Gateway Place image

Gateway Place

Apartment complex Apartment building Apartment rental agency

😠 Qualifications to get an apartment here is outrageous!!! I have never heard anything like it before. I was excited about possibly living here, but I was told upfront that we didn’t qualify. I was told that myself alone would have to make 3 times the rent or myself and one other adult would have to m... People often mention apartment, rent, Helen, apartments, love, living,


Address

782 Gatewood Rd, Garland, TX 75043

Website

www.gatewayplaceapartmenthomes.com

Contact

(469) 949-5463

Rating on Google Maps

3.70 (112 reviews)

Open on Google Maps

Working Hours

  • Monday: 8:30 AM to 5:30 PM
  • Tuesday: 8:30 AM to 5:30 PM
  • Wednesday: 8:30 AM to 5:30 PM
  • Thursday: 8:30 AM to 5:30 PM
  • Friday: 8:30 AM to 5:30 PM
  • Saturday: 10 AM to 5 PM
  • Sunday: 1 to 5 PM

Featured Reviews


Frequently mentioned in reviews: apartment (8) rent (8) Helen (8) apartments (7) love (7) living (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Theresa S. 5 years ago on Google
    Qualifications to get an apartment here is outrageous!!! I have never heard anything like it before. I was excited about possibly living here, but I was told upfront that we didn’t qualify. I was told that myself alone would have to make 3 times the rent or myself and one other adult would have to make 5 times the rent! I make around $2500 a month before taxes and both my boys work full time. We make more than enough to pay $1050 a month. We got approved for the apartment we live in now with no problem. All we needed to make was 3 times the rent combined among the 3 of us to qualify for the one we live in. All other apartments told us the same thing (3 times the rent for everybody combined). That’s why I was shocked when Helen told me and my son that we didn’t qualify. I’m assuming we would have qualified if they would combine all 3 of our incomes like all other apartment complexes but she said they can only accept 2 of our incomes. Which is crazy because 3 of us would have been living there. I’m a very good tenant and I pay my rent on time with no problem. Their lost...not mine. So an update! Great news! I found a better apartment complex near by for the same rent amount. I got approved and I love the apartment!!!
    30 people found this review helpful 👍

  • 5/5 Lourdes p. 1 month ago on Google • 4 reviews New
    Very good experience! Thanks to the person who assisted us for their kindness and time 🙏🙏Marisol 😊😊

  • 5/5 Kristina R. 10 months ago on Google
    Update: Just approved my 3rd year lease. I have absolutely loved living here. Since I moved in, they have built a dog park and completely redid the pool. It looks phenomenal! There are brand new grills, and they completely did all of the grounds around the pool. We have not had any security or safety issues since we moved in. And when we saw the new lease, yes, there was a raise in the rent; but it was worth it. Sometimes peace of mind is worth paying a little bit extra for. Update: 9/28/2020 - Moved In! Move was flawlass and fast! Miss Helen had everything ready for us and we signed everything online. Minor mtc items have already been addressed. Now...the property! Can I just say, Thank Goodness! I am finally living somewhere I feel safe! I walk my dog and have met so many neighbors. Everyone seems cordial and at least speaks. There is zero trash on the property, and if there is something that on the grounds we pick it up. There is pride that is taken in the property; you can tell. Miss Helen is very responsive and actually answers emails :) This is good...finally we feel at home and at peace. Keeping our 5 star review! Update: 8/31/2020 - We got approved and are moving in! Miss Helen has been so great through this process. I love that everything is in writing and what I see online is what she tells me in person as well. No shady business. UPDATE: 8/28/2020 - We put our app in - Miss Helen is a gem! We shall see... Original Post: Everything looks good online...Just sent in a request to view. We shall see...These apts come highly recommended...
    10 people found this review helpful 👍

  • 5/5 Monica G. 6 years ago on Google
    I absolutely LOVE living here. I recommend this place to everyone and anyone looking for nice apartments. The grounds are kept in great condition, the gates are always working, and everyone that I've spoken to here are real nice. I feel very safe in this community and that was my #1 priority in finding an apartment. I've lived here for a few months so far and never had any major issues. The only complaint is that the apartment didn't seem ready when I moved in. There were multiple rusty screws and nails laying around on the floor that I'm still finding to this day since they are camouflaged in the carpet floors I have and I had 3 light fixtures with no working light bulbs. I was told I could come get light bulbs from the office, but I never seem to be off work when the office is open so I am just doing without. Other than that, my time here has been perfect! I don't see myself moving anytime soon.
    3 people found this review helpful 👍

  • 5/5 kandice L. 3 years ago on Google
    I’ve been here only a few months so far and absolutely love these apartments. Helen goes above and beyond...ALWAYS! Ever since working with her since day one she is so helpful, thoughtful & caring. Maintenance requests get handled very quickly, the apartments are kept nice, clean and are always quite. Everything is a huge plus, and this place feels so much like home.
    2 people found this review helpful 👍

  • 5/5 Syl H. 7 months ago on Google
    I have lived here almost 9 years. I love living in these apartments. Management is always more than helpful and very hospitable whenever I come to the office with questions. Maintenance is superb. Quick and efficient. Great place to live.
    1 person found this review helpful 👍

  • 2/5 Maya A. 9 months ago on Google
    I'm having to go through too much to rent a 2bdrm apartment thts not even renovated. I'm just trying to find somewhere so my kids can lay their head and attend the same school. Its my child's last year in hs I just need to make it through this year.
    1 person found this review helpful 👍

  • 5/5 TERRI G. 2 years ago on Google
    It is a joy to live here. Helen is outstanding and they are fast on repairs needing done. They even found somewhere for me to bathe while we were waiting on delivery of my new tank. Thank you to Helen and staff. Outstanding service
    1 person found this review helpful 👍

  • 5/5 Demi A. 2 years ago on Google
    I love that I have been able to call this place home for so long!! I have lived here for over two lease terms and it has been WONDERFUL. Me and my kids love it! Such a calm & quiet complex. The office staff is so great! Always there and very helpful. The maintenance is always just a phone call away! They love to and make it a priority to keep the residents happy! Thank you gateway for a happy home!!

  • 5/5 Alexander Gonzalez M. 1 month ago on Google • 2 reviews New
    Marisol is a very kind, respectful and above all very, very professional person. She is always very willing to serve her clients in a professional manner even if she is very busy. Is the best!

  • 5/5 Erika P. 1 month ago on Google • 2 reviews New
    Very good service from Marisol, I recommend this place, excellent and the apartments

  • 5/5 Heidy M. 1 month ago on Google • 1 review New
    Marisol, thank you very much for your very kind help, I thank you for your understanding and patience, very excellent person ☺️☺️☺️the apartments are very nice.


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