I got waxed today by Kylie. My experience was safe and comfortable. She was patient and gave me tricks to make my experience less painful! She even gave me the option to look at the work she’s done in a mirror and I was so grateful. Did a wonderful job, will be coming back to her again!

I have been avoiding posting a review but it seems as I can’t get a call back from a supervisor. I love my aesthetician she is amazing and always does a great job but she is usually booked and it’s hard to get an appointment because they are always short so you have to book way out. well I live over an hour away so I don’t come as often. On my last visit I was offered a pass, buy 3 waxes get 1 free. I specifically asked if they expire and was told they never expire so I bought it thinking wow this is great. Boy was I wrong !!! I used 1 pass the I bought it. I went back last week and after my wax the receptionist says I owe. I told her I should have a pass on file. She checks and says it has been expired since February. I explained I was told they don’t expire. She says they normally don’t and that must have been a special. I was so upset because I spent so much money on the pass and still had to pay. She assured me that a supervisor would reach out to me and it’s been over a week now. So disappointed!

This was my first visit and the first time I've had someone different provide waxing services to me in about 8-9years. I hate change but this was a pleasant experience! I had a young lady named Lo!! She was very personable and I felt comfortable immediately! I will return!

I used to come here until I realized a lot of their estheticians don't use tweezers and leave you half done after a wax. After being gone a while I figured why not, so I scheduled an appointment and it was cancelled last minute. Then I called to get rescheduled same day but the woman said there were people ahead of me on the wait-list even though my appointment had been cancelled. I was put in a tough spot since I was about to leave town the next day and they cancelled my appointment midday on a Sunday which didn't leave me with a lot of options. I asked for a manager but there apparently are no managers in store? I was supposedly put on a call back list so I could talk to one and I have yet to hear from anyone. This was two weeks ago. I've been here a couple times and every time it's a bad experience and horrible customer service. Don't go here.

Nicole is the best!!! I’ve been going to her since this location opened and I’m so sad to move away. She takes her time and makes sure you’re always comfortable.

I have no complaints. Lo did a great job and was pleasantly chatty.

I love having a salon that specializes in waxing so close. Communication is key. I use many of their services and have learned that if I make the technician aware of my preferences before they get started, I always walk out a happy customer. They have a great rewards program too. And their products are amazing

I see Nicole and I love her! She puts you at ease and always remembers me. Been going here for about 4 years and I love it.