I stayed at this hotel recently for 2 nights. The hotel does not feel like a 4 star, more like a 3 star. The staff are very nice and friendly but the hotel needs a serious makeover. The beds are super comfy but the sound insulation is terrible as you can hear the room next door and it’s noisy during the night. The food is not good at all. Breakfast is v poor. Cold coffee, cold hard and stale bread, dry fruit and poor servings. I had dinner on my first night in the hotel as it was raining and I really regretted it. I had the jumbo prawns but they only gave me two. I was still hungry after the meal. This hotel is definitely not worth the price I paid and I wouldn’t recommend eating here.. There are so many better options in Unawatuna.

I visited on 6th March 2022 for dinner to celebrate my daughter's birthday. The place was very beautiful with a stunning view of Galle. The staff was very friendly with superb customer service. The food was excellent. Highly recommended.

Amazing hotel with splendid views! Never knew a place like this existed in the middle of the jungle that overlooks both the beach and the jungle! The service was amazing and so was the food! Must try the nasi goreng! Will definitely visit again! Thanks Levels team for the amazing hospitality!

Booked this venue for a one night stay. We booked a Deluxe room and surprisingly they offered an upgrade for us to their Suite room. Thanks a lot for that. Check-in process was quick and easy. The suit room was nice with all amenities, facing sea side and pool. Ordered some Ala-carte dishes and it was also very nice and well presented. The famous Galle jungle beach is about 10-15 minutes away from this property. Pool area is also quite nice. Staff is attentive. That's the goods. I would like to suggest some improvements as well. For the price tag, we felt that the food portions were not enough even though it is delicious. Please consider that. Also the privacy is a concern when it comes to suit rooms because the common balcony area continues up the rooms and a maintenance room is also located nearby. The beautiful view has no value if we have to put down the curtains/shades down every time a person walking near the room. Not pointing fingers but taking it out for improvements.

The view and location was spectacular, however everything else was underwhelming. We got half board, and the food wasnt great, the dinner, the beef was tough, the portions were too small. The breakfast, my eggs werent seasoned at all. The service was not great at all, the staff could be more responsive, we wanted coffee packets in the morning, and we tried the front desk in the morning, however no one responded, we understand that it was early, but in the previous hotels we've been they have all been up and responded tk our queries.

The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The food was delicious and we enjoyed every meal . Speaking of the rooms, they were comfortable, well-maintained. Best thing is its peaceful and quiet place. Overall we had a wonderful time and I highly recommend this to anyone looking for a memorable stay.

We had a booking on this hotel and it was 2.30pm when we arrived to the hotel for lunch. We signed the documents and direct went for lunch without asking room key. It was around 3pm when we came back from lunch and they said still the room is not ready yet and ask us to wait in the pool area. They we have waited one hour and asked for the room key. Still not ready yet. There were 2 more coupls and they also had the same issue. It was around 6pm when we get our room keys and almost best part of the trip is ruined due to their negligence. They didn't even inform this prior attending to the hotel. Room and the location was nice and later they sent a fruit bucket also to apologise for the delay. They had the same menu for lunch and dinner and the food portion is not sufficient and food variety is low. Breakfast is ok.

Lovely scenery at roomassala with levels Unawatuna. Quite a wonderful place to stay. Their service is very good, and the rooms are very clean and spacious. Rates are competitive when compared to star grade hotels. We had a giant breakfast at levels. Wow. Superb.

It's not at all a star property. It's basically a very overcharged small hotel (not even a boutique hotel) The hotel is known only for the view it has to offer. Sadly, in my opinion there are pretty good options available nearby. Caution: there is no one present at the reception or at the hotel at night! You are on your own. The only good thing is that the Chef knows how to cook good meals. Here are my ratings: Rooms: 2/5 - not as I imagined but, the quality of room was not up to the mark Food: 4/5 - not a much elaborated menu. Portion size is small. Service:Good Overall rating 2.5/5.

We are so greatful to the staff of Levels Unawatuna for the tremendous hospitality and all the services that you have done from the check in to check out. The location is so satisfying and very calm environment to be and to have a relaxing time. Most importantly, the food is excellent and super delicious. In addition to that, the Nasi guran that served was the best ever dishes that we have tasted so far. Highly recommended for everyone outside there.

Hospitable staff, good stay, nice views and breezy air at all times of the day.

My husband and I stayed at this resort in early 2022 and we had a goof experience. The resort is built on multiple levels, which provided a breathtaking view of the ocean from our balcony. The room was clean, spacious, and had all the amenities we needed for a comfortable stay. The pool was also a highlight of our stay, and we enjoyed spending time lounging by the water. The food at the resort was decent, and we were satisfied with the selection available. The service we received was also fine, and the staff was always helpful and friendly. The only downside to our stay was the limited space in the garden. This was a minor inconvenience for us, as we were mostly interested in spending time at the pool or exploring the area around the resort. However, if you are someone who enjoys spending time in a garden, this may be something to consider. Overall, we had a wonderful time at this resort and would recommend it to others looking for a comfortable and relaxing getaway with a stunning view of the ocean.

Normal place. Prices a little bit over. Sevice is lityle bit slow. But It is a average good place.

Stayed one nights in the hotel. One of the best places to relax. Rooms have the breathtaking view of the Roomasala, and on the other side is the beach. Would definitely visit again and I would highly recommend this place.♥️🥂

The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading

I visited this place for the second time as I loved the location. Rooms looked bit old and renovations need to be done. Water-damaged bathroom walls looked unpleasant. Cleanliness of rooms need to be maintained properly as the floor was covered with dust. Staff was very friendly. Sandani (as I remember) from reception and the room boy who served our breakfast should be appreciated. Our breakfast was delicious and we loved the food.

Levels is a hidden gem in Rumassala! The location is perfect—nestled at the top of the hill, just a short walk to Jungle Beach. The views are absolutely stunning, especially from the pool which overlooks both the lush forest and Galle harbour. But what really makes this place special is the staff. They’re super friendly and go out of their way to make your stay memorable. If you’re a nature and beach lover like me, this place is a must-visit. Highly recommend!

The service is very good and friendly. Obviously there's no parking so we had to park across a very narrow road which is not convenient. The food is good, waffles are presented nicely. But the coffee was very mediocre. The view at the rooftop of the hotel is actually quite nice and pretty soothing (depends on the climate)

We checked into this hotel and once we saw the room we checked straight back out and found another hotel. The hotel is very run down and is in bad need of renovation. It is away overpriced. The staff were very friendly and helpful.

Overall, the service and food was very good even if the situation with the crazy rain made most of the trip just boring! The room was so so, with the bathroom being the worst part of it and meals being the best!

Stayed two nights in the hotel. One of the best places to relax. Rooms have the breathtaking view of the Roomasala jungle, and on the other side is the beach. Rooms and bathrooms are spacious and elegant and foods are really good. The service and hospitality is great as well. Would definitely visit again and I would highly recommend this place. Keep it up Levels!!

Nice place.. Jungle Beach view is eye-catching. It's just a Little inside.. around 1 km inside from the main road.. tuk tuk do not accept on pick me.. they take high rates due to the location being inside

Amazing room and the host was incredible in accommodating us. Breakfast was really tasty. The views are beautiful too! The hotel staff went above and beyond, helping us to organise other parts of our trip too! Would highly recommend!

Great location and nice view from our suite also I like they have rooftop and pool area which we can enjoy evening drink with nice sun set.especially we enjoyed the view of the sunset. That was amazing experience in levels Unawatuna.We really loved the character of the hotel. The restaurant was fantastic and staff was friendly,helpful very hospitable and there for every need of mine. Thank you so much.

We stayed here with my husband for 6nights. Our room was very clean with nice smell. Amazing view. The staffs were very friendly and helpful. Whatever we needed they arranged for us. The food in the hotel was tasty sometimes just small portions. Breakfast was very good. Overall we had great time overe there. Highly recommended such a paradise!

Superb views at top of Rumassala peak at different levels, it lives up to it's name with a tranquility and a great vibe. Delicious meals with a good variety compliments the hospitality of the staff. One of the memorable places I've been so far..

It was a good stay. Rooms are quite spacious and the view is breathtaking. The hotel management made sure we were comfortable and provided us a good service.

We loved the customer service. And it was walking distance to the beach where we had a nice swim. The food was tasty and we enjoyed the peaceful environment with a beautiful view

Such a Beautiful place with Friendly Staff.Precious Sea View.Food was incredible.Very Good place for a Relaxation.

The room and facilities were superb. The suite had an excellent 180 degree view of the sea and it was breathtaking. The staff was friendly, helpful and well-mannered. The food was superb and really clean. The service was excellent even with the COVID-19 situation and the hotel was really safe and clean. It was a wonderful time and love to visit again.

Can overlook the see from this hotel. Located very close to Japanese Peace Pagoda. Staff was friendly and responsive. Rooms were spacious and cozy. Had all amenities needed. Rice and curry was not that good,needs improvement.nasigurang was delicious. Stay was good. Can be recommended.

This hotel has the most gorgeous view. Weather was bad when we stayed but the view was unbelievable. The pool is nice and the restaurant has tasty food.