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NW Dental Group

Dentist Dental clinic Cosmetic dentist Teeth whitening service

😠 Dr. Lam is a great dentist, but his front desk staff is very unprofessional and rude. She disregarded my legitimate questions about the pricing. I sent my daughter for a visit on her own and she treated my daughter like she wasn’t a patient. I called up there and she was talking to the other patient... People often mention dentist, office,


Address

1309 Northwest Hwy, Garland, TX 75041

Website

nwdentalgroup.com

Contact

(972) 926-4800

Rating on Google Maps

4.90 (29 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 4 PM
  • Tuesday: 9 AM to 4 PM
  • Wednesday: 9 AM to 4 PM
  • Thursday: 9 AM to 4 PM
  • Friday: 9 AM to 3 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: dentist (8) office (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 nikki s. 1 year ago on Google
    Dr. Lam is a great dentist, but his front desk staff is very unprofessional and rude. She disregarded my legitimate questions about the pricing. I sent my daughter for a visit on her own and she treated my daughter like she wasn’t a patient. I called up there and she was talking to the other patient in Spanish and that left my daughter very confused. Her attitude is bad and she refused to explain the situation to me and hung up in my face. Every time I talk to her she’s very rude and it has been like this for years. Due to her being unprofessional, we’ll no longer be patients there.
    2 people found this review helpful 👍

  • 5/5 Julisa S. 7 years ago on Google
    Dr.Lam is a very caring Dr. Makes me feel like home when I attend his office. He has a very great staff, and he is also an amazing dentist. My visit was wonderful. Dr.Lam explained everything I needed to have done. He showed me the treatment that i needed. He took pictures and showed me the reasoning why I needed that treatment. he is very honest about what you need done, also has lots of patients with kids.This is by far the best dental office I have ever been too. I'd really recommend this office.
    1 person found this review helpful 👍

  • 5/5 Leonel F. 5 years ago on Google
    Dr. Lam, nurses, and office staff are extremely efficient. Our family visited their dentristry for the first time, we felt friendly welcomed by everyone. Dr. Lam shared and explained procedures beforehand making us well informed. Our son had a great experience as well, it was fast and painless visit; great for a 5 year old. We are happy to have found our dentist.
    1 person found this review helpful 👍

  • 5/5 David M. 7 years ago on Google
    Dr.Lam is an excellent Doctor. He extracted my wisdom tooth, and I honestly hate going to the dentist. I was terrified when I sat in that chair waiting on Dr.Lam to take out my wisdom. The numbing part was really what made me scared because when he started working on my teeth I didn't feel anything. My gums healed quickly and I had no pain right after my extraction. He really did a great job, I really recommend coming here.
    1 person found this review helpful 👍

  • 5/5 Brandis R. 2 years ago on Google
    Dr. Lam surpasses amazing when it comes to dentistry! I have such bad anxiety when it comes to the dentist due to horrible experiences at other dentists but not with Dr. Lam! He’s calming, attentive and honestly the best dentist I have ever been to! I am writing this review from my car in front of his office after having a wisdom tooth extraction and per usual it was quick & easy…over before I even realized it had truly started! I am so thankful for Dr. Lam! So Thankful!

  • 5/5 Lupita S. 4 years ago on Google
    Dr. Lam is EXCELLENT at what he does! I haven’t been to the dentist in a couple of years. I cracked my molar due to having a huge cavity. I received a root canal and a crown and he did such a amazing job! I HIGHLY recommend him 😊! I wasn’t scared and he made the procedure not painful! Come here, you won’t regret it! Thank you again!

  • 5/5 Sam A. 2 years ago on Google
    The BEST dentist in ever have! The doctor is very friendly , very knowledgeable & professional! I can’t say enough how good the staff members are , my kids loves to go to NW dental because the doctor is very good with them. I recommend to any one to visit NW Dental group!

  • 5/5 Tina C. 5 years ago on Google
    I’m a new patient and I’ve had 2 deep cleanings and 3 root canals in the past month with Dr. Lam at NW Dental. I’ve had no pain with any of these dreaded procedures. He and his staff are very courteous and professional. They are also very accommodating to me since I’m in an electric wheelchair. They also accommodate me by opening doors for me, moving my wheelchair once I’m in the dental chair, and calling my bus transportation while I’m still in the chair so I don’t have to wait on him. I highly recommend this office.


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