2/5 Shanita F. 6 months ago on Google
I
did
my
research
before
I
even
went
here.
I
called
ahead
to
see
if
we
could
bring
anything
in,
I
was
told
if
you
don't
have
a
booked
party
no
decorations
and
I
CAN
bring
cupcakes.
So
after
calling
and
visiting
other
trampoline
parks,
I
chose
this
one.
The
day
of
my
visit
I
went
in
with
6
children
under
4
to
celebrate
my
2yr
old
birthday.
When
we
arrived
a
young
girl
approached
asking
did
we
have
a
booked
party,
which
she
knew
the
answer
because
she
was
the
hostess
for
parties,
I
said
no.
She
told
me
that
I
could
not
bring
in
my
stuff
I
had,
balloons,
treat
bags
and
cupcakes,
if
I
did
not
have
a
booked
party.
I
told
her
that
I
called
ahead
and
was
told
I
could
bring
the
cupcakes.
She
then
went
on
with
her
spill
to
say
we
could
only
sit
at
the
5
or
6
tables
they
had
blocked
off
only
if
we
booked
a
party.
My
dad
asked
how
much
was
a
party
and
she
gave
us
prices
starting
at
200
for
party
of
10
and
up
prices.
We
then
asked
could
we
pay
for
the
$200
package
even
though
we
only
had
6
children,
she
then
said
well
you
had
to
book
ahead
of
time
because
we
don't
have
a
hostess
available.
So
now
we
like
why
would
you
offer
something
you
can't
give
us
now.
Smh.
So
I
took
my
stuff
back
to
the
car
to
cooperate
since
we
drove
30
mins
to
this
place.
I
spoke
with
the
manager
and
told
him
that
I
would
be
bringing
my
cupcakes
in
because
there
was
no
way
I
was
wasting
money
by
leaving
them
in
the
car,
so
he
did
agree
to
put
them
in
the
freezer
for
me.
I
as
very
appreciative
that
he
did
that
for
me.
I
then
paid
$85
for
my
6
jumpers
and
we
proceeded
to
order
food.
Here
comes
issue
number
2.
We
ordered
2
pizzas
and
was
told
they
only
had
6
slices
left
because
all
the
other
pizza
was
reserved
and
drum
roll.....we
did
not
book
a
party.
So
how
does
booking
a
party
have
anything
to
do
with
patrons
that
paid
money
to
jump.
Needless
to
say
if
you
don't
book
a
party
you
mean
nothing.
We
were
there
for
2
hours
and
only
two
parties
were
booked
while
5
or
6
other
tables
stay
blocked
off
because
no
hostess
was
available.
All
the
staff
that
were
there
that
day
should
be
fired,
because
there
is
no
way
you
have
2
parties
booked
and
5
or
6
other
tables
free
and
you
turn
down
money
because
no
hostess
was
available.
Everybody
there
should
be
able
to
step
in
that
position
for
situations
as
this
since
they
are
big
on
you
did
not
book
a
party.
Customer
service
these
days
has
really
went
to
hell
especially
when
people
are
paying
their
money
it
should
not
be
this
hard
to
have
a
nice
time.
Stop
hiring
children
and
promoting
them
to
run
an
establishment.
Deeply
disappointed.
I
pray
things
get
better
here,
because
all
I
see
is
this
place
going
out
of
business
in
the
future.