Keith was an amazing assistant manager, definitely the guy to go too. He helped me with a lot of patience to pick my amazing set of wedding rings the whole way through and made sure I understood every step to the process. What I loved most is that he wanted to make sure I was happy with what I got and not focused on selling the product. Definitely a lot of heart and completely happy with my experience!

Great service! We left another place that was across the street where no one waited on us. They cleaned, inventoried, and others, but we were in our Saturday hang out clothes! The lady who helped us at Zale's was knowledgeable, helpful, and made us feel like getting our mom's gift was her only priority!

My husband and I took jewelry in for repair and I was very impressed with Keith’s hospitality!! He was very helpful showing pieces. He even looked online for a pieces I was looking for that was not in the store. I’ve been shopping at Zales for years and never left a review until I encountered Keith. Go see Keith!! Southern hospitality at its finest.

Jess and Keith are AMAZING!! Helped us with our purchase and went to lengths to make sure we got the ring my wife wanted! HIGHLY recommend coming to see them for your next Diamond purchase!

I’ve shopped at the Firewheel Zales for years. Recently Carol & Jessica have been so helpful with my purchases & repairs. Zales has been a go to for jewelry in my family now for generations, from my grandmother to my nieces, and will continue to be so.

Carol Oathout again has exemplified outstanding customer from the time I walked in the store, in fact Carol has assisted me with thousands of dollars in jewelry purchases over several years simply due to her excellent customer service skills, I look forward to my next visit.. Thank you Carol...! Art Munoz---

Evelyn, was a great sales person to have. She was very genuine, patient, and helpful. She was very knowledgeable, when came down to helping us find what we were looking for. All the staff working there, were very helpful and nice.

Very attentive, helpful, and patient with us as we picked out a beautiful piece for our brother. The ladies made our shopping experience pleasurable. We will definitely be back for more in the future!