Cheddar's Scratch Kitchen image

Cheddar's Scratch Kitchen

Restaurant Meal takeaway Family restaurant Chicken restaurant Southern us restaurant Traditional us american restaurant Soul food restaurant

One of the Most Reviewed Meal takeaways in Fort Smith


Address

3907 Phoenix Ave, Fort Smith, AR 72903

Website

www.cheddars.com

Contact

(479) 649-5959

Price rating

$$ $$

Rating on Google Maps

4.30 (2.5K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 AM to 10 PM
  • Wednesday: 11 AM to 10 PM
  • Thursday: 11 AM to 10 PM
  • Friday: 11 AM to 11 PM
  • Saturday: 11 AM to 11 PM
  • Sunday: 11 AM to 10 PM
  • Monday: 11 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: good (13) great (13) server (9) time (9) table (9) left (8) chicken (7) steak (7) experience (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Cassandra B. 11 months ago on Google
    Always awesome food 😁 we went here for dinner date Friday nite not to busy our sever was Christina she was very helpful and encouraging. She suggested the chocolate chip cookies for dessert it was yummy. I got the dejon chicken and my wife got the smokehouse burger. Everything was yummy got cheese fries to start also yummy. Also got the monster house margarita
    3 people found this review helpful 👍

  • 5/5 Emilee T. 9 months ago on Google
    Cheddar's never disappoints! The staff are always welcoming, happy, and thoughtful, and the fresh, delicious food is well worth the price. I never leave hungry or unsatisfied. Highly recommend getting (and sharing) the Monster Cookie, the large piece of chocolate cake, and/or honey butter croissants, getting the house salad as a side, and trying the Monte Cristo, but no matter what you order, you can't go wrong!
    3 people found this review helpful 👍

  • 5/5 Linda F. 2 years ago on Google
    Very good food and staff! We had the chicken fried steak and chicken pot pie. Theu were both amazing. Great food and great portions for the price.
    2 people found this review helpful 👍

  • 5/5 changed4 l. 1 year ago on Google
    We really enjoyed or dinning experience. Food was great plenty of room to talk.
    2 people found this review helpful 👍

  • 5/5 Susan P. 1 year ago on Google
    What a great meal!! Impromptu stop at Cheddars tonight so glad I did! I was by myself so I sat at the bar. Plenty of room. Jonathan was the bartender. Super friendly super energetic. Very nice pour of the white wine. I decided on eating the chicken pot pie with a salad. Both were outrageously delicious Good job Cheddar’s! Say hi to Jonathan saying if you’re ever at the bar. Super friendly!
    2 people found this review helpful 👍

  • 5/5 Okiegirl 6. 1 year ago on Google
    We are having a little vacay near home. Enjoying the great city of Ft. Smith. We ate dinner at Cheddars. Great staff. Our server Petra was excellent! Our food was delicious! We have one in Tulsa I will be visiting.
    2 people found this review helpful 👍

  • 5/5 Amy B. 2 years ago on Google
    We were traveling and came in late. Near closing. Our waitress was so sweet and helpful. Before we left, she made sure we had to go drinks and gave us some croissants for the road
    2 people found this review helpful 👍

  • 5/5 Ronda Del B. 7 months ago on Google
    My first time at this location but I've been to several Cheddar's and they are all consistently good. The service is wonderful. My favorite dish is the bourbon glazed salmon. It's my rut! This time my friend and I split the chocolate cake Sunday. The photo is half of the order. I didn't eat all of my portion and neither did my friend. It was wonderful! This is a great place that I highly recommend!
    1 person found this review helpful 👍

  • 5/5 mathai m. 8 months ago on Google
    Service was great, our server took great care of us. The honey butter croissants have been my favorite for about 18 years or so when they opened. My ribs seemed a little dry but the flavor was good. I also ordered a pot pie which was amazing and my wife got the chicken tenders which were great even the next day for breakfast. I don’t live in town anymore but if I did I’d visit Cheddars way more often.
    1 person found this review helpful 👍

  • 5/5 Pendleton 1 year ago on Google
    Chicken pecan salad with blue cheese dressing. Delicious!!! The waiter was decent! The amount of food you get is well worth the price. Awesome!
    1 person found this review helpful 👍

  • 5/5 Chris 2 years ago on Google
    Great food and very nice staff. We got the cheese bites as appetizer and it was great! The chicken strips were good too!
    1 person found this review helpful 👍

  • 5/5 Shannon C. 11 months ago on Google
    Hadn’t been in a while so decided to go and get some coconut shrimp BUT they no longer offer it. I tried the Monte Cristo instead. It is a smoked Smoked turkey, smoked ham, two cheeses, breaded and fried sandwich type thing. They sprinkle powdered sugar on the outside and provide a raspberry dipping sauce. All of the flavors go nicely together but really it doesn’t need the raspberry sauce. The only downside for me was the texture of the batter and even though it was a thin coating it was almost a little too much. However, it was not greasy. The dish gets a 3 out of 5 the overall experience gets a 10.
    1 person found this review helpful 👍

  • 4/5 chester m. 6 months ago on Google
    The food was good and store and atmosphere are very nice but the prices are very expensive for what their serving. I got a country fried steak and mashed potatoes all of it was good and thier drinks are ok I got the painkiller which was ok just to sweet for my tastes.

  • 5/5 Montana Q. 1 year ago on Google
    They was SUPER busy but we only had to wait 5-10 minutes for a party of 4. I was extremely impressed with everything about this restaurant! And our server was absolutely amazing!! Carolyn I feel like went above and beyond and was exceptionally kind even during a rush she was on top of refilling our drinks and keeping us updated on the status of our food and very promptly fixed an issue with my drink. ( Kitchen didn't put sugar in the tea before she had brought me my drink)

  • 4/5 Jessica M. 10 months ago on Google
    This was my third time here with my 3 daughters. Food was great. Service was quick. I almost left tonight after my encounter with the red haired hostess and Denise. They were extremely rude. The place wasn’t busy and around 50 percent empty (open tables). They told me and my girls it would be about 10 minutes and directed us to sit against a wall in the corner. We did. Then ppl came in and were immediately given a table. After 15 minutes I asked if our table was ready. She said they were waiting on the one in the back to be cleaned and another 10 minutes. I said we could sit at any table or booth and we didn’t require a certain table. She said “I’ll just get the manager “ ok..manager came out and I told him we didn’t need a special table and he said urs is ready so follow me. At first I did feel the manager himself had a bad attitude but after speaking with him for a moment he left and returned and was kinder. If my daughter didn’t like the food as much as she does I would have left but the manager did make us feel more welcome than the hostess did and our server Lauren was exceptional. The server made our night. My daughter doesn’t get out much (10) because of her handicap and her night was absolutely saved by Lauren’s kindness. I appreciate him more than he will ever know

  • 4/5 Deborah b. 9 months ago on Google
    My steak was overcooked a little but still had good flavor, my husband's rice was cool(he didn't tell me until we had left), the waiter had difficulty with remembering our drink order (Arnold Palmer and an unsweetened tea). He seemed a little distracted but was fairly pleasant. Not sure why, but we seem to have a little bit less pleasing experience when we are seated near the bar versus the main area

  • 4/5 T L. 8 months ago on Google
    Food was very good and the kitchen got it out in a timely manner. Service was very good even though they were pretty busy. Our waitress done a fine job, i wish i could rememberher name. Overall it was a very good experience and hard to beat for the money.

  • 3/5 Mrs. Kim Fish (. 10 months ago on Google
    As for my 1 time eating here, it wasn't bad, I've had better, but the service was perfect. They was clean but why do they see that you or the person yr with has limitations for walking, yet the 1 you have follow to seat you must be limited on experience, when she seats people with disabilities on the furthest seats from the door you entered, so you have to walk & walk & walk to find the bathroom, that's right in the area you walked through 1st. With a bunch of empty seats. Was it that she had to play this because she was upset at the waitress, or did she just not like people with disabilities. Try making sure to point out all the empty tables your willing to set at if she keeps you walking for a few minutes. Other then that it's great ..

  • 5/5 Betty P. 1 year ago on Google
    My group of seven went for dinner on New Year's Eve. As you can imagine it was extremely busy. Our waitress was super friendly and attentive. The food was delicious and served quickly considering there wasn't an empty seat at any given time while we were there. The restaurant was beautifully designed to give off a comfortable kind of island-like feel. Even though the booths made us feel a little crammed in having four grown men in our group, it made us feel more isolated and comfortable being ourselves. All in all, everyone left full, happy and with the intention of going back again. Would definitely recommend!

  • 5/5 Vicky P. 1 year ago on Google
    Late afternoon lunch. Had veggie plate with salad, fresh seasoned just right. Wasn't crowded. Plenty of handicap parking, clean restrooms.

  • 4/5 C B. 1 year ago on Google
    Excellent food and very large proportions. The dinner salad was phenomenal. Larger than most and made with fresh, tasty ingredients (no iceberg here!) But expensive for a weekday lunch but the proportions and quality were worth the price. Only thing taking away a star is that most of the menu was fried.

  • 5/5 Carol M. 1 year ago on Google
    The Wisconsin Cheese bites were very good. And the shrimp was amazing, fresh big shrimp cooked to perfection. My husband was also very impressed with his meal. Also great service, the waiter was very friendly and knowledgeable. He actually recommended the shrimp to me.

  • 2/5 Billy W. 1 year ago on Google
    They took 30 minutes to take our order and even get our drinks and when they bought my steak it was raw and when they took it back they made it well done when i asked medium well

  • 4/5 Nicole T. 1 year ago on Google
    Our family loves eating here, the food is great but almost every time we go the meat has way too much salt! I got white fish one time and it was so salty I had to send it back, I will not send stuff back unless I just can't eat it. Then a couple weeks ago I got a steak and it was way too salty, I tried to scrape off as much of the seasoning as I could, but didn't complain. Then last week I had salmon that was way too salty but I ate it and didn't complain. We love it there so we always go back but whoever is cooking over seasons meats! My boyfriend also said his food was too salty, so it's not just me.

  • 1/5 Makenzi S. 2 years ago on Google
    If I could give no stars I would. I have had horrible service at other places before, but never have I left a review. My experience that I just had at Cheddars Fort Smith was by far the worst so I felt the need to leave a review. From start to finish it was absolutely awful. The hostess couldn’t even figure out how to sit a party of 8 with a highchair when only a few tables were already taken. Asked us if one booth was okay. We said no because we have tried that before and we end up on top of each other with no table space… instead of using the open bigger table they chose to sit us at 2 small tables pushed together. The amount of room on one side of the tables left 3 chairs that had to be so tight to fit that the chairs were all touching each other with no extra space. Both of the “longer” sides were that way with a chair in each end.. leaving a corner for our one year old that eats full meals to eat at. So we were all once again sitting on top of each other with no space.. once we got over that issue our server… our server was very slow. Got 4 out of 8 of our orders wrong. Forgot our baby’s food. Didn’t ever take any of our empty glasses or plates off of the table unless we practically threw it at him to get the already limited space cleared. Four tables that came in before us around us ordered after us and got their orders before us…. Half of our table got chicken strips. One burger and one steak. Got all of the sides wrong on more than half of the order. Instead of a medium rare steak, medium well and it was put into the computer wrong so we know it wasn’t the cooks fault. I’ve been a hostess and a server before so I usually cut a lot of slack bc I know what all can go wrong when serving but this was absolutely ridiculous from the time we walked in until the time we walked out. It’s not the first bad experience we’ve had here but definitely the worst.

  • 5/5 Kari S. 2 years ago on Google
    The food here is excellent! Even, if you have Celiac Disease like I do. They have a special menu just for US ! I also wanted to give kudos to our server. He was very helpful and friendly and that goes a long way with me!

  • 5/5 Devboss C. 2 years ago on Google
    Great food, and even better service! Lola made sure to take care of us, and ensured we always had what we needed and our drinks were always full. Definitely coming back, heck id come back for the service alone!!!

  • 4/5 Star C. 2 years ago on Google
    It was good. I had the coconut shrimp. I didn't really care for the sauce they served with it, it tasted like canned cocktail sauce with Wasabi or something like that in it... I'm not sure. It was really busy so we sat in the bar. Our waiter was friendly and attentive but probably could have used some help.

  • 5/5 Cindy W. 2 years ago on Google
    I'm torn between giving Cheddar's a "4" or "5". The service was good. Our waitress checked on us often. The food was fine but in my opinion not spectacular. I eventually settled on a "5 star" because of theses hot, honey buttered croissants. Any place that puts theses in front of you after you sit down deserves a 5 in my book!


Call (479) 649-5959 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ Curbside pickup

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