Be very cautious ordering parts overseas. You may get in situation, when your parcel is been lost by carrier due to walzwerk imprudence with your order. Customer support will be snowflaking for weeks. And there is zero chance you can get either refund or support or any attention from them. Frankly, absolutely love the parts, however better go with their eBay shop to be on a safe side

Quality of the parts is great. Service is non-existent. Don’t order if you need help or have any specific requests.

Very bad customer service / No customer service at all. Terrible attitude and parts that never arrived. They charge through the roof but then only pay for 2nd class mail so can take months to turn up if at all. Don’t use them and find a different supplier!

My Mentor is living there

(Translated by Google) I drove up there with my girlfriend on the bikes a week ago. Just think their bikes are great. If I said good morning in a friendly manner, only a very sparse “Moin” was returned, if at all... After that, no more attention was paid to us. I'm actually always very skeptical when there are only a few very bad reviews. Because of envy and such... But at the company you clearly have to wave a wad of money or a check book or simply be called Vettel. (Original) Bin dort vor ner Woche mit meiner Freundin auf den Bikes vorgefahren. Finde die Bikes von denen einfach klasse. Auf ein von mir freundlich geäußertes Guten Morgen kam, wenn überhaupt, nur ein sehr sparsames Moin zurück... Anschließend wurde uns keine Beachtung mehr geschenkt. Ich bin eigentlich immer sehr skeptisch wenn es nur einige sehr schlechte Rezensionen gibt. Von wegen Neid und so... Aber bei der Firma musst du ganz eindeutig mit dem Geldbündel oder Scheckbuch wedeln oder einfach Vettel heißen.

I have ordered speedo sensor three weeks ago and still haven't got it. Walzwerk do not reply to the request there is my ordered item. Only after I reported this situation via Paypal they have sent non-existing tracking number. Items they producing and selling are good but the service they proving is awful. Highly recommend to think before ordering and look for other options.

Recently I bought a brake disc for my 1983 R65 twin shock bike. The ad clearly stated it would fit R65/80/100 twin shock bikes. When I received the disc its offset was totally different to the one it was replacing (10-15mm out). I contacted WalzWerk and was told they only sell one offset and you either need to modify the set up you have or use a monoshock fork. Nowhere in the advert does it mention any modification being needed. They even had the hide to try and say that it clearly stated it would fit monoshock only (it mentions monoshock in a total different kit they sell which is a 4 piston kit which is 1495 euro.) Very dodgy indeed. The disc I received is good quality - they just wont admit they are at fault and Im left to try and make a spacer to make this fit. Whats worse is this brake disc was a 50th birthday present from my parents. Well, after receiving the response to this from Walzwerk i wanted to clarify a couple of things they said. Firstly I didn't just place a review without waiting for a reply. I sent 3 emails and each one was replied to but without offering a solution to the problem accept to say - just make up a spacer. Secondly their advert for these discs says - very easy DIY. I dont think having to make up a spacer through a machinist to exact tolerances so that their disc would fit your bike is exactly an easy DIY job. I have spoken to a metal fabricator here and the difference in discs (the new one and my current one) is 13.3mm. Steel comes in 14mm thickness. So apart from having an exact circle made in allow and have the holes drill precisely I will also need it machined down by .7mm Thirdly while at the top of the page for brake discs it mentions monolever (mine is a twin shock) as you scroll down it has subheadings and you come to one for twin shocks. Under this you have the option to buy a set of discs or just one. In that ad it only mentions that you will have to reuse your original bolts - which is fine but at no time do they mention that they only sell a disc with a shallow offset or that a spacer is needed to make it fit your twin shock bike. The product they sell is good as I mentioned before - it is a brembo disc but they need to be clearer in their ad about the offset. Other companies such as Seibenrock are very clear about the offset of their discs and companys such as Flatracer in the UK are also clear and respond to emails with more information. Im disappointed not only about their advert not being clear but also their response to my google review as it is misleading to other consumers about what happened in my transaction with them.

I am going to spend 2.5k and asking for some technical question and getting replied with very sh ort and poor answers but the quality of their products is unbeatable

Outstanding maschinery and design

Unique and genuine motorcycles.

(Translated by Google) Super friendly advice down to the smallest detail. I'm very happy to be in Ketsch again and again. (Original) Super freundliche Beratung bis ins kleinste Detail. Bin sehr gerne immer wieder in Ketsch.

Ok