1/5 Savanna V. 7 months ago on Google
BEWARE
OF
PURCHASING
TVS
AT
GALLATIN
WALMART!
STORE
WILL
SELL
YOU
BROKEN
AND
WRONG
TV,
THEN
REFUSE
TO
FIX
IT.
My
husband
and
I
purchased
what
we
thought
would
be
a
new
TV
on
Friday
night
11/3.
We
had
more
shopping
to
do,
so
paid
IN
FULL
for
the
TV
in
the
electronic
center,
and
brought
it
home.
The
tv
we
picked
out
was
on
display,
and
the
box
they
brought
us
came
from
their
inventory
in
the
back
of
the
store!!!
We
spent
the
better
part
of
an
hour
installing
our
new
mount,
and
then
took
our
new
tv
out
of
the
box
to
put
it
on
the
wall.
AS
SOON
as
we
plugged
it
in,
INSTANT
broken
screen,
so
bad
you
couldn’t
even
see
anything
but
busted
screen.
We
immediately
packed
the
tv
back
up,
and
my
husband
returned
to
Walmart
the
next
day
after
work
to
try
and
get
the
issue
resolved.
Mind
you,
we
had
our
receipt,
the
tv
and
the
entire
contents
of
the
box.
He
was
quickly
told
that
the
tv
couldn’t
be
replaced,
and
we
were
supposed
to
just
eat
$206.
Not
only
was
our
new
tv
broken
straight
out
of
the
box,
it
was
not
even
the
same
brand
as
the
one
we
purchased!!!
Some
one
had
no
only
placed
a
damaged
tv
in
our
box,
they
scammed
us
into
buying
one
that
wasn’t
even
the
same
brand.
Out
of
anger
and
frustration,
he
just
asked
for
it
back
and
left
the
store.
The
lady
working
that
night
also
claimed
there
was
no
manager
on
duty
for
him
to
speak
to.
Fast
forward
to
tonight,
I
went
with
my
husband
to
again
try
to
return
the
tv,
and
we
were
immediately
told
that
there
was
nothing
the
store
could
do.
The
manager
was
EXTREMELY
RUDE,
and
quick
to
get
an
attitude
because
we
didn’t
come
back
the
night
we
purchased
the
tv,
mind
you
Walmart
was
CLOSED
and
my
husband
works
a
full
time
job
7
days
a
week.
The
manager
claimed
no
returned
merchandise
is
put
back
on
the
shelves,
so
there
was
“
no
way”
we
ended
up
with
this
tv.
So,
if
they
don’t
put
returned
merchandise
on
the
shelf,
how
did
we
end
up
with
this
TV?
They
refused
to
take
any
responsibility
in
this
huge
mess.
Above
that,
they
suggested
again
that
we
waste
more
time
tomorrow
to
come
speak
to
another
manager
who
would
basically
tell
us
the
same
bull,
and
refuse
to
help.
They
also
kept
our
receipt🙃😒
My
question
is,
YOUR
customers
are
supposed
to
trust
you
as
they
buy
all
products
ranging
from
food,
to
new
iPhones,
and
tvs….
Yet
when
there’s
a
problem
that
comes
from
YOUR
STORE,
YOUR
INVENTORY,
YOUR
PEOPLE….
You
do
nothing.
HOW?
How
is
that
any
kind
of
true
customer
service?!
My
husband
and
I
are
expected
to
eat
$206,
and
now
be
out
of
a
new
tv.
Have
you
seen
the
prices
of
ANYTHING
these
days?!
NO
ONE
has
$206
to
just
eat.
We’re
angry
and
frustrated,
but
beyond
that
just
plain
confused.
Pardon
my
language,
but
truly…
WHAT
IN
THE
ACTUAL
HELL?!
This
is
plain
obsurd.
As
the
holidays
approach,
and
the
scamming
continues,
I
urge
you
all
to
be
cautious
in
the
things
you
purchase,
and
definitely
in
how
a
company
will
treat
you
when
you’re
just
trying
to
get
what
you
paid
for.
We
will
no
longer
be
trusting
Walmart.