Sukiya Higashi-Omiya Station Restaurant image

Sukiya Higashi-Omiya Station Restaurant

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Meal takeaway Family restaurant Japanese restaurant Casual japanese style restaurant Japanese curry restaurant Beef rice bowl restaurant

One of the Worst Reviewed Restaurants in Saitama


Address

Japan, 〒337-0051 Saitama, Minuma Ward, Higashiomiya, 5 Chome−1−2 東口扶桑ビル1F

Website

maps.sukiya.jp

Contact

+81 120-498-007

Price rating

$ $$$

Rating on Google Maps

2.80 (204 reviews)

Open on Google Maps

Working Hours

  • Monday: (National Foundation Day (Observed)), Open 24 hours, Hours might differ
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: store (12) service (6) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 グルメアカウント 2 years ago on Google • 431 reviews
    postscript Ordered a light mini beef bowl for lunch. A whopping 440 yen! It is beautifully arranged and will whet your appetite. However, when I ate it, the inside was full of juice, a mixture of the tofu water and beef juice. The onion dressing is refreshing and goes well with it! Custer was beautiful There were flies flying around on the walls and under the table, so I think it would be better to put them somewhere. In the bottom of the 8th inning, Zensho Gyakuten was completely defeated. gravy on eggs less meat Rice bowl sticky After a woman with thin eyebrows like a fox came in. The operation was strangely sloppy...to put it simply, it was crap. Soup stains on the table, sticky castor... I think it was a male student, he was the most polite. Zensho was completely defeated.
    3 people found this review helpful 👍

  • 1/5 le m. 11 months ago on Google • 421 reviews
    Even though it's summer, it's very hot inside the store. Even though there are many customers, the service is slow due to the lack of staff. The way the bill was received was sloppy, with one hand, which is unusual for a customer service person. It was the worst at the Sukiya store.
    3 people found this review helpful 👍

  • 1/5 トム 6 months ago on Google • 61 reviews
    Even though there were only about two people in the store, the food came out very slowly. The customer service is decent, and there is usually trash around the chairs inside the store, so I can't say it's a good store. I go because I want to have a quick meal nearby, but it's the worst. postscript Looking at other reviews, it seems like a lot of people think the same thing. The other day, I was in casual clothes chatting with a friend who was in the store from the staff room, and I was dashing from the staff room to the store, which was the worst. I don't think I'll go again because I've run out of love.
    4 people found this review helpful 👍

  • 1/5 ああ 1 year ago on Google
    (Translated by Google) Who is the manager and BM of this store? Don't you know the word education? Why is there a customer in front of the cash register, but no one calls out? (no caching) What are you talking about right next to me? Did you only educate them that their voice should be small and their chatter should be loud when responding? I can hear you more when you're talking behind me than when you're answering. The placement of the products is also miscellaneous. Reception is also miscellaneous. Why don't you go to the headquarters and have them re-educated? Everyone. There is no decent one ^^ Only the speed of delivery is on point. Well, it takes 30 seconds for beef bowl at the counter w What is the 10 second rule? There is no repetition of the order and it is really 0 education. Do you report broken toilets? out of the question in everything. And the store clerk "Nishida". You're not cut out for customer service, so you should quit. Do factory work or something. I don't know too much about "customers". (Original) この店のマネージャーとBM誰? 教育って言葉を知らないのかい? なんでレジ前にお客様いらっしゃるのに誰も声をかけないんだい?(キャッシング未実施) そんですぐ横で談笑してるのはどういうこと? 対応の時の声は小さくお喋りは大きくってことだけは教育だけしたのかな? 応対の時より後ろで喋ってる時の方が聞こえるよ。 商品の置き方も雑。応対も雑。 本部行って教育し直してもらったら? 全員。 まともなのがいないよ^^ 提供のスピードだけは及第点かな。 まぁカウンターで牛丼30秒かかってるけどw 10秒ルールとはw 注文の復唱もないしほんとに教育0だね。 トイレの破損報告はしてるの? 全てにおいて論外。 あと店員の「西田」。 お前接客業向いてないからやめた方がいいぞ。 工場勤務とかにしとけ。 あまりにも「お客様」に対する態度知らなすぎる。
    4 people found this review helpful 👍

  • 2/5 Francesca V. 4 years ago on Google • 45 reviews
    Awful. the meat was full of fat, the soup was terrible and there was no soap in the restroom. Also, for the food we ate, we spent far more money than expected.
    3 people found this review helpful 👍

  • 1/5 R 1. 1 year ago on Google
    夕方5時ごろに来店。 タッチパネルで牛丼の並を注文するが、15分近く待っても提供されず。店員に聞くとまだ時間がかかるとの返答であった。時間がなかったので、キャンセルして退店しました。 牛丼屋は、時間ない時にサクッと食べたくて行くので、今後すき家に行くことは無いかな。 テーブルの食器は片付いておらず、明らかに人員不足感があります。 ワンオペはしょうがないですが、外に「ワンオペ中」と書かれていれば分かりやすいと思います。
    3 people found this review helpful 👍

  • 4/5 ラクシナレア 3 years ago on Google • 587 reviews
    Budget meals but the serving is very good.

  • 1/5 らら 1 year ago on Google
    (Translated by Google) A young guy was talking in a loud voice like, "You can make a lot of money this month, right? Because you're on a shift," and it's uncomfortable laughing. I don't want to eat what I made lol I'm sorry I left it for that reason. I want a little more education (Original) 若い奴が「今月めちゃくちゃ稼げるんじゃね?シフト入ってるから」とかめちゃくちゃ大声で話してて不愉快笑 え、まじお客さんいるの分かってないのかな笑 このご時世マスクしながらだろうとべちゃくちゃ喋りながら作ったもの食べたくないんだが笑 すみませんそんな理由で残してしまって。もう少し教育してほしい
    2 people found this review helpful 👍

  • 2/5 おかちゃん 2 years ago on Google
    (Translated by Google) After a long time, I went to Sukiya in front of Higashi-Omiya Station and bought a bento. In the past, even if I called the store clerk, she wouldn't come out, or I would chat with the store clerk in the backyard, but I didn't say anything like that, and it was business as usual. I glanced at the counter seats, but they were neatly arranged, and I thought the atmosphere was better than before. Because the front was terrible, there were few customers, but I started to think that I was working hard, so I felt that it would be nice to go to eat once in a while. This is the impression of the store on June 3, 2022. (Original) 久々に東大宮駅前のすき家に行って、お弁当を買った。 以前は、店員さんを呼んでも出てきてくれなかったり、バックヤードで店員さん同士で雑談していたが、そう言うこともなく、普通に営業していた。 カウンター席もチラッと見たけれど、キレイに整理されていて、以前より雰囲気が良くなったかなぁと思った。 前が酷かったから、お客さん少な目だけど、ガンバっているのかなと思うようになったので、たまに食べに行ってみても良いかなと感じた。 2022年6月3日来店の感想です。
    2 people found this review helpful 👍

  • 1/5 清野一 1 year ago on Google
    (Translated by Google) Dirty as ever! The customer service attitude is too bad! Bring water, make a sound and leave it! The panel is dirty and I don't want to touch it. (Original) 相変わらず、汚い!接客態度悪すぎ!水を持ってきて、音を鳴らして置いていくだけ!パネルも汚くて触りたくないし、テーブルの表面だけ拭いてるけど全体的に汚すぎる
    2 people found this review helpful 👍

  • 1/5 M 1 year ago on Google
    (Translated by Google) order morning Both the fried eggs are crushed and the small bowl and pork miso soup are cold. It seems that there were several male clerks Please be a little more polite! (Original) モーニングを注文 目玉焼きは2つともつぶれていて小鉢も適当豚汁も冷めてる 男性店員数名いたような もう少し丁寧にだしてくれ!
    2 people found this review helpful 👍

  • 1/5 百貫食男 5 months ago on Google • 64 reviews
    Used around 19:00. About 10 students from Shiba Institute of Technology were seated in the back seats. It's annoying, loud and silly. I dropped the ginger lid on the floor and put it back. Some people are loudly bragging about how they haven't taken a bath in a week wearing underwear and running shirts this winter, which is really stupid. Store staff should also be careful. I'm sorry. It can be said that the Shiba Institute of Technology has also fallen to the ground.
    1 person found this review helpful 👍

  • 2/5 小林こうじ 1 year ago on Google
    (Translated by Google) Even if you take a seat at night a? There is a guy like We're a clerk like a drunken clerk Lucky without (Original) 夜、席着いても あ?みたいな奴居ます 俺ら、酔っぱらいうざいっすーみたいな店員 居なきラッキー
    1 person found this review helpful 👍

  • 2/5 京たる 9 months ago on Google
    松屋派で、初めて食べさせてもらいました。 キムチ牛丼だったかな? 少し甘めでしたが、美味しかったです。 サラダにつけたフレンチドレッシングも良かったです。ドレッシングは松屋さんより好きかも。 すき家に浮気しちゃうかなと思うほどでした。 店員さんもハキハキしてて、良かったと思いますが。 ただ、食事後にトイレを借りたのですが、まぁ汚い… 便座も外れているみたいでぐらぐらしてて、困りました。 洗面所に清掃のタイムカードみたいなのがありましたが、9/13に伺いましたが、8/2以降はチェックされていないようでした。 店員さんがしっかりしていただけにとても残念でした。 他の店舗も同じでないことを祈ります。
    1 person found this review helpful 👍

  • 3/5 山川欣伸 3 years ago on Google
    (Translated by Google) It is located at the Omiya Higashi station square rotary. (Original) 大宮東駅前ロータリーのところにあります。
    1 person found this review helpful 👍

  • 5/5 Harrison L. 2 years ago on Google • 105 reviews
    sukiya is great! super cheap and delicious!

  • 5/5 William H. 1 year ago on Google • 38 reviews
    The taste was 👍

  • 3/5 Krzysztof M. 1 year ago on Google • 21 reviews
    Wait time - less than 2 minutes, food 6/10, bang for buck 7/10

  • 1/5 バターロール 11 months ago on Google
    帰りに持ち帰りをしようと来店。会計をまったくしてくれいないので、店員を見たら、電光掲示板についているゴキブリを取ろうとしていた。衛生環境が最悪すぎる。会計が終わったあとゴキブリがレジに落ちてきていた。さすがにひどすぎる。二度と行きません。

  • 1/5 わたなべはるお 7 months ago on Google
    牛丼屋なので接客やサービスはどうでもいいが、お米の焚き加減がおかしくとてもまずいです。 料金とるレベルじゃないどころか食べられるレベルじゃありません。 2、3口食べて全部捨てました。 間違いなく今までで一番まずいすき家だしこの世で一番まずいすき家なんじゃないかと思います。 全国チェーンでここまで差があるのもどうなんでしょうか。 すき家に行くときはこの店舗以外に行った方がいいです。

  • 1/5 aaa 4 months ago on Google • 2 reviews
    A young male employee who was working at the hall around 14:00 on February 5, 2024. When the food was brought to me, I started saying "Sorry for keeping you waiting" before I even got out of the kitchen, and even before I was seated I was repeating the menu I ordered, so I wondered who I was talking to. I simply had a doubt. lol Also, I wonder if it was supplemented with red ginger? A container of red ginger brought from the back was placed on the table without a word. I don't expect much from a low-priced chain, but I guess it's just a bit boring. I thought. Well, as you can see from other people's reviews, the customer service is bad.


Call +81 120-498-007 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Alcohol
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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