I
think
they
thought
“she
wouldn’t
even
be
able
to
tell
the
difference”
or
“it
serves
her
right
for
coming
in
so
late”.
I
was
told
it
was
because
they
didn’t
have
any
more
ingredients
but
I
mean,
by
rule
of
common
sense,
if
you
cannot
prepare
the
order
the
way
it’s
written/intended/
typically
prepared,
you
should
simply
inform
the
customer.
Most
likely
they’ll
just
want
a
refund
and
they
won’t
bother
you
to
make
the
drink???
I
thought
it
was
just
the
pearls
that
were
missing
so
I
didn’t
mind…
but
It
turned
out
that
the
taro
ingredient
itself
was
missing.
I
don’t
understand
why
she
didn’t
just
tell
me.
Overall,
if
you
cannot
provide
basic
customer
service
(ex.
not
laugh
at
customer’s
names
+
inform
them
that
there’s
not
enough
ingredients
to
make
their
order)
then
please
consider
additional/supplemental
training.
I
appreciate
the
young
man
coming
over
to
provide
me
the
refund.
I
hope
it
goes
through.
The
young
girl
should
not
laugh
at
customers.
Here
are
photos:
proof
of
my
order.
Pay
attention
to
the
detail
of
the
drink.
The
wall
of
the
cup
is
lined
with
Oreo/cream
but
the
entire
drink
on
the
inside
is
simply
plain
whole
milk
&
ice.
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