Dr. Cross is absolutely AMAZING!! I was hesitant seeing a different eye Dr. due to being used to previously established Dr.’s from my home town, but she made the experience SO easy and she was very knowledgeable! I went in thinking my eye sight was fine but left with even sharper vision!! I definitely would recommended her to anyone looking for a great eye Dr. who takes her time & cares about her patients! Shout out to Diana & Tiffany at the front desk as well for being super sweet and making me feel comfortable before being seen! -Kassie Thrasher

Dr. Cross is amazing. She was super helpful with fitting contact lenses! I’m glad I was able to get an appointment last minute. The front desk staff was awesome with scheduling. Very much recommend.

The doctor required that I wear a mask during my visit. Though the receptionist did not have one. I also asked to washed my hands probably a dozen times well being there. I only stayed for the appointment as my contacts were a month and half old due to leaving town for a family emergency and having to reschedule upon my return. I forgot my prescription and glasses at home but roughly knew them and told her the rough numbers. After being given a trail pair of contacts that were way under what I needed I informed her that they were very fuzzy and she told me to wait 20 minutes and then come back because it takes time for eyes to adjust. In that time I went home got my current prescription and returned hoping that she would see what I needed was a stronger prescription. I was then given another pair with a higher prescription though things were still fuzzy. I was told again to wait 20 minutes and come back. I returned again and informed her they were still fuzzy and she then asked if I astigmatism. I had already informed her of this of this and my old prescription even had the number for my astigmatism on the box. Finally she gave a correct pair and I was able to see normally. I told her they would work good as I did not want to wait another 20 minutes after spending already 2 hours there. She also informed me that my contacts should be switched out every 2 weeks instead of monthly even though every other eye doctor in multiple states that I have been too have told me that as long as the contacts are not bothering my eyes a month is acceptable for the brand. I was given my prescription and left. I didn't order my contacts through them and if still hear in a year will not be returning.

Just took my 6 year old. She LOVED Dr Cross and really eased her fears. Not only did she calm her down and make her realize the eye doctor isn’t painful or scary, but she even talked to her about the dentist and how the dentist isn’t so scary either, which was helpful since my daughter has also been terrified to go there. Highly recommend Dr Cross for your kids (or adults)

My visit with Dr. Cross was exceptional, as usual. She always takes the time to explain each step of the exam and answers all my concerns. She is honest, informative, and professional. Thank you.

This was one of the best experiences we have had with an eye doctor. Dr. Monica Cross was Extremely friendly and able to make the visit delightful for our 4 year old!

After going to other eye doctors in the area, I can say that this is the worst place I have ever had eye appointments at. They’ve gotten my records mixed up with someone else’s TWICE, gave me the wrong prescription, and attempted to misdiagnose me with things I don’t even have. I cannot in good faith ever recommend them to someone else. I have had great experiences at other places off base since then, so I have come to the conclusion that they are just terrible.

Dr. Monica Cross - This was the “BEST” experience ever. The doctor was very very thorough. She did not rush nor treat me like a number. She also explained everything in detail. This is what an eye exam or doctor’s visit should exemplify. Thanks for the great service provided!