I have (unfortunately) been there several times with the children, but we have always been treated extremely nicely and competently. The waiting times could sometimes be shorter, but the staff there can't help that.

So far, despite sometimes long waiting times and sometimes not, I have been treated well. Doctors and staff are precise and decisive... so that you can move forward. But they know what they're doing. It doesn't seem to be clear to some patients that the rescue center is not a place of grief or a break room. And the rescue center is not there to heal people, but rather to create a condition in which you can go to the doctor again without outside help. We all know who is to blame for the current situation. Senseless politics and privatization.

I was there from October 17th. until 23.10. hospitalized there because of an artificial knee joint. Everything was again so that you could feel comfortable as a patient. Starting with the anesthesia, who comforted me before the operation and were very empathetic, to the nurses and nurses on ward 20, who were so friendly and helpful, I can only say good things. Not to forget Dr. Leutloff, who operated really well. After a week I can walk almost pain-free. Overall, I can say that the Humboldt Hospital has good conditions and that you can recover quickly. As I said, I can only thank you and wish everyone all the best.

(Translated by Google) Can't understand the ratings. Waiting is part of every rescue center. Staff was friendly but determined - which is a good thing when you see how some patients behave there. Thank you very much. (Original) Kann die Bewertungen nicht nachvollziehen. Warten gehört in jeder Rettungsstelle dazu. Personal war freundlich aber bestimmt - was dessen gutes Recht ist, wenn man sieht, wie manche Patienten sich dort verhalten. Vielen Dank.

In my opinion, this is a rescue center that you absolutely cannot trust. I was admitted to the rescue center by a neurologist on March 14, 2022 with an acute suspicion of a stroke. Due to poor organization, I waited 1.5 hours before I was even admitted. Then hours passed again until a doctor came and examined me. During this time I could have had 10 strokes! The same doctor told me, after several examinations that showed nothing, that we would now do another CT scan, which he would then discuss with me immediately. Only to then disappear and never appear again. The CT was at least done, but unfortunately I still had no results a few hours later. Instead, at the shift change, I was faced with a large group of doctors. One of the doctors introduced me with the words "This is Ms...., she's been waiting for a long time and he's really sick." Whereupon the whole assembly turned around and disappeared again. After about 6.5 hours, I gave up in exasperation, but not without being attacked by a nurse who pulled out my brown tube. My family doctor's subsequent attempt to request the CT scan was ignored by the Humboldt Clinic, and my registered letter requesting a copy of the patient file was returned with the note "Acceptance refused". Conclusion: I was very lucky that the suspicion of a stroke was not confirmed. If you're really in need, you shouldn't go here. The behavior of this rescue center is absolutely irresponsible, not to mention the tone.

I arrived with severe back and kidney pain so that I could hardly breathe, I was only given pain drops for 2 half an hour I lay in pain because no blood was taken or any examination was carried out, after 2 half an hour I simply went to another hospital was acted upon immediately and came out Renal congestion,, would not recommend this hospital to anyone..!!

Sat there for five hours at night with pain in my lower abdomen and a bladder infection that wouldn't heal. Unfortunately, over Easter I saw no other option than to go to the emergency room. The gentlemen were reasonably friendly. The ladies don't go at all. It was empty when I arrived. Anyone who came under the influence of alcohol was dealt with immediately. A lady with similar problems to mine was taken care of immediately. Waiting from 2 a.m. to 7:30 a.m. in pain and always being put off with painkillers?! Wow, that's really derogatory. I have a lot of patience, but sitting there for so long in pain and then being treated unkindly is just not possible! No wonder that only negative experiences are made here. Wasted time because no one was interested in me

(Translated by Google) My mother was brought in with a severe headache and fainting spells, was then sedated and sent home with a suggestion for a mental hospital, Luckily there are other rescue centers, where a ruptured intestine was found, so I wouldn't go to Am Nordgraben anymore. The staff is friendly, even on the phone (Original) Meine Mutter wurde mit starke Kopfschmerzen und Ohnmachtanfälle eingeliefert, dort wurde sie dann mit Beruhigungsmittel beruhigt und nach Hause geschickt mit dem Vorschlag für eine Nervenklinik, zum Glück gibt es auch andere Rettungstellen, dort wurde dann ein Darmbruch festgestellt, daher würde ich nicht mehr zu Am Nordgraben hinfahren. Der Personal ist aber freundlich, auch am Telefon

(Translated by Google) If you, as a relative, call the rescue center to know how to proceed, since a parent has just been brought in with the fire brigade, you are expected to know how the processes are. Instead of a few reassuring words, just an unfriendly dismissal. None of us can do anything about it that you are no longer allowed to be there and to experience on site how it works and everyone understands the stress that everyone has, but you should also understand that relatives are nervous and excited and with nice people Words can be told that you would like to call again later, because nothing has come up yet. Even with inquiries if you got information that was not quite correct, you couldn't grumble at you with so much stress. (Original) Wenn man als Angehöriger in der Rettungsstelle anruft um zu wissen wie es weiter geht, da gerade mit der Feuerwehr ein Elternteil eingeliefert wurde, wird erwartet das man weiß wie die Abläufe sind. Anstatt ein paar beruhigende Worte nur unfreundliches Abwimmeln. Es kann keiner von uns was dafür das man nicht mehr mit darf um dabei zu sein und vor Ort zu erfahren wie es geht und jeder versteht den Stress den alle haben, aber man sollte auch Verständnis dafür haben das Angehörige nervös und aufgeregt sind und mit netten Worten kann einem gesagt werden das man doch bitte noch mal später anrufen möchte, da sich noch nichts ergeben hat. Auch bei Nachfragen wenn man Informationen bekommen hat die nicht ganz richtig waren, könnte man bei noch so viel Stress nicht brummelig einen anmaulen.

(Translated by Google) Have zero understanding when you call for worry because you haven't been able to do anything for a long time Papa heard. Unfriendly, naughty! This is definitely the wrong job for such people! (Original) Haben Null Verständnis wenn man vor sorge anruft weil man lange nichts mehr von seinem Papa gehört hat. Unfreundlich, Frech! Das ist auf jeden fall der Falsche beruf für solche Menschen!!!

(Translated by Google) Today I went to the rescue center as an emergency and I have to say, I was well looked after. Of course you have to have time. But I felt very comfortable there and I was thoroughly examined and everything was explained to me. Can only recommend this hospital in an emergency! (Original) Ich bin heute als Notfall in die Rettungsstelle und muss sagen, ich wurde super versorgt. Klar muss man Zeit mitbringen. Aber ich habe mich dort sehr wohl gefühlt und ich wurde gründlich untersucht und man hat mir alles erklärt. Kann beim Notfall dieses KH nur empfehlen!!!

Very disrespectful and incompetent treatment of an 80 year old woman by a doctor who was on duty yesterday morning. She left the patients sitting in the hallway and refused to order medical transport despite their disability and level of care. Where does she get this right to refuse this? She handled patients without treating them properly.

The operator's answers to some reviews here also reflect the work of the rescue center. Avoid this rescue center!

Rude emergency room staff when they even answer the phone. The secretary lies for no reason, completely incomprehensible, as if she had to protect her boss. One of the worst clinics ever. Valuables get lost or stolen and no one cares about them. You are stunned.

Everyone is very unfriendly and disrespectful in the emergency room. I have never seen such dirty people in a hospital... everyone should take an intensive course in dealing with people. In addition, an incompetent doctor Claudia Cifuentes Enriquez de Salamanca should be banned as a doctor.

The employees are so rude and disgusting. You don't get any help at all. The worst doctors I've ever seen. If you can even call something like that a doctor. As a foreigner you are treated badly and can wait for hours for free only to be given painkillers at the end. Conclusion: by far the worst rescue center in Berlin. I've never seen such anti-social doctors. The stupidest doctors I've ever seen in my life. The nurses are hostile to foreigners

Der eine Stern ist noch zu viel.Dieser inkompetente Saftladen was sich Rettungsstelle nennt ist absolut nicht weiter zu empfehlen.Ich versuche seit 18:30 Uhr dort anzurufen um mich nach dem Zustand von der Oma (88 Jahre alt) meines Sohnes zu erkundigen.Sie wurde gegen 16 Uhr mit starken Schmerzen in der Brust eingeliefert.Keiner geht mal an's Telefon.Ich frage mich ob die Schwestern dort nur Kaffee trinken,Zigaretten rauchen oder Monopoly spielen.Sowas herzloses wie diese Rettungsstelle wie man mit den Angehörigen umgeht habe ich in meinem ganzen Leben noch nicht erlebt.Da ist sterben schon vorprogrammiert.😠😠😠 Mit freundlichen Grüßen Sabine Gabriel (Translated by Google) One star is still too much. This incompetent juice shop, which is called the rescue center, is absolutely not to be recommended. I've been trying to call there since 6:30 p.m. to inquire about the condition of my son's grandmother (88 years old). She was brought in at around 4 p.m. with severe chest pain. Nobody even answers the phone. I wonder if the nurses there only drink coffee, smoke cigarettes or play Monopoly never experienced it in my whole life. Dying is already pre-programmed.😠😠😠 Kind regards Sabina Gabriel

(Translated by Google) Unfortunately, I was in the emergency room last night because of an accident. I was helped well, professionally and very friendly. Luckily it wasn't busy so I was treated quickly. (Original) War gestern Nacht leider wegen einem Unfall in der Rettungsstelle. Mir wurde gut, professionell und sehr freundlich geholfen. Es war zum Glück nicht viel los insofern bin ich schnell behandelt worden.

(Translated by Google) very very disappointed the rescue center has been ringing for half an hour and nobody comes.!!!!! they only come when you die.!! worst hospital i have ever seen in 28 years.!!!! (Original) sehr sehr enttäuscht seit halbe stunde klingeln an der rettungsstelle stehen und keiner kommt.!!!!! die kommen erst wenn man stirbt.!! schlimmste krankenhaus denn ich je seit 28 jahren gesehen habe.!!!!

Sie sind zwar alle Nett und kompetent nur lag mein Sohn seit 4 Uhr auf der intensiv statzion ap 10h war er recht Mobil doch er bekam weder Früstük noch Mittag wartet auf den Artzt wegen statzionere Aufnahme 16h kein Essen kein trinken .Die Mutter versucht an zu rufen es wurde immer aufgelegt oder es war Bestätigung. Also lieber Stadt ich nehme an Personalmangel .Es muss was passieren .Ärtzte geben ihr bestes

(Translated by Google) First of all thank you for the competent care, even if it was 6 hours. Only one criticism I have - the sister, graying hair tied up in a braid afterwards - yes, I can walk and yes, I also walked around beforehand and I know that psychosomatic symptoms are difficult to grasp, but she should work on her tone. A rescue center always brings stress, but I have been a dialysis nurse for 25 years and dealing with chronically dead patients is also not easy. A professional nurse is characterized by a professional Sound from crossing without limits. (Original) Erst einmal danke für die kompetente Betreuung , auch wenn es 6 Stunden waren.Nur einen Kritikpunkt habe ich - die Schwester , graumeliertes zu einem Zopf gebundenes Haar im Nachdienst - ja , ich kann laufen und ja , ich bin vorher auch rumgelaufen und ich weiß, dass psychosomatische Symptome schwer greifbar sind , aber sie sollte an ihrem Ton arbeiten.Eine Rettungsstelle bringt immer Stress mit sich , aber ich bin seit 25 Jahren Dialyseschwester und der Umgang mit chronisch totgeweithen Patienten ist auch nicht leicht.Eine professionelle Schwester zeichnet sich durch einen sachgerechten Ton aus ohne Grenzen zu überschreiten.

(Translated by Google) Had to go to the rescue center on 25.12.19. I have to say the whole team was suuuuppper. I can only say if I wanted or needed something they came by right away and I'm not a private patient. It took about 5 hours before I could go again. All employees were always trying to help everyone, which they also succeeded in. I was glad that I was helped because you take waiting time. Dear team Thank you. Ute start (Original) Musste am 25.12.19 die Rettungsstelle aufsuchen.Ich muss sagen das gesamteTeam war suuuuppper.Ich kann nur sagen wenn ich was wollte oder brauchte kamen sie gleich vorbei und ich bin kein Privatpatient.Es dauerte zwar ca.5 Std bis ich wieder gehen konnte.Alle Mitarbeiter waren stets bemüht allen zu helfen was Ihnen auch gelang.Ich war froh das mir geholfen wurde da nimmt man Wartezeit auch in kauf.Liebes Team Danke Danke. Ute Anlauf

(Translated by Google) No star at the rescue center was in desperation yesterday in the restung area because the psychiatrist came, I say please help me with the recording, she says I have to discuss this with my senior doctor, but first gave me a tavor and then went to phone after she came back out and said we will not take them in, so then I should be driving a car, I think something is under all (Original) Kein Stern an die rettungstelle war gestern in die restungstelle mit Verzweiflung da kamm die psyhaterin ich sage bitte helfen sie mir mit Aufnahme sie sagt muß ich mit meinem Oberarzt besprechen das aber vorher noch mal raus gab mir eine tavor und ging dan telefonieren nachnach kamm sie wieder raus und meinte wir werden sie nicht aufnehmen also dann sollte ich mit einem berügungsmit Autofahren sowas finde ich unter aller sau

(Translated by Google) I can't complain. Nice staff and I feel like I'm in good hands. Would go back to this hospital anytime. (Original) Ich kann nicht meckern. Nettes Personal und ich fühle mich gut aufgehoben. Würde jederzeit wieder in dieses KH gehen.

I'm surprised. Very clean rescue center and the staff was super friendly. The reputation hasn't been the best so far. I've had bad experiences myself. But the team seems to work very well together and the waiting times are justified. I would like to thank you for this quick and nice treatment.

I would like to express my deepest gratitude to the doctors who took dedicated care of me and helped me during my birth in the hospital. Even if they didn't speak the same language, they still enthusiastically helped me understand my native language through Google Translate. I, I wish the doctors good health

By far the worst rescue center in all of Berlin. Today, Saturday, I've been sitting in the rescue center since 8:30 a.m. I was registered immediately and then had to sit down inside the rescue center and wait for the doctor! Now it's 2 p.m. and I'm still sitting here with a probably broken foot! When I asked if they could tell me whether it would take a long time, all I got was “I don’t know how long the doctor will need.” A gentleman with a pinched finger who came about 2 hours after me has already been released an hour ago! I came in here polite and nice with a lot of understanding, especially in the current situation, but if you as a patient are not even noticed like a piece of chewing gum then I will definitely not leave here nice and polite!

Really, this hospital is very disorganized and the staff is very irresponsible. Today I felt sick at work due to the stress and they took me away in the ambulance. I was shaking for three hours with a high heart rate and high blood pressure. A rude doctor came to me after 3 or 4 hours and said if you had any money you would take a taxi and go home without checking my heart rate or doing a simple test. I am very, very sorry, this happened today, November 2nd, 2023, at 4 p.m.

Very unfriendly, you are not taken seriously, I cannot recommend it Dominikus Hospital in Hermsdorf fronau 100 times better