1/5 Jonathan P. 10 months ago on Google • 213 reviews
Edit:
I’ve
come
to
this
location
several
times.
We
have
always
had
exceptional
service
and
great
food.
However,
tonight
was
absolutely
terrible!
There
was
no
wait
and
we
sat
at
our
table
about
7:45pm.
It’s
Friday
so
it’s
busy
but
not
slammed.
The
waitress
came
by
and
took
our
drink
order.
I
ordered
an
old
fashioned
and
water.
She
came
back
with
the
waters
and
a
loaf
of
bread.
About
20
minutes
later,
I
had
to
flag
her
down
to
ask
about
my
old
fashioned
to
which
she
replied
“it’s
almost
ready”.
Finally,
a
different
server
brought
my
drink.
Unfortunately,
it
had
sat
at
the
bar
so
long
the
ice
cube
was
completely
gone
(and
they
use
the
large
spheres
so
that
takes
some
time
to
melt).
So
the
waitress
finally
comes
back
by
so
I
ask
for
more
butter
for
the
bread
and
another
ice
cube.
Well,
she
forgets
those
requests
so
my
wife
flags
down
the
manager
to
get
those
two
items
for
us.
We
finish
the
loaf
of
bread
and
our
salads,
now
the
wait
is
on.
We
wait,
and
we
wait,
and
we
wait,
all
while
watching
our
waitress
bring
drinks
to
tables
near
us
and
not
looking
at
us
at
all.
She
brings
to
go
boxes,
busses
a
table,
still
no
acknowledgment.
We
finally
flag
down
the
waitress
at
the
table
next
to
ours
and
ask
for
the
manager
again.
At
this
point,
we
have
been
seated
and
ordered
our
food
over
an
hour
ago!
The
manager,
so
busy,
he
goes
to
several
other
tables
but
does
not
come
to
ours.
Finally
our
disappearing
waitress
shows
back
up.
We
ask
her
“where
is
our
food?”
“You
have
barely
acknowledged
us!”
To
my
surprise,
her
response
was
“well
I
brought
you
your
salads,
right?”.
I
about
lost
it
on
her!
I
didn’t
come
to
Saltgrass
for
a
side
salad,
I
came
for
a
steak!
So
now
we
decided
to
go
to
this
so
busy
manager
that
he
couldn’t
stop
by
our
table.
We
tell
him
we
have
been
there
waiting
on
food
over
an
hour,
the
waitress
has
not
communicated
or
checked
on
us,
and
we
requested
him
and
he
ignored
us.
His
reply
was
“well
I
brought
you
butter
and
an
ice
cube
earlier”.
After
this
we
just
had
to
leave.
What
a
waste
of
an
hour
and
a
half
to
not
even
get
a
meal.
How
disrespectful
of
a
manager
and
waitress
to
act
like
we
should
be
satisfied
with
a
salad
and
some
butter.
I’m
not
one
to
give
one
star
reviews
unless
they
are
deserving.
After
tonight’s
service,
this
place
has
deserved
the
review
and
lost
my
business.
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