Specsavers Optometrists & Audiology - Fremantle image

Specsavers Optometrists & Audiology - Fremantle

Eye care center Optician Optometrist Sunglasses store Contact lenses supplier Audiologist

😠 Do not waist your time. I had a full eye test and when I got my glasses they were so wrong. I couldn't read a thing, everything was blury. I told them this script is very wrong. I was informed it can't be wrong it was one of the best Optometrists that did my eye test so it has to be correct. They t... People often mention glasses, service, staff, Specsavers, Fremantle, friendly, helpful, great, professional, test,


Address

Manning Buildings, GT25 131/135 High St, Fremantle WA 6160, Australia

Website

www.specsavers.com.au

Contact

+61 8 9335 1388

Rating on Google Maps

4.60 (100 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:30 am to 5:30 pm
  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5:30 pm
  • Friday: 8:30 am to 5:30 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 11 am to 3 pm
  • Monday: 8:30 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: glasses (16) service (16) staff (13) Specsavers (13) Fremantle (12) friendly (11) helpful (11) great (10) professional (8) test (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mario A. 9 months ago on Google
    Do not waist your time. I had a full eye test and when I got my glasses they were so wrong. I couldn't read a thing, everything was blury. I told them this script is very wrong. I was informed it can't be wrong it was one of the best Optometrists that did my eye test so it has to be correct. They then told me theheight of the script in the lenses was wrong so they made new lenses. I picked up my new lenses and they are even worse. I since had another eye test with there opposition to find out the prescription is wrong. I will be going back and wanting my money back as it was a lot of money for glasses that are absolutely useless! Very unprofessional and unhelpful!!
    2 people found this review helpful 👍

  • 2/5 A S. 2 years ago on Google
    Its all about money here and specsavers are a pretty CHEAP high turnover line but can be a bit basic especially in knowledge of their product as i sadly found out . Do not go here for "blue light blocking glasses" as their product is not very effective at all compared to alternatives . The most annoying thing , apart from about $600 , is the typical trained sales smiles that can change quickly when/if issues arise . The store owner Adam is now a bit richer and i would imagine therefore happier without any regrets - he is a "SALESMAN" so !!!!
    1 person found this review helpful 👍

  • 1/5 George A. 1 year ago on Google
    Do not go there to see an optometrist, there aren't any. These people do quick and unreliable measurements, do not listen, and provide wrong prescriptions. It might not be a problem for clients with tiny vision issues, but for very short sighted people, it is. The first time I went, I was wearing -11.5 on my left eye, I said that I was happy and didn't want it stronger. The guy gave me a prescription of -12.5! Since then, I went to see an actual optometrist, who realised that -11.5 was already too much, and gave me -11. Same story with different numbers for my right eye. I now feel very well, my vision is good both short and far.
    1 person found this review helpful 👍

  • 5/5 L C (. 11 months ago on Google
    Chelsea is friendly and really helpful. Thank you so much for your service!!
    1 person found this review helpful 👍

  • 5/5 Michael T. 1 year ago on Google
    I have had excellent service for my reading glasses and my hearing aids. The staff were great and the optometrist and audiologist who did the assessments were very professional. Highly recommend.

  • 4/5 mandy m. 6 months ago on Google
    I purchased some prescription googles for my work as a nurse. After 18months there was an issue with the glasses. Specsavers replaced them with a new pair. Great service

  • 5/5 Barry T. 5 months ago on Google
    Not just a low cost spectacles warehouse but a very welcoming professional business connecting you with eye ware which enhances your sight and your looks.

  • 5/5 Ros B. 7 months ago on Google
    Lovely frames which suited my budget. Friendly expert assistance. Easy ordering and payment process. Goid communication re arranging time for fitting and collection. I always enjoy visiting SpecSavers Fremantle store.

  • 5/5 Bruce G. 6 months ago on Google
    I was very impressed with the staff and the store. I was treated with courtesy and professionalism, and respect. The store was very clean and open. Every step was explained in detail, and all my questions were answered in detail that was easy to understand. Highly recommended

  • 5/5 Butterfly S. 6 months ago on Google
    Kind, welcoming & professional staff who did not hesitate to take care of me. Felt valued, given all the time I needed to discuss my options, ask questions & enjoy the experience of getting some new fashionable glasses that compliment my face. I was lucky to have great vibes with all 3 staff members who assisted me at Specsavers Freo. Makes life real sweet when people are helpful & genuinely passionate about customer service. Thanks very much Groovers for making life just that bit easy with your professional attitude towards all. I was very happy with the speed, service & professionalism Specsavers showed towards me.

  • 5/5 C.P C. 10 months ago on Google
    Really impressed with the friendly and lovely service I received not in person but over the phone by Jo, she was so bubbly and friendly and also really informative... will definitely call again and look forward to my next sight test

  • 5/5 Rosemary T. 10 months ago on Google
    Visited yesterday. Lady assistant so helpful, fixed my lense back free of charge, even though my glasses were purchased at Specsavers in UK.

  • 5/5 Dave C P T. 10 months ago on Google
    Specsavers Freo is where I am most confident I'll get good fitting nice looking eyeglasses and great service. Kudos to Natalie and her team.

  • 5/5 Michael L. 10 months ago on Google
    Conveniently located in the Mall the staff were a delight, friendly, and helpful, they explained all options talking me through so that I could decide what I wanted, no hard sale pressure. My highest recommendation to Fremantle Specsavers.

  • 5/5 ciaran a. 10 months ago on Google
    Had a great experience at Specsavers Fremantle! Highly recommend, staff were friendly and professional! And good selection of products.

  • 5/5 Suzanne C. 9 months ago on Google
    I consider Fremantle Specsavers as being like an extended part of a beloved, caring family, so important to me. As I’ve grown older the fact that they are in my life after many years, and have treated me with utmost respect every time I’ve walked into their welcoming place, leaves me wishing the very best for anyone seeking such good old fashioned customer service. They are open, honest, totally trustworthy, and whenever I leave after having my eyes tested or a new set of glasses fitted, I do so with a spring in my step.

  • 5/5 rodney w. 1 year ago on Google
    Quality product, friendly, courteous and professional staff. Good advice and feedback. Would not entertain using another optometrist.

  • 4/5 Robert S. 2 years ago on Google
    I had an eye test nearly 3 weeks ago at Spec Savers in Cockburn.Great service all round But I still have not received my new glasses Contacted store last week. - told that they should be in early this week. Still waiting

  • 5/5 Matt 1 year ago on Google
    Fantastic service and super helpful. I was here on holidays and they were great helping me get contacts. Working with the Melbourne systems and everything. Shout out to Adam and Brad who were both exceptionally helpful explaining things too!

  • 5/5 Chris L. 11 months ago on Google
    Great staff with a helpful an professional approach. Good selection of glasses and very good quality.

  • 5/5 Malvina 11 months ago on Google
    The new store owner Natalie is amazing. She is professional and respectful, and always goes out of her way for her customers!

  • 5/5 Zugi G. 1 year ago on Google
    Great service! The optometrist, Brad, was very thorough, explaining every thing very clearly to me. All the staff were friendly and helpful especially a lovely lady called Jo who helped me choose 2 pairs of glasses. Overall a great experience. I would definitely recommend specsavers Fremantle to others.

  • 5/5 Greg 1 year ago on Google
    I had a great experience at Specsavers Fremantle. The staff were super friendly and helpful. Thanks Specsavers! 👍

  • 5/5 Clark M. 1 year ago on Google
    Amazing optometrist and service was great. Would definitely recommend the Fremantle specsavers.

  • 4/5 G G. 3 years ago on Google
    Happy with the service but felt rushed by the optometrist when asking questions...in and out as fast as possible would best describe the experience. Update; really happy with these guys now. I had an issue with my new lenses and they replaced without question after a second appointment. Have upgraded to 4 stars because of this. Also the frames I got seem to have reasonable quality. Price is also good.

  • 5/5 Sam B. 2 years ago on Google
    Specsavers Fremantle provided me with a brilliant, seamless service over the last 10 days. I was very impressed with the high level of customer service, and I would highly recommend them to everybody.

  • 5/5 Sonje T. 2 years ago on Google
    My recent eye test and reading glasses purchase with Specsavers Fremantle was fantastic. From a last minute decision last Saturday to book an eye test, to receiving my glasses 6 days later. The online booking and notification system is efficient and easy to use, the staff were friendly and helpful from the moment I walked in the store both times. The options on my prescription were clearly set out given my requirements. Very convenient being in my local area.

  • 5/5 Angelo G. 2 years ago on Google
    The staff at the Fremantle Specsavers where great, friendly, helpful and provided great advice. Definitely will be back when I'm due for glasses again. P.S love the new glasses 👌😁.

  • 4/5 Lucinda H. 1 year ago on Google
    I purchased some expensive rimless glasses from Specsaver's in Fremantle less 9 months ago. I have hardly worn them and the arms separated on one side while wearing them. I returned them under warranty and they were replaced.

  • 5/5 Andrew B. 1 year ago on Google
    I was visiting Fremantle from NSW and my sunglasses needed a minor repair. The very friendly staff member fixed them for me and fitted new nose pads, all without charge. Wonderful service!


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