1/5 Uyen L. 8 months ago on Google
Red
Robin
is
one
of
my
frequented
restaurants
back
in
high
school,
especially
with
their
unlimited
fries.
I
was
never
disappointed
with
my
visits
to
the
one
in
Wichita
(KS),
but
my
last
two
visits
to
Overland
Park
(KS)
and
Garland
(TX)
locations
have
taken
it
off
my
list
completely.
We
came
around
9
PM,
which
is
still
one
hour
before
closing
time.
We
got
seated
right
away,
but
it
took
10
mins
for
someone
to
come
and
grab
us
water.
If
the
restaurant
was
busy,
I
would've
understood,
but
the
bartender
(our
server)
was
talking
to
other
workers
despite
seeing
us
get
sat
down.
She
later
came
and
took
our
order
and
drinks,
and
brought
us
a
basket
of
fries
to
start
off.
My
boyfriend
ordered
garlic
fries
with
his
meal,
and
he
got
regular
steak
fries.
We
wanted
to
ask
to
exchange
but
our
server
was
missing
for
15+
mins.
We
had
to
grab
someone
else,
and
he
tried
to
look
for
the
server,
and
couldn't
find
her.
The
food
was
fine.
The
fries
were
stale,
and
they
rarely
gave
us
a
refill
despite
claiming
it
was
unlimited.
Our
server
didn't
show
up
until
we
were
done
with
the
food,
so
my
boyfriend
just
told
her
to
take
off
the
garlic
fries
since
we
didn't
even
get
them.
Also,
I
got
their
peach
strawberry
lemonade,
which
also
comes
with
unlimited
refills.
HENCE
THE
UNLIMITED.
I've
never
gotten
a
problem
with
sharing
with
my
boyfriend,
and
we've
eaten
at
Red
Robin
20+
TIMES.
When
our
server
came
back,
she
saw
my
boyfriend
sipping
on
my
lemonade
and
said
she
can't
give
us
a
refill
unless
I
want
to
be
charged
for
a
second
drink.
I've
never
experienced
terrible
service
until
now.
She
disappeared
on
us
for
the
entire
meal,
came
back
and
told
me
she
can't
give
me
a
refill
on
my
drink
despite
it
being
free
refills,
and
almost
refused
to
take
off
the
garlic
fries
from
the
check.
I
probably
will
never
go
back
to
this
chain
again
after
my
last
two
bad
experiences.
If
I
visit
my
hometown
again,
I'll
drop
by
then
if
I'm
craving
some
crispy
fries.
Very
disappointed
with
this
location
and
the
service
given.
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