1/5 Jarod P. 8 months ago on Google
Would
give
0
stars
if
I
could.
My
gf
and
I
brought
our
gsd
puppy
Estrella
here
for
her
initial
shots.
Those
went
fine
but
as
we
told
them
on
the
first
visit
Estrella
lived
in
a
backyard
for
the
first
8
weeks
after
she
was
born
so
she
had
fleas
and
an
ear
infection.
First
visit
went
well
and
they
cleaned
her
ears/
gave
us
medicine
for
her.
After
a
few
weeks
of
giving
her
the
medicine
we
noticed
the
buildup
was
still
there.
Took
her
back
for
a
second
visit
where
they
told
us
she
no
longer
needed
the
medicine
and
charged
us
full
exam
price
for
this
advice
as
well
as
new
cleaning
solution.
We
questioned
the
advice
even
considering
there
was
still
a
lot
of
buildup
but
decided
to
listen
since
they
are
the
“professionals.”
We
followed
the
instructions
and
cleaned
her
ears
regularly
for
another
few
weeks.
Estrella
still
had
buildup
and
occasionally
itched
her
ear
whining
so
we
took
her
back
yet
again
and
we
are
charged
another
exam
fee
for
them
to
tell
us
she
has
fox
tails/yeast
infection
and
not
addressing
the
fact
her
ear
is
still
infected
and
we
are
paying
them
all
this
money.
They
then
hand
us
a
bill
for
$600
to
take
them
out
and
clean
her
ears.
They
refuse
to
acknowledge
their
mistake
on
the
second
visit
of
taking
her
off
the
medicine.
Had
a
very
weird
experience
picking
her
up
too
like
they
were
forcing
me
to
checkout
before
I
saw
her
and
I
had
to
ask
for
the
final
bill
breakdown
which
was
higher
than
the
estimate
I
was
given.
Then
I
hear
Estrella
whining
very
loud
after
I
pay
and
am
waiting
there
for
her.
Something
is
not
right
with
this
place
and
I’ll
be
seeking
advice
from
other
professionals
on
their
practices.
Also,
planning
to
complain
to
the
board
and
take
them
to
small
claims
court.
Save
your
time
and
money
go
somewhere
else.