2/5 Anna K. 1 year ago on Google
Ordering
was
excruciatingly
difficult.
One
employee
was
training
and
didn't
understand
what
I
meant
when
I
said
the
number
3.
The
employee
who
was
doing
the
training
understood
a
great
deal
more
but
when
it
came
to
certain
changes
to
a
food
item,
neither
understood
the
specifics.
I'm
a
very
patient
person
but
when
you
look
confused,
then
look
as
if
you
understand,
then
I
find
you
actually
didn't,
it's
f
frustrating.
We
had
to
have
an
order
remade.
We'd
already
waited
a
very
long
time
for
my
daughter's
family's
order
and
she
had
called
hers
in;
it
also
was
made
wrong.
My
daughter
asked
the
trainee
on
the
phone
what
came
on
the
quesadilla;
she
was
told
meat
and
cheese.
Well,
it
actually
comes
with
onions
in
addition
to
the
meat
and
cheese.
That
had
to
be
remade
and
we'd
already
waited
longer
to
get
her
call
ahead
meal
than
the
one
I
ordered
in
person.
We
were
there
for
about
45
minutes
before
we
got
to
leave
with
food...
food
that
was
finally
correct.
I
have
always
lived
this
place
and
the
people
who
work
there
are
normally
a
little
shaky
on
their
English.
This
is
absolutely
to
be
expected
and
there
is
nothing
wrong
with
that.
They
care,
they
do
a
great
job,
the
food
is
tasty
(albeit
often
greasy),
and
I
love
the
deeply
carved
and
decorated
wooden
chairs
and
tables,
it's
gorgeous.
However,
I've
never
come
into
contact
with
someone
who
can't
tell
you
what
is
and
isn't
in
their
food.
I'm
pretty
sure
employee
one
was
training,
if
so,
then
why
is
she
answering
the
phone
alone,
unable
to
answer
questions,
or
appropriately
enter
the
good
into
the
system.
This
experience
was...I
hope,
isolated.