I am so sick and tired of the laziness and the attitudes of the employees at this establishment! Why is this even allowed or acceptable? We are new to the island and where we come from, Taco Cabana has great food and excellent service. Not this location - they are always out of stock on something, they are LAZY and they have bad attitudes! It's people like us that allow them to have a job and to receive a paycheck! Where is management? We have gone there several times and have hoped for better service each time, we are always let down! It's stores like this that need to be closed down! Oh, and let's not forget, they will often close the drive thru because of the laziness, do not go here! Pick another spot that will actually give you good food, great service and who don't look like they are miserable and hate their jobs! They need a complete re-do and we will NEVER go there again! UGH!

If I could give no stars I would. I ordered from Taco Cabana (it was recommended as we are on vacation here in Galveston) and they forgot my 4 sauces and the extra ones I paid for. I opened up my smoked chicken fajita quesadilla, pulled it apart to eat a slice and there was literally hair poking out of it 🤢 Super disappointed, and still hungry 😒

The drive thru employee was extremely pleasant. Service was quick. However the food itself was very half done. The steak quesadillas had about 1 or 2 pieces of steak in them and my chicken taquitos were all shell and no chicken. For $20 I'd expect a bit more meat and not just tortilla and hard shells.

Y'all, no....just...no, just don't. Lots of signage about "hatch green chili month" starting on the front door, along the counter, & on the menu itself. As a fan, heck yeah, I'll have 2 large green hatch chili tacos please! The other option was an order of 3 street tacos. As I'm ordering I'm asked the difference??? Told the cashier 2 of the large tacos, not 3 street tacos, she understood, my fiance ordered the same, so 4 large tacos, all good! As we're waiting on our tacos we hear cooks asking the same thing as the cashier, which tacos. I hear the cashier explain to the cooks as I did to her & all seemed good. We get our tray to the table & oh boy...see pic. Tortillas were from the fridge, no meat, & a half slice of lime IN THE TACO, like rine & all! Haven't been to a TC in years & I remember a salsa bar being a great thing to have. This location had the bar but it was completely empty. Maybe they've done a way with it, not sure. Some of the fountain drinks were out of syrup so just spewed out carbonated water. Seating area was cleaner than other restaurants I've visited lol. Overall, I think company management needs to provide more training to local staff. Clearly they didn't know about the promotion of hatch green chili items that were advertised nor did they know how to make said items. Customer service overall was good, just confusion about a company promotion.

Picked up fajita chicken bowl and peach margarita to go. The drink was good, and the bowl was good and the portion was generous but kind of missing a kick compared to other restaurants. The service was friendly and quick.

Haven't been to a Taco Cabana in a couple of years. The street tacos my wife likes and the brisket were no longer available as well as the self serve salsa bar. The prices went up quite a bit since we last were there so we cancelled our order and went to a real Tex-Mex restaurant and spent just a few dollars more and more food and better food for our money. Very disappointing.

My wife and daughter went in late tonight to get some food. Despite my wife not knowing what she wanted to get, Chelsey and Niesha were extremely patient and incredibly helpful. Their service was outstanding and made my wife and daughter’s visit absolutely exquisite. Thanks girls!

I got the mangorida Margarita and it’s super yummy! Margaritas are only $3.50!

I have been there for lunch 4 times in the last 3 months.The staff is friendly and welcoming.The food is good and worth my five stars.The cleanliness of the restaurant was excellent.

Service was terrible. The lady who took our order made us feel like we were inconveniencing them just by being there. The food was practically hurled at us through the drive-through window, without any words or eye contact, almost like they wanted to make sure we couldn't ask for hot sauce. This is the worst employee service I've experienced in a long time. Makes me wonder how much care they put into food hygiene and cleanliness.

Why do they have to be so rude? Sunday at noon, not too busy, ordering most expensive family Meal, and they act like our order is an inconvenience. Treating my employees to a meal today. Glad I did not send one of them to order it. Food is always good, but employees are always so miserable. Such a shame. Even management. Maybe time for a management change in this location. Cashier especially rude.

We used to love Taco Cabana. It's ghetto now (as of 2023). There is one nice hard working woman who tries, apologizes, but seems to be pulled 99.9% of the time in different directions to try fix things. The manager there is worthless as she tries to get help. If your order is missing and have to address it, You will find either drunk, high, or head-phone wearing individuals with a ghetto-chip on their shoulder (at best) or physically jamming to tunes blocking you out completely. When they feel like it, they close early, whether you ordered in advance or not. However, a little tip... They leave the back door open while they drink and smoke weed. The manager is a waste of space. Smacked out of its mind most days. Taco ghetto, seriously. How do you take what was once a great place to take a family out and turn it into this? It can only be that it reflects the personality of who and what the owner and managers really are. Do yourselves a favor and go ANYWHERE else. You will be grateful you did!

While on vacation we were so happy to find a Taco Cabana since the ones where we live have all gone out of business. But this one was a huge disappointment. They messed up our order, forgot several food items, and it took forever. Some of the items we ordered didn't even get rung up, so we had to place a second order. The food wasn't good. The salsa bar isn't open. And the guy at the register didn't seem to know what he was doing. Wish we had gone somewhere else.

It was 9:30pm on 6-4-23 Sunday and sign reads 10pm to close. They shut the doors and the employee inside signals us that they were closed. We were on foot. Car we’re going through the drive thru. We were thinking we would enjoy a dinner but it did not happen.

We came into this location excited to get our usual meals while being on vacation, when we walked in, there were only 2 other guests in the building that were either already eating or just waiting for their food so it wasn’t busy at all. We weren’t greeted or acknowledged at all, we stood in line/at the register for roughly 10 minutes before someone finally came over (and seemed very annoyed with having to take our order). After we placed our order we chose a table outside to enjoy the morning breeze and we had our table number sitting on the table as in our experiences in the past, they bring you your food when it’s done. That didn’t happen here. We had another customer have to come outside and tell us our food was done. Last thing, was that there was no salsa bar available and they said they were out of all the salsas which I found hard to believe but I know things happen so that wasn’t a huge deal to us. Overall, I would choose a different location if you’d like actual customer service.

We went for a later night dinner and were able to sit at the patio under lights. We waited about ten minutes for our order. Service was neither friendly nor unfriendly. Food was good, but not great--although the pico was great. A little disappointed there was nothing to add a little picante.

We were looking for something cheap and fun that we don't have in Ohio, at least not where I live. The prices are great and the food is good. I imagined to keep prices low the quantities are a little small but honestly for the price it's a really good deal. I'd like to give it a five but they forgot one of my extra guacamoles.

We drove 14 hours to Galveston and were looking for tacos for dinner once we got in. We went to Taco Cabana first because of reviews and menu options. When we walked in we were greeted with a very snippy and short attitude telling us what they were out of (which is fine) then informing us that there were four people working so it would be 20 minutes plus wait time. Not sure how it would have taken that long with four people and NO OTHER CUSTOMERS in sight. Given the employee's attitude we wouldn't have trusted them with our food even if we had ordered. Very rude. Very unwelcoming. We walked out and went to a taco truck that served us within ten minutes and only one cook. Even though we aren't from here, we have a lot of friends and family who travel and would not recommend this place to anyone. I can get better service in St. Louis and since we opt to go out of state to avoid the horrible service there, that's saying something.

I was super excited that I could eat at this rest since I'm vegan. The food was delicious and the staff was great. I've since been back two more times and will return. Thank you so much for the hot and fresh food and great service! Keep up the great work!

Food was great and relatively quick to get to me(wasn't as busy when I went). The employees seemed pretty polite. The only complaints I would have is no salsa bar at this location and the ac was broken, which is a bummer since I went inside to beat the heat. Oh and the margarita I ordered was great, would recommend.

Catered a dinner for 50 people. The manager Jeremiah made it an easy experience. He is friendly and very helpful. The food was ready on time, hot and very good. There was plenty fog 50 hungry people. Price was reasonable.

Reviews pretty much say it accurately. Our tacos were swimming in grease. No sauce to put on your food .worker pretty much slammed our order on the table. Very pricey for what you are getting .tried it because we were here on vaca and wanted something different. Do not recommend!!!

The food was somewhat acceptable. The lady who took our drive through order was rude, impatient, got our order wrong,, barely able to understand the items we ordered, and made us wait about 10 minutes after she took the previous order. The order was incomplete, missing three items. I appreciate that they serve Beyond Meat Burger Tacos but $4.99 for a tiny taco?!? Probably won’t eat here again.

Ordered some tacos and chips and guacamole. They came to the window with some queso and told me they were out of guacamole. I told him I appreciate it but we are vegan so I can’t eat the queso. The guy just stood there staring at me. I told him , listen I don’t need queso if you don’t have guacamole please just give me a refund. At which point he walked off ssying “whatever that’s fine” and then the manager came up and said they do have guacamole and he apologized. He said he was going to give me the large guacamole which is funny because that’s what I paid for.

This place has the best employees I have ever had the pleasure to meet! Everyone is so pleasant and helpful! I’m telling y’all. I go out to eat often and I compare the level of service here that I receive from popular, high end cantinas. Terry was very helpful at the restaurant and took care of my special requests perfectly! Not only is their service top notch, I am highly impressed at the quality of food! This is the Beyond Beef taco and let me tell you, I ordered even more to go after my dine in! I will definitely come back each time I visit the island which is almost every other weekend!