Dehnert Elektronik

Museum Village hall

😠 Ohne Worte dieser Laden. Als „Paketshop“ unglaubliche 5h am Tag geöffnet. Da fragt man sich wie Leute die täglich arbeiten gehen dort ihr Paket abholen sollen. Kundenservice gleich null. Pfeifen! People often mention opening, shop, parcel, times, package, nicht, ffnungszeiten,


Address

Helbersdorfer Str. 78, 09120 Chemnitz, Germany

Rating on Google Maps

2.80 (36 reviews)

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Working Hours

  • Monday: 10 am to 3 pm
  • Tuesday: 10 am to 3 pm
  • Wednesday: 10 am to 3 pm
  • Thursday: 10 am to 3 pm
  • Friday: 10 am to 3 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: opening (16) shop (16) parcel (11) times (11) package (9) nicht (8) ffnungszeiten (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nico M. 3 years ago on Google
    Ohne Worte dieser Laden. Als „Paketshop“ unglaubliche 5h am Tag geöffnet. Da fragt man sich wie Leute die täglich arbeiten gehen dort ihr Paket abholen sollen. Kundenservice gleich null. Pfeifen!
    11 people found this review helpful 👍

  • 1/5 Ta B. 3 years ago on Google
    (Translated by Google) That's all I can say miserable. As a parcel acceptance point, the last. Not only that the opening hours (Mon-Fri 10:00-15:00) are completely unfavorable for working people, no, there is also no accommodation. Coincidentally drove by on Saturday, the shop was fully lit and the TV and music were playing. When I called they said he wasn't there. But you heard the same music in the background?! When they found someone who could pick up the package, they reacted rudely and said the package wasn't in the system... After asking again, it was there after all! I hope dpd takes my complaint seriously and makes demands on the shop acceptance points in terms of opening hours. This can not be true!!! I would never leave my package there voluntarily!!!! (Original) Miserabel kann ich da nur sagen. Als Paketannahmestelle das Letzte. Nicht nur das die Öffnungszeiten (Mo-Fr 10:00-15:00Uhr) für berufstätige völlig unvorteilhaft sind, nein auch ein entgegenkommen ist nicht vorhanden. Aus Zufall mal Samstag vorbei gefahren, im Laden war volles Licht an und Fernseher sowie Musik lief. Beim anrufen wurde gesagt das er nicht da ist. Aber man hat die gleiche Musik im Hintergrund gehört?! Als man dann jemanden gefunden hat der das Paket abholen kann, wurde patzig reagiert und gemeint das Paket steht nicht im System... Nach nochmaligen Nachfragen war es dann doch da! Ich hoffe dpd nimmt meine Beschwerde ernst und stellt Anforderungen an die Shopannahmestellen was die Öffnungszeiten betrifft. Kann ja wohl nicht sein!!! Niemals würde ich mein Paket freiwillig dort abgeben lassen!!!!
    8 people found this review helpful 👍

  • 5/5 H. M. 11 months ago on Google • 230 reviews
    Friday open until 3 p.m., was there at 2:30 p.m., friendly service, 📦 get it straight away

  • 1/5 Cedric T. 3 years ago on Google
    (Translated by Google) Rating DPD Pick-up Store: Impossible opening times for employees (10: 00-15: 00) Incorrect opening times on the Internet Unfriendly staff No accommodating with questions, for example. if you can't during the opening times then send someone over by the time ?! ME: LIVING ALONE, PARENTS WORKING, LITTLE BROTHER AT THE OTHER END OF THE CITY IN HOMESCHOOLING WITH VIDERO CONFERENCE - THERE IS ANY TIME! I think it's outrageous! Ps .: (to the owner) You don't need to tell me that the GLS shop is already closed, at least he was friendly and doesn't just hang up when you express your criticism on the phone! (Original) Bewertung DPD-Pick-up Store: Unmögliche Öffnungszeiten für Arbeitnehmer (10:00-15:00) Falsche Öffnungszeiten im Internet Unfreundliches Personal Kein entgegenkommen bei Fragen zB. wenn sie zu den Öffnungszeiten nicht können dann schicken sie doch jemanden vorbei der Zeit hat?! ICH: ALLEINE WOHNENT, ELTERN DIE ARBEITEN, KLEINER BRUDER AM ANDEREN ENDE DER STADT IM HOMESCHOOLING MIT VIDEROKONFERENZ - DA HAT AUF JEDEN FALL JEMANZ ZEIT!! Ich finde es eine Unverschämtheit! Ps.: (an den Inhaber) Sie brauchen mir nicht kommen das der GLS Shop neben an auch schon zu hat, der war wenigstens freundlich und legt nicht einfach auf wenn man seine Kritik am Telefon äußert!
    3 people found this review helpful 👍

  • 1/5 EasyOneBlogs 3 years ago on Google
    (Translated by Google) Ridiculous opening times, you are there and not there when you like it. Withdraw the business license immediately. I don't order anything more via DPD. (Original) Lächerliche Öffnungszeiten, man ist da und nicht da wenn es einen gefällt. Sofort die Gewerbeerlaubnis entziehen. Ich bestelle nix mehr per DPD.
    3 people found this review helpful 👍

  • 2/5 Google U. 1 year ago on Google • 34 reviews
    Unfortunately, this store is unsuitable as a DPD pickup shop. I can only agree with the reviews below. A parcel shop should enable the working population to pick up their parcels that should be delivered while they are away after work. This model makes no sense because the opening times of this shop coincide with DPD's delivery times. There is also no Saturday opening, which is even more customer-unfriendly. Now you don't know who is to blame, DPD or the parcel shop. In any case, this business model is completely ill-conceived.
    2 people found this review helpful 👍

  • 1/5 dany s. 1 year ago on Google • 54 reviews
    The man there was unfriendly from the start. No storage space to unpack something he should look at. When unpacking it said it had no components. He actually didn't have what I needed. Instead of helping me, further unqualified comments came. In the end he even called me. The other reviews here make me wonder why he isn't broke yet.
    1 person found this review helpful 👍

  • 1/5 Jan D. 1 year ago on Google • 5 reviews
    My package is obviously in this parcel shop. Unfortunately I couldn't avoid this happening. I could not select the delivery service, nor did I authorize delivery to this parcel shop. It is impossible for me to collect the package during the specified opening times. Another person is out of the question. I would like a solution to the problem and not clever sayings with reference to the opening times. DPD (€9.99 shipping costs) is obviously no help. Almost impossible to contact.
    2 people found this review helpful 👍

  • 4/5 N. V. 1 year ago on Google • 55 reviews
    I was served nicely here and found the package quickly. The opening times are poor, but are clearly stated via DPD. Still difficult for fully employed people. The shop owner can't do anything about the fact that the parcel delivery person in a 30-family house doesn't manage to deliver the parcel to a neighbor (Hermes, DHL etc. can do that). The 1 star deduction is due to the limited opening hours.

  • 1/5 Frank H. 1 year ago on Google
    Leider als Paketshop unbrauchbar, welcher Paketshop hat bitte nur von 10-15 Uhr auf?
    1 person found this review helpful 👍

  • 1/5 B. B. 2 years ago on Google
    (Translated by Google) Corrected text: Let's just say the reviews speak for themselves, no matter what is said here now, I might have had yesterday eats that's right, but I've stood in front of closed doors often enough even though it should be open at the end (Original) Korrigierter text: Sagen wir einfach die Bewertungen sprechen für sich egal was jetzt hier gesagt wird möglicherweise hatte ich gestern frisst das ist richtig aber ich stand schon oft genug vor verschlossenen Türen obwohl offen sein sollte Ende
    1 person found this review helpful 👍

  • 5/5 Sarah S. 5 months ago on Google • 8 reviews
    Parcel pickup went without any problems. Of course the opening times are a bit inconvenient, but if you know you won't be at home, you can redirect the package in advance - another day or another shop. The owner (I assume?) was also very friendly. :)

  • 5/5 Sabine G. 2 years ago on Google
    Nett und hilfsbereit. Mein Paket wurde sofort gefunden und aufgrund der Größe und des Gewichtes gleich noch in mein Auto eingeladen. Sehr nett, Danke. Die Öffnungszeiten sind von 10-15h. Wenn man das weis, kann man sich arrangieren.

  • 5/5 Henri L. 1 year ago on Google
    Super Beratung in Sachen Elektronik/Radio. Super Preise für Gebrauchtes. Sehr freundlich.

  • 5/5 Louis C. 1 year ago on Google
    (Translated by Google) No negative experience. Always very courteous, friendly and competent! (Original) Keine negative Erfahrung. Immer wieder sehr zuvorkommend, freundlich und kompetent!!

  • 1/5 Katharina R. 3 years ago on Google • 1 review
    The opening hours for this parcel shop Mon-Fri 10 a.m. to 3 p.m. are impossible. At this time most people are working. I was there today at 2:45 p.m. and I was also standing in front of a locked door. The light was on, but even after repeated knocking it wouldn't open. The shop next door told me that the owner had already left for the end of the day and that the car was no longer there. Unreasonable for a parcel shop
    6 people found this review helpful 👍

  • 5/5 Marcel K. 6 months ago on Google • 2 reviews
    Give 5 stars for handling complaints to the parcel service provider, which can usually be due to the conditions. These determine the framework conditions and requirements for the customer. Of course, if you think that a WORKER OR MERCHANT is on duty 24/7, he is in the wrong area, only doctors and police officers have that. How you set your own conditions as a self-employed person is up to you and whether the customer likes it or not, you should be happy that such shops still exist if everyone on the INTERNET gets their money to the "Big Five" and then moves forward Complain to the location if there is no more sales and no more shops or shop opening times. Best regards
    1 person found this review helpful 👍

  • 1/5 Pattric W. 11 months ago on Google • 2 reviews
    I want to pick up my package...Thursday 2:30 p.m....it's already closed. It already has pretty slim opening hours. Incredible.

  • 5/5 Simone D. 1 year ago on Google • 1 review
    My review of the Elektro Dehnert parcel shop: received gallantly by the owner, he immediately took care of my concerns and then found my package without any problems. A correct man and as relaxed as he is, Dehnert Elektronik is easily worth recommending.


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