Hotel Atlantis Hawaiian Resorts image

Hotel Atlantis Hawaiian Resorts

Hotel Resort hotel Love hotel

😐 The food is delicious and the rooms are clean, The room may be slightly different from the picture shown, There is a problem with the jet or electricity in the bath, The fact that the food photos and the number of pieces were different was a factor that lowered the rating. The taste is delicious. A... People often mention room, hotel, front, desk,


Address

3 Chome-2-2 Kakura, Iwatsuki Ward, Saitama, 339-0056, Japan

Website

iwatsuki-atlantis.com

Contact

+81 48-749-6666

Price rating

$41/night

Rating on Google Maps

3.80 (31 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (30) hotel (8) front (8) desk (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 p “ピーターパン” p. 2 years ago on Google • 15 reviews
    The food is delicious and the rooms are clean, The room may be slightly different from the picture shown, There is a problem with the jet or electricity in the bath, The fact that the food photos and the number of pieces were different was a factor that lowered the rating. The taste is delicious. Also, I would be happy if they could improve the issue of amenity rentals often being out of stock and people calling me. I have become a member and would like to continue using the service. I would like to use the hotel more if it is improved, but if not, I think I will go to another hotel. I really like the way the tail fins of the whale sharks in the open-air bath move and make noises using a switch. I would like to do something about the water stains on the mirror. I know it will be difficult to clean, but I appreciate your help.
    6 people found this review helpful 👍

  • 1/5 御堂筋翔 4 years ago on Google • 11 reviews
    Good points<br/>・I think the room is clean. The prices are also relatively low. <br/>Points I noticed<br/>・When I selected an empty room on the panel and tried to receive the room key at the front desk, the front desk employee said, ``I can't use the bubble in this room, is that okay?'' I was told that I couldn't use the bubble in the room, as if it was a given, without any apologies, and since there were no other rooms available, I reluctantly stayed there, but...<br/>The defective room I would like you to offer me some kind of service in return, or at least be a little more apologetic. <br/>We are using the defective room for the same price as a normal room. <br/>Also, is there no air conditioning in the hallway? <br/>The hallway from the elevator to the room was surprisingly hot. <br/>In addition, when I entered the room, it was hot because the air conditioner was not on.<br/>I didn't feel like they were trying to entertain guests. <br/>・There was an electric kettle in the room, but it only filled up to the bottom 0.5 liter line, and there was no water server or other drinking water in the room or a refrigerator that sold drinks, so drinks were available from the hotel menu. You have to order a drink in a cup (200 yen to 250 yen) or a 500ml plastic bottle (180 yen) each time. <br/>Also, I wanted to eat something I brought in, but there were no chopsticks or towels in the room, so I had no choice but to order a dish that came with chopsticks, so I called the front desk, but it took an hour for the food to be prepared. They said. <br/>(It's probably just cutting tomatoes, putting cheese on it, and grilling it...)<br/>In the end, they brought me just chopsticks, but...<br/>I would like to see more supplies. <br/>・This hotel doesn't have a payment machine in the room, and when you leave, you have to return the room key to the front desk and pay, so you have to leave the room a little early, which I thought might be a hassle. <br/>・When I was walking down the hallway on my way home, I saw rolled up sheets flying into the hallway from the room I was cleaning. <br/>Bed maker, let's check if there are any guests in the hallway.<br/>・I may have left something at the hotel, so I called to check on it, but they said they were busy so I called them right away. I was told that they were unable to respond, and when I told them that I wanted them to check quickly, they said in an irritated tone that they would check and contact me within 30 minutes. <br/>I understand that you are busy, but I wonder how you treat customers like that. <br/>The front desk had a bad attitude, the hallways and rooms were hot, I wish the room had more amenities, and the front desk had a bad attitude. <br/>I guess this is what it boils down to. <br/>As someone who has worked in the same industry myself, I understand why it's frustrating to be so busy on a Saturday night, but I don't think you should be rude to customers. <br/>If you're that busy, how about recruiting employees? <br/>There was nothing particularly good about it. <br/>I don't plan on using it next time, but if I have a chance to use it, I hope it has been improved.
    6 people found this review helpful 👍

  • 5/5 Stephen M. 7 years ago on Google • 183 reviews
    Nice little love hotel. Great service, good food and excellent value for money.

  • 1/5 なりかわ 2 years ago on Google
    お風呂の中に髪の毛が、3本?くらいと、虫の死骸がありました。 シャワーや、鏡の水垢がひどいので、 ぜひ、100きんにうっている、水垢とりで、こすってきれいしてください。すごく、よくとれるので、、。 無料のドリンクや食べ物がありますが、全然こないので、キャンセルしました。唐揚げはおいしかったですよー。 接客も、よかったですよ、、 でも、メインの露天風呂には、虫の死骸が、かなりありましたし、鳥のフン、水垢がすごいし、気持ち悪くて、 とても、ショックで悲しくて気持ち悪くて、汚くて、、、、。 最悪なホテルでした。
    3 people found this review helpful 👍

  • 2/5 大原純一 11 months ago on Google • 5 reviews
    I booked my stay online. I wanted to use a room with a planetarium, so I wrote that in the ``Requests and Questions about the Accommodation'' section and made the reservation. However, on that day, I was shown a room with no special facilities. I don't think it can be helped if the room was occupied for some reason, but I wish the front desk had at least informed me of this in advance. Alternatively, if you are unable to reserve a room with special facilities through online reservations, I would like you to post this on the official website.
    2 people found this review helpful 👍

  • 4/5 まり 9 months ago on Google • 46 reviews
    I stayed in a room with an open-air bath, and it was well-cleaned.The air conditioner worked perfectly, and the Wi-Fi worked perfectly.The remote control for ordering from the hotel on TV was difficult to understand.By the way, in this room, I had to use the blue remote control to order. I recommend registering as a member before going, as they provide services such as drinks, food, and breakfast.The room had a jinbei type, a bathrobe, and a dress for women.
    1 person found this review helpful 👍

  • 4/5 listy r. 11 months ago on Google • 86 reviews
    All of the rooms have tasteful designs that make it difficult to choose a room. The more expensive the room, the more space both men and women can enjoy.

  • 5/5 Jah H. 4 years ago on Google • 12 reviews
    Cheap place to stay in an industrial area. About a 20 minute walk to the train station and about a 7 minute walk to the bus station. Would recommend to bring your own drinks and snacks to store in the refrigerator or just order from the menu. Microwave provided. Jacuzzi tub. Key is returned to front desk whenever you leave the hotel.
    1 person found this review helpful 👍

  • 2/5 zzy p. 5 months ago on Google • 26 reviews
    I want to see the signboard for Hotel Coconut Resort. I've been hijacked

  • 1/5 にぃちゃ 5 months ago on Google • 3 reviews
    I used it often. I guess I ordered too much food. I received a phone call and was asked if this product was OK, and I said yes. The call was hung up before I could answer. If you can't ask for it, then maybe it's better not to put food on the table anymore. The guest rooms and the customer service so far have been very good, but I just asked for a little food, so I guess they don't respond to this? ? I'm really sorry and can't help it.

  • 3/5 眠兎-MINT 5 years ago on Google • 2 reviews
    The space may be on the small side, but there is plenty of room for two people. I have a certain amount of things. (The only thing I brought with me was a change of clothes.) I felt like I might not be able to eat the food. Dessert was delicious. It's convenient to have a refrigerator, although it's small. There is also a charger, which is convenient. Please be careful as it may not match. The bathroom is a little spacious and two people can easily soak in the bathtub, so you can relax. For some reason, the hot water was decreasing little by little, is this normal? lol. If I had to complain, there were only two large and two small towels, so I thought it would be nice to have more towels. It may be a small detail, but there was trash in the corner of the room... If you don't mind that, it's comfortable for a one night stay. I go there once a month, and it's stocked with everything, and it's not that big of a deal. Member registration? It looks like there will be more services available, so if you can attend, you might want to give it a try! I think it's a good idea to be cheap and comfortable because you can get a few percent off (´∀`)
    2 people found this review helpful 👍


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