The grandmother staff is very unfriendly. Maybe it is because I am Asian. She threw the coins to me and gave me no receipts. I will never go. (I visited on October 23, 2018 and paid 10.86 euros).

My favorite drogerie shop near house. They almost sell everything for house need, cleaning stuff, garden, baby stuff, parfum, tea, some interesting weekend discount that always appear near door, vitamin, some basic school stuff, kids toys, some for wellness stuff, etc. The staff are so nice and friendly, they always help me when I ask something.

nice products, cool staff. ok prices

It seemed quite big to me. I even could find many interesting toys for the kids.

The branch is okay, the staff is friendly, but unfortunately it is often very full and then there is limited space at the checkouts. What is not possible, however, is the situation when the shop opens, the lady who "drives through" with a mop cart is downright annoying and an imposition, she is slow, constantly chases you away and shows no consideration for customers, is unfriendly and has no communicative qualities - Cleaning is important, but it really doesn't work that way. The fact that the store is completely blocked up in all aisles doesn't work that way either, the store isn't big enough for that and as a customer I'm not on a mountain tour and constantly have to squeeze, push and climb through somewhere.

Nice shop, cool staff, close nearby :) and I can find my home needed stuffs.

🤩🤩🤩🤩

Top

I can't say anything negative

They have a wide range of products.

I asked for help because I had no idea and then I expect the employee to either help me because she has no idea or refuse help if she has NO idea! I was planning on handing over the film from my analog camera and having it developed, but I didn't know how to take the film out of the camera without destroying the film! Because negative light is sensitive! The employee simply opened the camera and fumbled around, the pictures are now broken! I still gave the film to a real photo shop but the employee said that the films were most likely gone! Something like that is impossible! The film was expensive and developing it was almost 40€ which was gone but it was much worse and no one could give me the pictures back!!! Something like that is impossible! If you have no idea, you should say so and stay away and not just try something out!

Friendly stuff and well sorted drug store

You're standing in a long line at a checkout and they send you to another line right in front of you because it's suddenly a shift change. And warning in advance that they want it that way and that people won't line up for them is not fate. Terrible service and a terrible example for other countries. Learn how to properly serve customers in the neighboring Edeka.

There are good products and the cashiers are very nice, everything is perfect.👍🏻

My favorite Rossmann, always very tidy and nice staff

Gutes Sortiment, mit einer großen Auswahl an Spielzeug und Schreibwaren. Handarbeitsartikel gibt es hier auch. Bücher fehlen allerdings. Da gibt es auch kleinere Filialen, die Bücher im Sortiment haben. Mitarbeiter:innen könnten tatsächlich etwas freundlicher sein und es stimmt, dass die Gänge immer durch die Ware, die einsortiert werden muss, nicht begehbar sind oder man nicht an die Regale rankommt. Dies sollte wirklich irgendwie geändert werden. Gerade mit einem Kinderwagen ist es oft ein Kampf sich durchzuarbeiten. Trotzdem 4*.

Der Laden ist okay. Heute allerdings hat sich an der Kasse eine Kundin hinter mir lautstark beklagt das ich zu lange beim Einpacken bräuchte...da i.keinen Wagen dabei hatte und Kassierer gleichzeitig Wechselgeld hinreichend, weiß man nicht was man zuerst machen soll. Warum benutzt hier kein Kassierer die zweite Schubleiste, für den nächsten Kunden ???? Alles schnell schnell schnell ohne Nachdenken. Die Kassiererin hätte die kundin zur Geduld aufrufen können. Noch dazu kann ich mit ätherischen Fingergelenken nicht superschnell alles verpacken.

Nettes und zuvorkommendes Personal. Ich bestelle hin und wieder größere Mengen Reinigungstücher. Diese kommen schnell an. Auch optisch macht die Filiale einen guten Eindruck, sie ist sauber und wirkt aufgeräumt. Man kann die Filiale für kleinere Einkäufe oder größere Bestellungen empfehlen!

(Translated by Google) Courteous dealing with customers He also helps foreigners in case others need help (Original) تعامل راقي مع الزبائن ويساعد الاجانب ايضاً في حال احتاج اخرين الى مساعدة

(Translated by Google) I am extremely reluctant to go to the Rossmann in Wilmersdorf. When the goods are packed, you can hardly get through the aisles. The staff is friendly, but the other, older Wilmersdorf customers are not. (Original) Ich gehe nur äußerst ungern in den Rossmann in Wilmersdorf. Wenn die Ware eingepackt wird, kommt man kaum durch die Gänge. Das Personal ist zwar freundlich, jedoch sind es die anderen, älteren Wilmersdorfer Kunden nicht.