The name of this place should be called Pizza Hood! This was the worst encounter I have EVER had at any food establishment or any other business! It began when I had placed my order over website as I always do, showed up in 30 mins. and asked the male cashier if pizza was ready. He said you didn't place order here, very aggressively. He really didn't seem to want my business and seemed inconvenienced by me. I said yes I did and showed him my phone with the order info. He got really agitated but took my order. He then left the building not to return. 10 minutes later I saw no pizza going through the oven so I attempted to get one of the 2 girls attention talking and digging in her wig! She was actually avoiding me! I had to yell to get her to turn. After getting her attention she said she has no order to cook a pizza! I showed her I paid but her attitude got worse! She got upset that I began recording her and her crew! They left hanging out in the back area and gathered near the door. She threatened to call police on me! There were 4 of them and they all were recording me! They were so unprofessional that it's hard to believe they can hold a job! The chubby one stuck the finger at me! Finally got my pizza from a male worker who's usually in charge, never an issue with him. He's always cordial, looked mortified this was happening! It's hard to believe this is happening in Frisco! I'm from Dallas and see this mentality everywhere! The people working here have screwed up this location! That's my 2 cents!

I haven't had Pizza Hut in years! Decided to get it a go yesterday and was overwhelmingly surprised! The dough tastes fresh, sauce was good, cheese didn't taste like plastic like some of the other big chain pizza places. I'll be back! Also, the employees were really nice and informative during my visit on 07/10/23 around 8pm. Thanks guys!

Worst service ever. No one called to tell us pizza door dash was delivering. Hour and half later door dash show up with wrong order Pizza Hut will not answer phone now. Open the boxes pizza was missing a piece. Everything was cold and to top it off our wings were missing.

Idk what’s going on with the 3rd party delivery’s a but this shii is pathetic.. second time I’ve order a pizza here n 1h & 30 min later i call to ask where my pizza is at & the guy plain out tells me he can’t do anything because supposedly the delivery driver called/knocked on the door n got no answer note : no one even stop in front of my house

Subpar pizza. Doesn’t have the zing and tastiness I’m used to from Pizza Hut. Staff might need to be better and updating estimate pickup time. Showed up when ready and pizza was stale as if sitting for 20 min.

Awesome when done right! So far, this location has been my go-to for a great pie🫶🤩

Guy that was cutting up the pizza yesterday on 09/30 had 50 orders backed up it was ridiculous! If you go to this location you will be waiting hours for your food!

Kind Staff and great Pizza. like Always!! Thanks