James Avery Artisan Jewelry image

James Avery Artisan Jewelry

Jewelry store Jeweler Jewelry designer Jewelry engraver Engraver

Family-owned jewelry chain for house-brand charm bracelets, rings & more in sterling silver & gold. People often mention service, links,


Address

9545 Sage Meadow Trail, Fort Worth, TX 76177, United States

Website

www.jamesavery.com

Contact

+1 817-750-1020

Rating on Google Maps

4.60 (117 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm
  • Sunday: 12 to 6 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: service (6) links (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Julie W. 6 years ago on Google • 828 reviews
    Chain of primarily silver jewelry with emphasis on religious pieces, inspirational pieces as well as birth stones. Quality jewelry at an affordable price with good selection and reliable inventory. Their service system works well so they'll be crowded when you go but don't worry, it moves fast.

  • 5/5 Melissa H. 1 year ago on Google • 352 reviews
    Amazing customer service! Beautiful jewelry! Durable jewelry! I wear my rings every day and I have 5 young kids at home. They are still in perfect shape, even through the daily tasks of motherhood! Totally worth the price!

  • 3/5 G A C. 3 months ago on Google • 133 reviews New
    Very nice showroom and service by their representatives; the products they carry as bracelets, rings, and charms are very nice. Still waiting to see if these are quality items that will last, which can only be seen after the test of time. Nice variety, and the fact that items are soldered onto the bracelets at no charge if purchased from them is a plus; if it’s a different brand or sourced elsewhere, a very reasonable price to add it; keep in mind these items are soldered, and not just clipped on. One downside or not the best experience was the fact that our bracelet was a bit too long, and a couple of links had to be removed - when returned, and noticing how the charms were nicely placed, we did not pay attention to the removed links. When we realized a couple of days after and called, they said these would be given back to us as long as we had requested them. For some reason they could not find them, nor noticed the instructions on their part, even though the links had been removed. My point is, if something is of our property which was bought, why do we even have to ask for it to be given to us? The complete purchase should be given to us. After one or two links per bracelet, after five or 10 customers, the business basically ends up with a free bracelet made up from un-returned links. After two weeks of having purchased and picked up our goods, I am still waiting for the entirety of our purchase. We were called once, but were never called back informing of the whereabouts of our links.

  • 5/5 Jay “J.Michael” T. 3 years ago on Google • 132 reviews
    Love this place, been rocking JA for over 40 years. Daughters been wearing it her whole life (12).

  • 5/5 Joe G. 1 year ago on Google • 128 reviews
    I ordered the Sea Turtle from the new Southwest collection. I had some difficulty with the engraving via the online portal and the folks in the store at Alliance were able to get me the extra character I needed to make the inscription perfect! Thank you for all your assistance!

  • 5/5 Crystal B. 1 year ago on Google • 43 reviews
    I got a charm bracelet for Mothers Day and I was able to get it the next day with all 6 charms placed on. Super sweet customer service.

  • 5/5 Gregory H. 4 years ago on Google • 28 reviews
    My wife has made me at least an annual shopper and their customer care deserves a more frequent visit. Have never experienced anything but the most precessional and kindest care from associates. Charms on the bracelet have never failed and the return time on additions is quick

  • 5/5 Shawnee M. 8 months ago on Google • 19 reviews
    The ladies are always super sweet and very helpful

  • 5/5 Amanda G. 1 year ago on Google • 9 reviews
    Nicole, at the Alliance location, made my day. I went in with a difficult task looking for a specific chain for an existing necklace for my husband. She went above and beyond to help me find what I was looking for. She really blessed my day. Thank you, Nicole. She could have easily brushed me off and said they didn't have anything to help me but she was amazing and spent time finding what would work and used some magic to make it happen!!!

  • 1/5 Maria 1 year ago on Google
    Never ever in stock of things always say they are in back order. Went to loo for a ring that has been in back order since 6 weeks ago. Ask for another ring that two was in back order. Poor management of this store. Get ready to drive all the way to Denton to get what you want

  • 5/5 Joanna J. 1 year ago on Google
    Always a good time picking out new charms! This time it was for my 9th wedding anniversary. Yay! Thanks, Heather!

  • 5/5 Maryann C. 1 year ago on Google
    Love that place, I have at least 12 charms, need to have specials

  • 5/5 Chelsea M. 2 years ago on Google
    Abby was great! Welcomed me as soon as I walked in. The staff made it so easy and hassle free to exchange my broken necklace! Sweet ladies!

  • 5/5 Jeffrey G. 3 years ago on Google
    Great shopping experience and friendly staff. Very helpful with our gift needs and great selection of in stock products. Highly recommend and will certainly be back.

  • 5/5 Edwin W. 1 year ago on Google
    As soon as I walked in I was greeted with a smile and very helpful staff.

  • 5/5 Christina H. 8 months ago on Google
    Beautiful jewelry and excellent customer service!

  • 3/5 Natalie G. 1 year ago on Google • 1 review
    I was disappointed in the average service I received. I was the first to walk in and two others walked in behind me. A sales associates asked the two that walked in behind me how they can help. I was ignored and had to speak up to get help. I bought a pair of lab created white sapphire studs for my step son and was shocked to see them more expensive than the natural gemstone. I anticipate returning them and going to Kay Jewelers instead. I won’t be coming back to the store except to return the earrings.
    1 person found this review helpful 👍


Call +1 817-750-1020 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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