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Frequently mentioned in reviews: room (22) nice (17) clean (15) stay (14) beach (14) hotel (12) walk (10) great (9) pool (9) Roof (9)
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  • 5/5 Lisa S. 2 years ago on Google
    We are a family of 3 and brought our fur baby. Room 317. The place is very clean, great lighting inside and out in the parking lot. The hotel has many cameras. WiFi is excellent. Centrally located. Hair dryer didn't work but the office had a replacement on hand and resolved the issue quickly. The place has an elevator and a huge plus it worked the entire time. Office staff is friendly. The housekeeping came everyday and dumped trash and mopped. Replaced dirty towels. Nothing we owned was moved and we had a jar with change and it was never disturbed. The place does have a very clean no heated pool. The pool guys came on Monday evening on our stay. Very clean and cared for pool. It looked inviting but 50 degrees isn't swimming weather. Zero pet fee and very pet friendly. Ocean view, yes! Not big open view no but it does have an ocean view. Walking distance to the seawall. Maybe a two (2) minute walk. Overall great value for the money. Way nicer than some and others costs more for a dump! The listing is described accurately. Absolutely no complaints about our room. Well done Red Roof and a very happy family stay. We can't wait to come back!
    3 people found this review helpful 👍

  • 5/5 Stephanie A. 1 year ago on Google
    Stayed here for one night and it was great! When we checked in they upgraded up to a “beach front” room which was really nice! When we got to the room it smelled amazing and so clean! Beds and pillows are comfy as well. This place is less than 5 minutes from the beach and so close to many restaurants. I know where I’m staying the next time I’m in town!
    2 people found this review helpful 👍

  • 4/5 Stephanie M. 1 year ago on Google
    The staff was super nice and loved our room. But we were in this fire this morning, on 4/21/23 and we had to evacuate. What is ownership doing about items that we had to leave in our room? Not from the Galveston area.
    1 person found this review helpful 👍

  • 1/5 Jeff H. 9 months ago on Google
    I travel 3-4 times a month for work. Stayed in many hotel chains Never again at a Red Roof Inn! what a joke of a hotel. Don’t count on any resemblance of customer service or help from guest relations.

  • 5/5 Krystallin B. 2 years ago on Google
    Lovely stay here! I appreciate that they are actually pet friendly, not charging ridiculous fees for your dog. The girl who checked me in was very pleasant and the room was spotless! It looks like all the rooms were upgraded recently and you get the nice basic amenities like a mini fridge and microwave. There were staff constantly at work cleaning and keeping the property up and it shows. I would stay here again in a heart beat.

  • 1/5 Skyler A. 5 months ago on Google
    Not a good hotel. Fire alarm was missing (see photo) and there was a hole in the ceiling. When spoken to about it, the front desk essentially said “deal with it”. Good location but I’d recommend anywhere else if possible. Hotel was also dirty.

  • 1/5 Kylie J. 1 year ago on Google
    First of all, this is not a beachfront hotel. There is no room on the property with a beach view, even in the photos online none of the rooms show an ocean view. This is very clearly a false advertisement. We paid extra for a room with an ocean view, and the manager, Victor, then argued with me saying we didn't purchase the more expensive room. Second, I was told I could not make a new reservation through a third-party booking site after my previous arrangements were expired. I pulled up Red Roof inn and found a lower price and I was told by the manager, Victor, that not only would I not be getting the room for the price listed, but that he was going to ignore Red Roof policy completely. According to policy, Red Roof will compensate one night if you find a better rate online. That's the Red Roof Reidypromise. Victor told me even if I was to fill out the waiver 24 hours in advance and do the paperwork he would still cancel my room. He seemed angry that I found a better rate. We wanted to stay an extra night and Victor told me we could not book through a third-party booking site for a rate of $109 because we already got two nights with the "cheaper" rate. He quoted me $150 for the same room. Mind you, our first two nights were not cheaper, they were elevated prices. Victor explained to me that even if Red Roof calls him about anything to do with this matter he would hang up. I am very upset with how unprofessional he was. We will never book with Red Roof again. This halted our vacation, as we had to abruptly pack our things up and move to a new hotel on the complete other side of the island. I I was told someone would reach out within 24 hours and the only one to reach out was Victor apologizing for berating my family and ruining our vacation. I have worked in guest services for a lot of years and I can honestly tell you this manager is not a good representation of your company and brand name.

  • 4/5 Desi L. 1 year ago on Google
    My fiancé and I decided to randomly go to the beach, googled good hotels at a decent rate & got a room here. We got there in the middle of the night & got lucky with a premium room. It was everything we needed it to be, a safe/quiet place with a comfy bed, nice tub, good tv and a fridge for my drinks. It’s right next to a delicious seafood spot & across the street is the beach so you can walk around, enjoy the town but not have to do much driving. I had a wonderful stay & will return here again. Only issue was the room didn’t have complimentary lotion, I didn’t ask the front desk or I’m sure I could’ve gotten some it’d just be nice to have some already there after a long day at the beach.

  • 5/5 Kevin M. 1 year ago on Google
    We stayed here for 2 nights prior to departing on our cruise ship. The rooms here were very clean and the staff members were very friendly. It was nice being close to the beach/ocean and the pool at the property was clean and well maintained. I'd definitely stay here again.

  • 2/5 Dan F. 1 year ago on Google
    You get what you pay for. When we arrived we could not access our room because the locking mechanism had failed and the door remained locked. It took about 25 minutes for them to get somebody to fix the door and let us in. This is a bare-bones room. Although it did have a mini-fridge & mini-microwave. The bathroom door is not level & the toilet took a bit to flush. It is a short five-minute walk to the beach. Overall comfortable, but do not expect much.

  • 5/5 Julie G. 1 year ago on Google
    Very nice place to stay. The people were very friendly. It was so nice and clean! The pool was great. It's not very deep though but it was good for us. The deepest is 5ft in the middle. Very short walk to the beach. Restaurants close by.

  • 5/5 Laura G. 1 year ago on Google
    My husband made reservations for the hotel. After looking at some of the reviews I was hesitant. Once we got there, I was suprised how nice and clean the room was. The pool was amazing. I would definitely would recommend this hotel. Never judge a book by its cover. Because if I would of went by what other people said. I would of missed out on a great stay. Thank You.

  • 5/5 Dustin F. 1 year ago on Google
    The desk manager was very nice and welcoming. They also accept cash for payment and only put a card on file which i can appreciate. The room we had was very clean and kept along with a very well lit parking lot. This place definitely exceeded my expectations for the price. I would definitely recommend this hotel to anyone.

  • 5/5 Kimberly S. 2 years ago on Google
    Everything about this place was absolutely amazing! Close walk to the beach, the rooms are clean and nice. All of the staff was very friendly. We got in late, and Tatiana (not sure how to spell her name) was very welcoming and probably one of the sweetest people ever. Even when we checked out and the guy at the desk was very nice too. We will most definitely be back and probably won't ever stay anywhere else. The price is also a big plus too, as well as no charge for our son having his service dog.

  • 5/5 Carrie Y. 1 year ago on Google
    Nicely remodeled motel. Very bright parking lot at night, with cameras all around. I felt safe in my room, and everyone was very friendly. The have a nice pool, although there is no shade. The rooms are clean and decently sized. Beds are comfy, etc. Great place to stay if you are on a budget.

  • 5/5 Elizabeth F. 1 year ago on Google
    Very clean, spacious newly remodeled rooms. Comfortable bed with plenty of pillows. The A/C worked very well. Each floor has it's own ice maker which is great so you don't have to hike up and down every time you need ice, and there are even washing machines and dryers available. The walkways and stairwells were plenty wide and well lit. This was a great place to stay at bargain prices.

  • 4/5 Othman 1 year ago on Google
    Clean room and quick check in. It smelled a little muddy but it's normal for a beach hotel. The AC was blasting and satisfying. The location is only 2-3 minutes walk from the beach. The pool is 3-5 feet deep and was clean but is not open 24 hours. They need to run the pump the entire time to keep the water flowing and sanitizing though. There is no breakfast at this location. Will come back.

  • 3/5 Lauren W. 1 year ago on Google
    I really liked how we could bring our cat with us and we were close to a lot of food places. The area was quiet and the parking lot is lit up at night. Very nice for feeling your car is secure. The down side to being here... the sheets were still very damp when put on the bed. We called the front asking for new sheets, we were told to find the housekeepers and ask for new sheets. Why do I need to change the sheets? Why do I need to find a housekeeper? The ladies didn't have any spare sheets. So we took them off of the bed and slept with the comforters. We shouldn't have had wet sheets to being with. I also called asking for clean towels, again, we were told to find and ask the housekeepers. The faucet in the tub was not working correctly, you got half the water pressure when you pulled the tab half was still coming out the bottom and half came out the shower head. Yes the price was good for being here with our cat. But honestly, I'll be going elsewhere next time.

  • 3/5 eliz b. 1 year ago on Google
    I expected the location to be across the street as said but it's 2 blocks back. The hotel is OK. I don't like the pillows; the shower was finicky; the ac is a little loud; and we paid for an upgrade with snacks and got none. That being said...the pool is really nice. The hotel is nice and quiet, and although farther back it is a good location. It's very close to the pier and many restaurants (quite a few in walking distance.) I would stay here again.

  • 4/5 Adrian B. 1 year ago on Google
    My family & I enjoyed the Red Roof Plus Inn in Galveston, TX. The rooms were very clean, which is always my main concern with any/all motels & hotels. The service was your regular, run-of-the-mill cleaning service. However, we did have a bit of an issue regarding the fact that it is advertised as "beach front", but it is technically located behind a couple of buildings. So, to be more specific; when looking out of our rooms window we could only see a small portion of the ocean. So, I didn't appreciate that slight piece of what I'd call false advertisement. At the same time the price we paid for the 2 nights we stayed was great, so it kind of evened it out. The only other bothersome thing, was the lack of parking space. We had to park across the road in 1 of the actual beach front building's parking lot & walk a pretty good ways to our room. This was not an easy feat. We were on vacation w 3 kids & so we had A LOT of things to load/unload from our vehicle all which we had to walk across the road to do. But, as far as the actual motel/motel rooms... it's nice!

  • 5/5 Jennifer S. 1 year ago on Google
    The Hotel it's self I give 5 stars. Clean and we got a pretty view of the ocean. The people staying there I give a 1 Star. I was raised to be respectful and not yell down the hall or walk like you have 500 lb weights on all the way up to 5AM. I would stay here again because it was in a great location to walk to most places we wanted to go. Overall the Hotel was a 5. Thank you!


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