This is what you pay for when you ask for no whip cream. I literally was expecting a full cup And they even measured my cup and said that portion was right.

Very poor service staff, she didn't give me and didn't ask me about ketchup and other sauces

Very bad customer service, I had a coupon buy 1 famous star get 1 famous star for just $1.00, and they ask me for the coupon, I gave it to them, but they charge me at regular price for 2 famous star. It’s that make sense people???

They dont even deserve a one star. RACIST AND VERY RUDE. WORST CARLS JR EXPERIENCE IVE EVER EXPERIENCED. NEVER HAD AN ISSUE UNTIL NOW. I JUST SPENT MONEY ON FOOD THAT I DIDN'T EVEN EAT. HOPEFULLY KARMA COMES BACK TO THE RACIST SO CALLED MANAGER

I had a wonderful time here ,the service was EXCELLENT. Especially this young lady I think named Belinda was very helpful .I’ll be back later for my blue powered

We had the best experience ever at this Carl's jr all due to Andrea, she was so patient with us and very professional. It was definitely a great experience here. Her customer service was on point. Good job Andrea!

Walked in, very clean. Staff was welcoming and nice. Fast service and the food was good

The food was fresh. The store was super clean. The best customer service 👌

Bad .waited 30 minutes for a chicken sandwich , 2 people working . Rude employees.worst Carl’s Jr I’ve been too , had to ask for lid straws napkins and ketchup

The place was clean, staff took my order quick while acknowledging i’m there. then food took a while but still it was good. my local go to carls

The chicken tenders were terrible overcooked and not much meat burgers were poorly made and I wasn't to happy about the service

Please stop with the stale bread, this franchise is notorious for this. You buy different burgers and boom bread is old just like dust 😭

Carl's Jr. shrunk their $9 Angus Burger down to the size of a dollar menu burger. Also, customer service was rude. Never will I eat here again. Rip off.

Great customer service, clean environment friendly staff. Would recommend to come and eat with your family!!

Simple steak and egg burrito X2 for my wife and I. A little small but it did the job

Ordered the Sante fe chicken sandwiches, which were good. Also the fried zucchini which were soggy and jalapeno poppers which were alright. Service was good.

Everytime I come to California, my first stop is Carl's. This was my first visit to this location but it won't be my last. Delicious food and great service!

The girl doesn't want it to take my coupon, she was so rude, her name is Emilia, I never come back again to this place.

Excellent customer service, I always ask for a loaded burrito in a bowl and they do it with no hesitation. This is my fast breakfast place.

I ordered a Big Carl combo, and was very disappointed in the quality of the food. The patties were burnt around the edges, barely any dressing, and 1 small leaf of old, soggy lettuce. The criss cut fries were good, which got the one star. Should have gone to McDonald's

Employees were nice food... hashrounds were cold and the biscuit was hard. The egg looked fresh

Very rude stuff she don’t want work here. And restroom was locked.

I didn't want to post anything negative ever I rather just not post it all but I feel this needs to be said My experience at this Carl's Jr was really bad I went through the drive-thru ordered a combo mill and two patties for my dog The girl as she came to give me a bag was acting like I was contagious or something and basically through it at me so I'll let it go I drove away got to where I was going opened up the bag and found only two dog patties in there My combo mill wasn't there so I basically paid $18 and some change for a large soda and two patties when I went back that 10 minutes later the girl said she gave me two bags and the manager there said she wasn't going to refund any of my food so after arguing with them the guy says oh look at the camera and if you're two bags weren't delivered to you I will give you a refund the next day I called and talk to the real manager and she said they don't do that they don't give a refund I can come in and get my food now I want hungry that whole night cuz it was late at night and there was nothing else open I just recommend not using this Carl's jr bypass it don't go don't do it you might run into that same situation I did in $18 meal for your dog and a soda for you

You ask for fries cooked well and they never listen. Also many times you ask for items special and they don't do it. It's very frustrating for the price you pay.

Only two people are working. The cashier is handling food without gloves and going between that and being cashier without washing her hands. Their self serve drinks are shut off and the lady has an attitude when you ask for a refill and takes forever to do it. This place sucks.