I signed up for two months to try them out. I was interested in the wet area pool and sauna. Out of two months the pool and sauna and jacuzzi Was closed most of the times for repairs and cleaning. Waste of my money. 👎 Most showers don’t work. 4-5 machines broken for weeks now. Hairs floating in the jacuzzi.

I came here the other night for the first time. I went and exercised in the pool and used the hot tub. The pool seriously needed vacuuming. You could see the grit and dirt left behind by others on the bottom of the pool. Yuck! The hot tub was in need of repairs. It was also absolutely disgusting. It needed vacuuming as there was dirt on the bottom on the hot tub. Also, there was a line of scum all the way around the hot tub. Last but not least, there was stuff floating in the water. Triple Yuck! The locker room was relatively clean, and everything was labeled. I was sad to see that they were taking the swimsuit spin extractor out. This was one feature I used regularly at other gyms when they had it. Staff was helpful and friendly.

This place is beginning to worry me, with the filth and smells. What is the problem with the pee and sewage smell coming from the men's bathroom? Why are employees walking around spraying perfume and order eliminator, please correct the underlying issue. I do also attend the Lewisville 24, there it is much cleaner, more staff, so why do you cater to those clients but not us on Horne street, is it because it is near Como? I remember when this location opened and it was always clean. I do want to update my last and say that Kelly is awesome at what she does, she is the glue holding this gym together. Thanks for all you do Kelly!

Easily one of the worst maintained 24s in the Metroplex. I’ve been here several times over the years when I’m in Fort Worth, and lament the fact that the Rufe Snow location closed. Management, if you’re reading, you need to hire new staff. They don’t maintain this club well. Everything from the bathrooms to the basketball court are filthy. Disgusting.

Not quite as good as the Kessler Park Location but a good experience overall. Clarissa was knowledgeable, helpful and very friendly. No bad odors and the place seemed pretty clean. I would come back if I were in the area. I would definitely upgrade the TVs asap! It’s playoff time and you couldn’t really see the screens

Just in passing today.. So much was broken that I left early… again. I have been a member since 2016 and this is so disappointing. They never put their hours back to 24 hours and now they aren’t maintaining the gym. So much equipment is broken that is hard to complete a full workout. I have also noticed a strange smell in the gym the past few times I have gone there. All of the cables were broken (except one) for at least a month about a month or so ago. For a location that is so busy, maintenance needs to come and visit more often. I stopped coming to this location lately due to the condition.

This Gym is not 24 hours on weekend the open 5:00 to 8:00 she said we open 24/7 she lier and also the environment is very dirty do not waste your money.

I want my money back "24 hr" fitness. Got my PREMIUM membership last May with the assurance that the Horne location would be going back to 24 hrs by the summer. That didn't happen. Then the hot tub was broken for months. The pool heater never worked and the pool ALWAYS full of dirt and grime. I stopped going because they changed the hours and now close at 9pm. I have a VERY busy day time schedule and am incredibly angry that I was lied to about the hours. Machines are ALWAYS broken, sanitary stations are no where to be found, the bathrooms were always filthy and it really needs to be made very clear that taking selfies in the bathroom/lockerroom is prohibited. I literally only got this membership because I needed Aqua therapy and it was the only one accessible to me. I'm highly disappointed as I've been a long time 24 Hour Fitness lover but it just seems that since they "came back" from the pandemic they don't care anymore

This is the nastiest gym I have ever been in. Showers…disgusting. Locker room…disgusting. Everytime I use the sauna or steam room which is coed there are people in dirty gym clothes and sweaty gym shoes which makes it smell absolutely disgusting. Today I came in for a swim and the pool is closed for repairs. There is a sign that says “please ask staff for other 24hr locations with pools” so I ask staff at front desk. Their response ….. uhhhhhhhh maybe western center blvd.

Really concerning when you don’t IMMEDIATELY clean up blood in the men’s locker room. I told the front desk and nothing was done in the hour I was there. You’re placing others at risk by not addressing it and your negligence could result in a lawsuit

You get what you pay for. I go here b/c it's cheap and it often shows. Highly used machines are missing knobs to adjust seat height, clips are broken and not replaced, ropes are surely nearing unsafe to use. With the number of people at the gym I'd assume they have the funds to fix these safety issues. If fixed this is a 4 star gym, for the price.

I've been going to this same location for about 10 years now. At first, the gym was better than LA Fitness. I liked the weights and bars better. Fast forward about pre covid so 2019. They had hired janitorial staff and man they were on point! They constantly were cleaning and putting back up paper towels for us to wipe down the equipment. Fast forward to present day. Now I don't see ANY janitorial workers. This is strange to me since before covid we had them; now during covid they're gone. Lol seems backwards to me. But they managed to upgrade the place a little with more exercise equipment and everything upstairs is cardio machines. Additionally, they did manage to put up a 100+lb punching bag upstairs too. Overall, the place is 4 stars. Could it be better? Sure. They should definitely open back up to 24 hours as the name suggests too. I'm paying prices while it was open 24 hours to now with it being open only like 17 hours.

The locker rooms are always disgusting. Toilets are unusable. Trash dirt and grime all over the floors. Incredibly poor upkeep of the locker room facilities.

I know this gym for long time but they need do some good fixing to everything to look more better,and they need fix the things broken more quickly, they close the tub because de ph... And they can't fix in 2 weeks?? I pay the full year membership, I hope they work more hard to change all this bad things, users deserve better place to enjoy the visit.

They have enough equipment seems clean but the staff definitely could benefit from being more welcoming and less aggressive.

The facility is dirty this is from this morning around 6:45am. My treadmill had dried mud on it. The bathroom trash cans were over flowing, hair and random trash on the floor. The walls look like someone has been playing basketball on them. I thought I was going to use the shower and decided just to run home. Please clean it up as this was very disappointing. Also people please try to clean up after yourselves.

It's a decent enough gym for my needs and the price. A lot of the equipment and the facilities are run down though - labels on machines are worn away, rope attachments are frayed, some equipment just smells bad, men's bathroom sinks don't work, and the pool has a layer of dirt in it. The front desk crew is friendly but they don't do much other than greet you. Not sure when they'll return to 24 hours (if ever)

Do not believe what the sales personnel tell you as your payments as they have in fine print that they can increase your payments. My membership went up 220% for my annual membership after being the same for over 18 years.

I'm disappointed with this place. I paid nearly $300 for a one year membership. They are NOT a 24 hour gym, although they Said they would be (false advertising). The front staff are friendly. However, this place is poorly managed. It is understaffed, undermaintained (broken machines often and for too long), under-cleaned (pool is filth and so is the sauna and the locker rooms.

Needs cleaning & maintenance, theycould really learn a lot from planet fitness.

This gym needs to get shut down since a lot of 24's are closed ....they're 18 hours ...can't charge ppl for the actual amount....then the gym IS ALWAYS DIRTY (BATHROOMS ARE TRASH..Toilet IS ALWAYS STUFF...No good sinks ....SHOWER ARE CONTAMINATED.....broken machines qt times.....the employees not all of them are nice....even this whole fort worth area is not that great of people ....this gym is from 5-11 thats 18 hours....not 24...alot people question why not keep it longer or just shut it down...there is another 24 hour gym 15 min away that is 24 hours

I loved this gym it was very nice and spacious, the equipment wasn't as up to date as the location I normally go to but I love how this place had space and a lot of machines everyone was very nice and respectful, its definitelya plus when you feel comfortable and can be yourself especiallywhen your working out, I will definitely be coming back when I'm in the area.

They removed all the good cardio machines, no longer go here I’ll drive to Dallas. Really upset especially the colder months, it’s like archaic cardio equipment that isn’t fun. Get a membership elsewhere.

Building has improved tremendously in the last 30 days. They installed new pool equipment and they have cleaned the building. This place made some serious improvements on equipment also. We have ac in the locker room and all the lights work.

Probably one of the best gyms I’ve had a membership at. Plenty of equipment. Good atmosphere. Clean. Fair price. Friendly staff. I just wish they had child care and also wish they had a “bring a friend or buddy” option. Over all highly recommend 👍

Very happy with this gym. I know they should be open 24 hours but I understand they are doing there best. Nice weights and I enjoy going in the pool and hot tub. Nice employees too. 👍

By far the best 24 Hour fitness i’ve ever been to(In Top 5 any Gyms Easily). Kelly at the front desk was really helpful and understanding. Customer service skills were off the charts.

Nice facility good place to get fit. Very good place if you are going to sign up for the year. Another good visit today.

I am just coming here to tell this GYM that I am not renewing my full year membership, they are still NOT 24 hours after 3 years since COVID19 started, other locations and gyms do offer 24 hours, bye felicia

I’m out of town called the club John answered the phone. He was very professional helpful amazing he give me a direction He text me the address I was in the facility. O my god such a friendly crew the fitness center i can leave what I see very clean organized . The bathroom are extremely clean, the shower very very clean equipment, same way I couldn’t believe it. I was in 24 hour fitness 2701 Halloran st 76107. Congratulations. team very good job Thank you 🏆🏆🏆✨⭐️ The way in Houston 24-hour fitness is so filthy and dirty way?

As customers, we have to take a stand in numbers and not allow mediocre customer service! If we allow mediocre customer service, then staff, management, and owner(s) will continue to do what they do and respond to the reviews at us as customers with cliche, and nonchalant responses as if they're going to take these matters seriously. It starts with us as customers by taking a stand, and setting the bar of standard high with the hard working money we make to attend the gym as members by going on ahead and taking our business elsewhere by suspending our membership account to where another place of gym will maybe become very appreciative to except our business as customers. There's no reason at all for the 24 Hour Fitness Gym not to stay open 24/7, and stay clean expressing gym etiquette. There's this saying that, "closed mouths don't get fed." I'm for all these customers that are highly frustrated with the mediocre customer service with the display of substandard that most of these customers are stating in these reviews. For management and owner(s), y'all got to realize that some customers are not fortunate enough to where they can financially afford to have the all access club 24 Hour Fitness membership to go to any other 24 Hour Fitness Gyms, and etc. Y'all are in leadership roles for a reason, and it's time to display that in a positive manner. Please don't reply to my review with cliches responses? Just reply with action. Because action speaks louder than words. That's just the right thing to do. Thank you!

I started going to this 24 hour when Overton Ridge location closed permanently March 2020. I have been taking the classes upstairs, Body Combat, Body Pump. The room is so hot and stifling I feel sick. I’ve spoken to the manager several times and she says hot air rises 🙄. I’m aware of that but the room is hot. I’ve decided to find a different gym, where the hot air doesn’t rise. This gym has really gone downhill in the last 3 years, sad.

I've been to over 20 different locations and this is by far the dirtiest 24. Most locations are definitely dirty but this one found a way to be worse. Need to focus on restrooms and hard to reach places in between equipment.

You basically have a 50/50 shot as to whether or not this place is open at 5 AM. I get that some locations are open 24 hours, but come on. If you're going to up prices and not go back to having all locations be open 24 hours, time to change the name.