My mother is in this clinic. For me, this home is very desolate. I also don't find the rooms very nice. Therefore only 2 stars. And I would also like to add that the payment of pocket money has still not been clarified. According to the statement My mother doesn't get one. And when we asked, they couldn't show us any receipts. In any case, my mother doesn't have 1 cent in cash. And I find that inhumane. She couldn't even offer us a coffee. But collect the money. I think I'm not ok. My mother had her larynx removed in 2010. How is this woman supposed to communicate when she doesn't even have a speaking device. I think it's the very last thing.....

It's OK for a transitional period, the house is getting old, the staff is very friendly and helpful.

Not the worst home, but a lot of potential for improvement

(Translated by Google) I worked there retired (Original) Habe dort gearbeitet bin in Rente

My other grandfather unfortunately passed away 5 years ago, but he was housed there for a very long time (since around 2010). Everything was to his satisfaction. I was also allowed to bring his “beloved” human best friend Axel with me, which was very good for my grandpa. Of course it's a nursing home, so never go into the dining areas, but Grandpa was always happy when his faithful companion was allowed to come with him and he was allowed to pamper him in his friendly room. The staff tried very hard and was very accommodating and friendly. Of course, a nursing home is expensive, that's without question, but if the senior is well accommodated there and you don't have to worry about whether he might fall, etc. if he had stayed in his own four walls, then that's what counts in the bottom line.

Very friendly older employee at reception! Thank you.

The house is quite modern and the caretakers are nice, so you're in good hands there

The Walheim senior center is the headquarters of our administration. I am one of many employees of this company. I really enjoy working at the Itertalklinik and would like to see the work of the managing director, Dr. Put Christoph Kösters in the right light. In all Itertal houses, the primary goal has always been to satisfy the residents and, among other things, to create a good home for them through a sensible financial policy. Certainly some mistakes were made here too, as always happens when people are at work. However, overall the residents have been in very good hands so far. Dr. For all of us, Kösters is a boss who always has an open ear for the concerns of the residents, their relatives and each of his employees. I for one wish he would continue to do this for many years to come. Although of course I have to give him the right to calm down a bit and think about himself at 72 years old. He still serves other people every day and has set up a number of things, from birth care to care for the elderly. Thanks for this.

Rooms are great! If you're lucky, you'll get a room with an integrated bathroom; if you're unlucky, you'll get a room with a room next door and you'll have to share the bathroom with the resident. I was a short-term resident + preventive care resident (3 months, after a serious accident), so you normally always get a room with a bathroom to yourself. The nursing staff are mostly very nice and helpful. They're just human, and this job sometimes pushes you to your limits. There are some offers that everyday companions make. Social workers and whatever else there are have always been very nice to me. The technicians who took care of getting me a TV were also very nice - the task was an undertaking and they didn't give up before I could use the TV. The lunch is VERY expandable...but it also came from another house...breakfast was always very good. I looked forward to it every morning! Yes, food was the highlight there... that's how it is. At Christmas everyone got 1. a great 🎁 from the pharmacy and 2. a great 🎁 from home. I could use it all - and I think the others could too. Room maintenance, which SHOULD take place daily, always depended heavily on staff. 2 of them don't clean my room for over a week. Until I figured out that this should be done daily. I told the ward manager, who IMMEDIATELY told the room attendant. The next day the cleaner cheekily said to me: "and there will be cleaning tomorrow!" Afterwards I let you know again - I never saw the two room attendants again!^^ I would like to highlight ward manager Irina, nurse Dennis (!), nurse Beata, Merima, Razia, everyday companion/social service Sabine, Monika, Maria and one more, Unfortunately I can't remember the name😢. And special thanks to the intern Fara! She was ALWAYS (!) there with love. Nothing was ever too much for her. When I'm old, I'll be happy to use this house! Many greetings, Andrea Reimann

Very nice concept of the house, with the latest standards for seniors.

Sehr schöne Wohnungen im Betreuten Wohnen.

My mother has been staying at the Itertalklinik senior center in Walheim for a short time. This decision was really not easy for us. But we received a lot of support and help from the local employees. From the first conversation with the ladies from social services we felt like we were in good hands. Everything was explained to us and our fears and concerns were taken seriously. During the tour of the house, I was very impressed that the ladies knew every resident by name and also had a kind word for everyone. We are always warmly welcomed at reception. All employees are always friendly and helpful. There is always a bit of chatting and laughter. Almost like family. My mother's room is painted in cheerful, bright colors and we were allowed to decorate it the way we wanted. The building technology was a great help to us. The TV was connected and we also received immediate support with drilling and hanging pictures, mirrors, etc. All matters were taken care of immediately and were not put off for a long time. The room has a large double-hung window (door) and a balcony. If you open this large door completely, you also have the feeling of sitting outside in the room. Because we were able to furnish the room according to our own ideas, it now looks almost like my mother's living room. The nursing service management has all appointments under control without you having to ask. Hairdresser appointments, foot care and a new family doctor were arranged or attended to directly. The food is completely okay. Sometimes I would like to stay for dinner myself. Everyone, be it a nurse, everyday helper, cleaner, etc., always had a kind word, touch or joke for my mother. The kitchen or lounge is bright, has large windows and a great view of the countryside. Even now, during the difficult times with “Corona”, they didn’t leave us alone and sometimes kept us up to date by telephone. I can only recommend the senior center because I have the feeling that the people who work there do everything they can to make life easier for the residents and as pleasant as possible. Since I know how difficult it is to work with people, I have the greatest respect for them. Thank you again for your support at a time when we were completely headless and helpless.