2/5 Thisaru G. 5 months ago on Google
A
Great
Location
-
Really
bad
Service
This
is
one
of
the
greatest
locations
around
Hikkaduwa
area.
So
close
to
the
beach.
The
beach
is
one
of
the
best.
You’ll
find
many
sea
creatures
just
around
50m-100m
from
the
hotel.
Hermit
Crabs,
Eels,
Sharks,
Turtles,
Urchins,
etc.
You
can
go
for
a
snorkelling
session
at
just
a
walking
distance
from
the
place
-
don’t
miss
that
chance.
It’s
a
shame
they
this
place
has
such
a
bad
service.
Let
me
explain:
-
When
we
entered
the
hotel,
they
asked
to
fill
a
form,
and
they
gave
me
a
small
pencil,
which
was
literally
3cm
long.
Couldn’t
even
grip
it.
Well,
we
all
thought
it’s
just
a
joke
and
went
along.
-
Room
wasn’t
cleaned
properly.
It
wasn’t
dirty,
but
wasn’t
clean
either.
-
The
fan
wasn’t
working.
They
didn’t
even
check
whether
it’s
working
before
handing
it
to
us.
(We
got
a
non
A/C
room,
so
a
fan
is
a
must).
-
One
room
had
a
malfunctioning
door
lock,
which
seems
to
be
an
age
old
one.
They
didn’t
bother
but
said
*there’s
some
issue*
with
that
lock.
-
The
bedsheets
were
dirty.
They
didn’t
give
blankets.
So
we
checked
the
top
sheet,
under
it
there
were
sand,
dust,
some
spider
webs,
etc.
-
One
room
had
a
mosquito
net
that
smelled
bad.
They
haven’t
cleaned
it
for
ages.
Another
room
didn’t
have
a
mosquito
net
at
all.
-
No
soap,
toilet
papers,
toothbrushes,
or
toothpaste.
After
we
asked
for,
they
gave
a
small
bar
of
soap.
That’s
all.
-
One
morning,
we
found
that
we
are
out
of
tap
water.
When
notified,
the
caretaker
said
the
motor
was
broken
and
it’ll
take
some
time
to
get
the
water
back.
We
waited
for
sometime
and
decided
to
take
a
bath
at
sea
instead
of
waiting
there.
-
No
tea
making
facilities
(which
I
say
a
commodity
here).
They
didn’t
even
provide
drinking
water.
(The
tap
water
isn’t
in
drinkable).
-
When
we
asked
whether
we
can
get
some
tea,
the
caretaker
hesitated,
then
said
they
have
to
charge
extra
(which
is
kinda
okay),
but
even
after
the
charges,
we
had
to
go
to
the
kitchen
and
make
it
ourselves.
😂
(We
ended
up
having
a
coffee
from
a
cafe
outside).
-
We
asked
for
a
couple
of
plates,
to
which
caretaker
agreed.
But
around
10PM
we
went
to
get
the
plates,
but
no
one
was
there.
We
saw
some
lights
in
the
kitchen
was
on,
but
no
one
answered
even
after
we
knocked
the
door
multiple
times.
-
last
but
not
the
least,
they
don’t
have
a
card
payment
option.
When
we
went
to
settle
the
bill,
they
asked
us
to
go
to
a
nearby
ATM
and
bring
cash!
-
They
advertised
they
have
WiFi,
but
we
did
not
get
any
WiFi
information.
(We
had
our
options,
so
didn’t
ask;
they
should’ve
give
us
it
anyways).
All
in
all,
I
feel
really
sad
about
the
state
of
this
place.
Such
a
great
location
wasted.
If
they
can
hire
a
decent
staff
could
be
a
great
place
to
stay
at
Hikkaduwa.