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Frequently mentioned in reviews: stay (18) staff (18) friendly (15) service (13) good (12) clean (11) rooms (11) view (10) hotel (10) pool (9)
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  • 5/5 Ravisha A. 2 years ago on Google
    Loved the stay. It was enjoyable and pleasant due to the best climatic conditions as it was not too cold and not too hot.freindly staff ! Food was great too. The bedrooms are standard and well maintained. Has a breathtaking view of the mountains and real infinity pool. This hotel is up there in one of the best hotels I have ever stayed in town .worth the price.highly recommended !
    3 people found this review helpful πŸ‘

  • 4/5 Asanka S. 6 months ago on Google β€’ 93 reviews
    A decent hotel situated near Pussellawa with scenic views towards the hills. Regularly visits for Breakfast, Lunch or Tea and the service has been really good. Food is of really good quality and the service is really satisfying. Even though it is a bit too expensive, the quality and quantity justifies the price. Highly recommended as a place to have Breakfast, Lunch, Dinner or Tea on your way to or from Nuwara Eliya if you're ok with spending a bit more for good quality food.
    1 person found this review helpful πŸ‘

  • 3/5 lakshitha p. 11 months ago on Google β€’ 17 reviews
    I recently had the pleasure of staying at the Riverbank Resort and overall, it was a pleasant experience. The staff were friendly and provided excellent service throughout my stay, which made me feel welcomed and comfortable. The resort itself is surrounded by nature, which gives it a beautiful and peaceful ambiance. It was also kept very clean and tidy, which made my stay even more enjoyable. The parking facilities were convenient, and it was easy to find a spot close to my room. In terms of the food, while it was of a medium level, it was still enjoyable and there were plenty of options to choose from. However, I did feel that some of the dishes lacked a bit of flavor and variety. The location of the resort was a bit further from Ambuluwawa than I had anticipated, about 13 km away, but this did not bother me as I was looking for a more peaceful getaway. Overall, I would recommend the Riverbank Resort for anyone looking for a comfortable, relaxing stay in nature with friendly service and staff.
    2 people found this review helpful πŸ‘

  • 5/5 Navaka N. 1 year ago on Google
    A great place with exceptional hospitality. The restaurant serves good food with generous portion sizes. The location is lovely and the hotel is by the road.
    2 people found this review helpful πŸ‘

  • 5/5 Minul L. 4 months ago on Google β€’ 14 reviews
    I recently had the pleasure of staying at this hotel, and I must say the service exceeded my expectations. The staff's commitment to providing excellent service was evident from the moment I checked in until the end of my stay. They were not only professional but also incredibly friendly, making me feel welcomed and valued. The overall experience at the hotel was nothing short of exceptional. The rooms were well-maintained, and the amenities provided were top-notch. The attention to detail in ensuring a comfortable and enjoyable stay did not go unnoticed. From prompt room service to helpful concierge assistance, every aspect of the service was commendable. The hotel's strategic location and well-appointed facilities added to the overall appeal. It truly stands out as one of the best accommodations I've experienced. Whether you're traveling for business or leisure, this hotel offers a perfect blend of luxury and warmth. I highly recommend it for anyone seeking a memorable and delightful stay. Kudos to the entire team for making my visit outstanding!
    1 person found this review helpful πŸ‘

  • 5/5 Galwin D. 11 months ago on Google β€’ 7 reviews
    WOW! This place looks amazing from the outside and inside both. We first stopped for lunch but after checking out the view from the restaurant we decided to stay. Their rooms are super spacious and fully equipped!! For lunch we had seafood fried rice and jumbo prawns, both tasted amazing! For dinner we had the cheeseburger and lime soda and I did not regret it one bit. Downstairs you get a bar/pub kinda area close to the infinity pool also with a breathtaking view. Most importantly what made us stay the night was their service. They were incredibly kind and attentive to us and also gave us a very good rate. I would highly recommend this resort for a pleasant stay.
    1 person found this review helpful πŸ‘

  • 5/5 sam p. 11 months ago on Google β€’ 6 reviews
    We felt most welcome and had a wonderful stay at Riverbank Resort. The place was very clean and quiet. The room had a great view thanks to its huge window front. However, the BEST PART were the PEOPLE. The manager as well as the employees were all very kind, attentive and determined to grant you any wish. They helped us arrange any tour and transport and always tried to get us the best (fair!) prices. 100% RECOMMEND TO VISIT THIS HOTEL (especially at the start of your trip because they can help you plan any future travel plans in Sri Lanka).
    1 person found this review helpful πŸ‘

  • 5/5 Muzna I. 2 years ago on Google
    Perfect place for a family trip. Very clean and spacious rooms with the necessary amenities. Excellent hospitality. And most importantly, delicious food. Since we had a group of 25 people, they had arranged a buffet for all 3 meals and they cater the menu according to your needs as well. The manager, Mr Naleem, was very helpful and attended to all our needs. Child friendly place too!! If you are looking for a place for a family trip, then this is a superb choice. Good value for money!!
    1 person found this review helpful πŸ‘

  • 5/5 Saumya D. 2 years ago on Google
    Nice place. Beautiful view. Very good and kind staff. Delicious food. Recommended.
    1 person found this review helpful πŸ‘

  • 5/5 Sachintha S. 2 years ago on Google
    Very clean and decent place to dine in. Reasonable prices. Clean washrooms. Good food. Friendly Staff. Highly recommended.
    1 person found this review helpful πŸ‘

  • 5/5 Farhan I. 2 years ago on Google
    One of the best resorts that we have stayed after Mahaweli reach and Mosvold Villa. This was very clean and neat. Rooms are very comfortable and well maintained. The staffs they are very helpful. They got all the good views. The food is Good but they should improve on flavour side. The buffet items very for the cost. Other than that they got everything.
    1 person found this review helpful πŸ‘

  • 5/5 Chamindu A. 2 years ago on Google
    Very nice place. Calm and serene environment with scenic views. Good food, courteous staff and reasonable prices.
    1 person found this review helpful πŸ‘

  • 5/5 Suus Van B. 2 years ago on Google
    The place is new and because it was not having many reviews yet, we were not sure if to go there or not. Still we decided to go and it was the best choice! Kind employees, good location, good food great views from the rooms and restaurant.
    1 person found this review helpful πŸ‘

  • 5/5 Sahan H. 1 year ago on Google
    Superb place.... nice scenery. Very friendly staff. Good food. Very hygenic room and spacious.

  • 5/5 Lasitha De S. 1 year ago on Google
    Excellent customer service, friendly and flexible staff, clean rooms. Food was delicious.We had a great stay at Riverbank Resort.

  • 5/5 B. Kanishka G. 1 year ago on Google
    Booked a special night out at riverbank resort for my parent's anniversary and was blown away by the effort the staff put into making sure ever little detail is perfect for their night. Made the booking from overseas and Gopi was an exceptional host, promptly responding and attending to my requests. Parents had a wonderful time and were well looked after. I would highly recommend.

  • 5/5 Srinath S. 1 year ago on Google
    It's a nice beautiful place to stay. Rooms are very clean & comfortable. Swimming pool, wifi, food all are good with friendly staff, nothing to complain.

  • 5/5 Samuel C. 1 year ago on Google
    This is an unexpectedly wonderful accommodation that we found on the way to Kandy. Decent location, views, food beyond expectations, really friendly staff including Jothi, plus modern accommodations are organized and swimming in the pool is top notch. I stay here every time I come to Kandy almost once a month, but it's a place I really want to come back to.

  • 5/5 Pramoda S. 1 year ago on Google
    Prices of the food is reasonable and the place was very clean and the staff is friendly.again the food quality and the tase is at it's top level.I will definitely come back again❀️

  • 5/5 Vidyakanth K. 1 year ago on Google
    Lovely place to have a peaceful time out from the rush life.. 30 km from kandy. Nice view.. clean rooms.. caring staff.. ok food.. small pool as well..

  • 5/5 sathu s. 1 year ago on Google
    One of the best in sri lanka, prices are reasonable and food was so delicious can’t leave this review without mentioning the view😍 loved it, Staffs also very friendly and they speak 3 languages as well(Sinhala,Tamil,English) manager nalin is also very kind will visit again❀️

  • 5/5 Nilesh R. 1 year ago on Google
    This is fantastic location and facility Absolutely nothing to nag about… Very friendly and attentive staff, food was excellent and rooms are outstanding, and it got wonderful infinity fool. I think owner has inculcated excellent friendly atmosphere there Totally worth for your money, very convenient location along main Gampola Nuwareliya road. Stayed with family enjoyed every bit of it. Total paisa vasool Highly recommended 5/5

  • 5/5 Achintha R. 1 year ago on Google
    Good place to visit. New hotel and comfortable rooms. We have enjoyed very well. Owner Mr. Sanjeewan and his staff treat us as their family members.

  • 5/5 rui v. 1 year ago on Google
    Amazing place in Gampola! We stayed just one night because we we’re in a hurry. Perfect place for those who want to visit Ambuluwawa tower. The views are AMAZING and the infinite swimming pool Γ¨ just mind blowing. Perfect stay!

  • 5/5 Jameela R. 1 year ago on Google
    Amazing place for a family vacation. The rooms were spacious, clean and comfortable. The manager and staff were warm, friendly and accommodating. There was a good variety in terms of food and all of it was delicious. Lastly, the view all around is simply fabulous.

  • 4/5 Mura A. 2 years ago on Google
    Excellent Resort. Nicely maintaining. Experienced chef. Tasty food. Buffet may less options but all are well prepared. Set menu they will provide limited options. Better to have rooms only and have lunch buffet and have other meals outside or ala cart. Specially need to tell about Swimming pool. Average size pool. 4 feet only. Both sides having kids pools. Well maintained. Nice mountain view from pool. Can taking nice photos

  • 5/5 Samudrika G. 4 months ago on Google β€’ 1 review
    Exceptional service from start to the end. Team members are very friendly. Our entire group enjoyed a lot. Pool area is perfect for gatherings. Tasty meals and good variety throughout our stay.
    1 person found this review helpful πŸ‘

  • 5/5 Ciciliya P. 6 months ago on Google β€’ 2 reviews
    We stayed at this hotel few days back . Such a lovely place to spend and relax. Very clean rooms and the cabana we stayed is just beautiful facing the mountains. Their staff is very professional and very helpful l. I would like to thank mr Kamilas who went extra mile and got the food ready for our baby as a beautiful gesture. Mahesh , Kasun and Roy also made us comfortable and helped us through out our stay. Highly recommended and no regrets at all for all the money we spent . Food service room everything is superb. Try this place if u want to enjoy the nature.
    1 person found this review helpful πŸ‘

  • 5/5 Visaka K. 9 months ago on Google β€’ 2 reviews
    We recently had the pleasure of staying at the exquisite Riverbank Resort at Gampola, and I must say, it exceeded all our expectations. From the moment we stepped foot into the hotel until the day of our departure, we were treated with impeccable service and surrounded by an ambiance of luxury. Upon arrival, we were greeted by the warm and friendly staff who made us feel instantly welcomed. The check-in process was swift, and we were escorted to my room, which was a sight to behold. The staff members were exceptional, their professionalism, attentiveness, and genuine warmth made us feel like a valued guests throughout our stay. They were always ready to assist with any request, ensuring that every aspect of our visit was flawlessly executed. The location of the hotel was another aspect that impressed us. Nestled in a area near by tea factory surrounded with a mountain range where you can view the Ambuluwawa tower nearby, the Riverbank Resort offered a peaceful and serene atmosphere, away from the hustle and bustle of the city. We had a chance to visit the Tea factory and a manager from the tea factory explained the tea production. Yet, it was conveniently located near popular attractions and easily accessible transportation options. I highly recommend Riverbank Resort to anyone looking for a memorable and luxurious retreat.
    1 person found this review helpful πŸ‘


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