Whit's Marine image

Whit's Marine

Boat dealer Boat repair shop

😠 I spoke with the parts guy about a 2015 Ascend D10t kayak(blue and white) that was on their website. I asked him if it was available and what the price was. He said they still had it and that it was $349. I assumed that the reason it was a good deal was that it was 3 years old. I drove over 100... People often mention boat, service, parts,


Address

823 N 11th St, Fort Smith, AR 72901

Website

whitsmarine.com

Contact

(479) 785-5985

Rating on Google Maps

4.50 (64 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 5:30 PM
  • Wednesday: 8 AM to 5:30 PM
  • Thursday: 8 AM to 5:30 PM
  • Friday: 8 AM to 5:30 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: boat (12) service (7) parts (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Bart 6 years ago on Google
    I spoke with the parts guy about a 2015 Ascend D10t kayak(blue and white) that was on their website. I asked him if it was available and what the price was. He said they still had it and that it was $349. I assumed that the reason it was a good deal was that it was 3 years old. I drove over 100 miles to get it for my son. They showed me an A10 instead and made excuses about the website not having been updated. The parts guy I had spoken with lied and said I had said A10 instead of D10t on the phone. So now I have a disappointed son due to a parts guy who doesn't know what he's talking about.
    4 people found this review helpful 👍

  • 1/5 Briana H. 1 year ago on Google
    Extremely disappointing service. They have poor customer service, didn’t take care of our boat when it was in their care, and they didn’t apologize or compensate for the damage that was caused to it under their care. The parts person Rick mansplained to me, telling me I should ask my dad how this works, because he would understand better than me…
    2 people found this review helpful 👍

  • 1/5 Kraig O. 5 years ago on Google
    Not impressed at all. Bought a 7 year old boat from them and was assured by Butch that it was gone through by their mechanics. Told me the boat was ready so I drove 3 hours to get it. When I got there I had to stand there an hour watching him drill holes in the boat to adjust the windshields. He didnt even vacuum out the shavings. Told me all the batteries were load tested and good to go. After about 2 hours I finally left with the boat and headed home. Instead of continuing the story I'll just list the problems. 1. Both trolling motor batteries were dead when I hooked up the charger, read .5 volts 2. Fishfinder quit working after 5 minutes in the water. No display at all. 3. On a choppy day the windshield Butch "adjusted" popped completely out of the frame. 4. Speedometer didnt work. 5. Stereo didnt work 6. Seat pole for rear seat was wrong diameter 7. Surge brakes on trailer didnt work 8. Its been over a month and I still dont have the title paperwork I need. They sent it to the wrong address. The registration they gave me for the boat was expired but somehow the sticker on the boat is good for 2 more years. 9. I emailed them letting them know about all the problems with boat and have not gotten any kind of response.
    1 person found this review helpful 👍

  • 5/5 Rick C. 2 years ago on Google
    Wow! I’ve owned many boats and dealing with these people was well worth the drive. Everyone involved with my purchase was friendly, knowledgeable, and seemed to understand the adage” the customer is always right”. They made sure I had the best buying experience possible and followed up a number of times. That’s not to mention the great deal I got and the money they saved me. I’ll never buy a Bassboat anywhere else.

  • 4/5 Charles L. 1 year ago on Google
    Bought a pre-own Skeeter from Whit's Marine. This dealership has the best customer service and very friendly people. No wonder they are in business for 50 years. Definitely will do business with this dealership again. Thank you and God bless Charles Lee

  • 5/5 Scott K. 1 year ago on Google
    Have bought many parts from the parts department. Has had most things in stock. Staff has always been helpful!

  • 5/5 Casey B. 2 years ago on Google
    Staff is friendly, service is helpful. I drove away with a 2022 Bass Tracker Classic XL..Super sharp little boat. Thank you all for your help.. Casey Blaylock

  • 5/5 Nikki H. 3 years ago on Google
    Recently purchased a Boat from Whit's Marine. They were able to answer all my questions and made the entire purchase an easy process. I will definitely be a return customer for all future purchases!

  • 5/5 Carlos S. 1 year ago on Google
    I just went by there to take a look at a few boats as I'm in the market for an aluminum fishing boat! Excellent customer service from all of them in there including the owner! I'm just trying to narrow down what boat I want. If you are looking for a boat go talk to them at Whit's!

  • 5/5 Charles S. 7 months ago on Google
    The only Marine service station that will work on my Mercury Verado. Quality service work and friendly staff.

  • 5/5 Amanda Elaine S. 10 months ago on Google
    Very knowledgeable and friendly staff and mechanics. Highly recommend this place!


Call (479) 785-5985 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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