The room was dirty, sticky floor ❌ We had no sugar or milk for the espresso we went and asked at check out they took 5.5€ for the milk and sugar they gave us , such a disturbing thing. The toilet was yellow I was so shocked ! Black hairs everywhere and I’m blonde I had bugs running around the room I had to kill it because the child was scared 😖 It’s not acceptable for such prices !!!!!

Great facilities for anyone to feel comfortable. The staff here have been very accommodating even though we don't speak german. My only disappointment was that my room was made up only once in my 4 nights stay. Easy to commute to the city which is about 12 minutes or less away by bus and a little walking. I recommend.

Great hotel with modern design. Breakfast is tasty but there is not much variety. Unfortunately not all rooms have fridge :(

The staff at the reception wasn’t friendly at all except the guy at the bar. The furniture in the room some of it was partially broken.

Nice and very 𝗰𝗹𝗲𝗮𝗻 hotel, the location well connected to the center, reception always available ✅

Very decent price for an furnished hotel room! Amazing balcony on the 4th floor with an ashtray. We loved the beds, shower, kitchen, and meal options. If you stay here, go to the bar!

rooms are nice, clean and spacious. The garden is also very nice the coffee at the breakfast buffet however tasted like soured goats cheese, which as not a nice ending to our trip.

When we arrived our room was not ready, allthough it should have been around two hours before that. Also, there were complications with the beds being in the wrong room. The bathroom gets flooded each time you shower because there is no seperation between shower and bathroom floor. The water smells like sewer water and some lights aren’t working or are flickering. There was a lack of toiletries in the bathroom.

Very nice hotel. Easy to reach by public transport, not too far from the main Munich attractions and popular city spots. We had a small kitchenette which was very convenient, with a mini fridge, utensils, etc. It had everything we needed for comfortable accommodation for a few nights.

Friendliness 5/5 Room 3/5 Hospitality & Policies 1/5. Welcome to Perplexing Hotel! (especially for International Guests). Brutally honest opinion ahead... Before arrival I noticed a distinct polarization of ratings with this hotel with persons completely satisfied or not at all particularly between German and International visitors and now having completed my stay it all makes much more sense. I am a solo traveler who has stayed at several dozen European hotels over the past 15 years of all types and chains and will be writing from this view. The short version - They say no way too much for a business in Hospitality Services and while quite friendly, leaves an impression colder than the black and grey minimalist decor and youre more of a guest occupying their property than a paying customer. Longer Version LOCATION It is in a local/residential neighbourhood of Giesing with many schools and offices/businesses. The S and U bahn station (also called Giesing) are a fairly simple and unchallenging 10 minute walk from the hotel and had no problems commuting to and from the airport (even though it will involve at least 1 connection). The Sbahn lines will generally go to Munich East Station before changing direction heading into the centre but is still qquick and the tourist areas are accessed within 4-8 stops. Ubahn also a few stops away from the central tourist areas. THE STAY: This will easily put a bad taste in many travelers mouths. I emailed a couple months in advance and asked about early check in and identified I was coming from a great distance. A couple days later I had a reply from the hotel stating it would be unlikely to provide and if there was a room available for early check in it would come at a cost of 10 euros an hour. This is something that you may find in Las Vegas for example but in a European hotel, absolutely not! So before arriving it already puts the traveler on edge not knowing if they made a good decision in booking. I began my travels early in the morning in Europe at 1am Munich Time and arrived at hotel from airport at 11am tired, hoping to check in. A very friendly staff member firmly reminded me that check in would not be until 3pm and would simply not be possible. It was easy to see that the hotel was not fully occupied and is of a somewhat fair size (80-90 rooms?) so was obvious that it WAS possible but they have this policy in place to limit the amount of work for them. Ouch. So the hotel fee comes without staff service? So I took my weary self out into the streets of Munich for several hours before returning. So being bothered by the first impression, those who feel so will easily find more problems and issues and they will give you several to choose from! Squeaky beds, to all the english channels on tv not working, to 90's era wifi speed (for a business/aparthotel?), to thin walls and constant white noise from appliances or fans, along a laughably minimalist chair in your for seating. I will say in a positive manner, the room was very spacious and clean, bed comfortable, had a great view and nice hot shower (most of the time) and housekeeping was excellent. The hotel itself would not be suitable for families and more for solo and business travelers or couples Still tired from the commute, I decided to try the breakfast at the very end of one of the services. It did have quite a range but somehow was not upto par compared to other places. Perhaps i was bothered that the scrambled eggs were being served ice cold. I then asked to purchase an Americano coffee from the bar area for takeaway and was told "this simply isn't possible". Other hotels use paper cups for this, so not sure how this skips over Bold. I then went to the nearby NETTO for groceries for my kitchenette and not charged for the breakfast as i think the manager saw my displeasure. FINAL THOUGHTS I still would be quite open to staying here again. The things that missed the mark can be fixed if desired by hotel. .

The hotel is situated very close to tram which get you close to city center what is positive but we got the room that was not very well cleaned and during the first evening some small animal visited us. Therefore only 3 stars.

Pros: - Good breakfast, with vegetarian option - Easily accessible from public transport - Prices are cheap but its justifiable as the hotel looks like apartment rather than actual hotel Cons: - Thin walls so if neighbors close their door, your bed will shake - No water bottle on arrival - You have to pay while check-in - Few drawers/cupboards in the room - WiFi speed is good but somehow there is lot of drops in between

aggressive manager and general manager are not competent. at registration, they made a mistake and made me pay for it, although they admitted that it was their mistake. Manager's comment "we could do it for you for free, but we won't" General Manager - "We all make mistakes and it's our fault but you just have to pay for it because it's not expensive"

The cold hotel... this place does not give you a warm and fuzzy feeling. The receptionist was not friendly. She kept repeating that check in is only at 15.00 even though we had booked an early check in. She told us off for parking in the wrong place instead of just advising on available parking. She almost charged us again even though we had paid. The room was clean but very basic. The breakfast staff were friendly and it was good.

The walls are thin. The wifi is bad. My bed was extremely hard, much harder than a futon. Breakfast was expensive but good. The staff were competent and friendly. Some of my coworkers also stayed at this hotel. One of them reported a softer bed but could hear the noise of the staircase all night long. Another had a softer bed and very little noise but their bathroom had had drainage issues and smelled like feces. I would not stay here again.

Overall it was good but air conditioning didn’t work well, even after asking staff for fixing it, they said it is working as expected. Also, they didn’t clean the room even after requesting, that was disappointing. I hope this is not always the case and I was just at wrong time.

Lovely hotel. Breakfast is brilliant, hot and cold food, multiple types of breads which get refreshed often, try the chocolate croissant! Bed and pillows were super comfortable. All the space you'll need as a place to drop your head when a tourist.

Location not as convenient as other hotels offering equivalent conditions. Staff inexperienced and not open to customer requests. In the name of "environment protection" they offer you a €5 voucher if you accept not to have room service for three days, but the voucher cannot be redeemed to have a simple muffin (€2 value) when leaving in the morning at 6 o'clock when breakfast is not ready yet.

Great hotel with a nice personal touch. Staff is very friendly. The breakfast is really tasty and lots of options - really good price quality! Too bad their parking lot was too small for our van.

Plain simple room. Bed comfortable, room quite small in area but quite high ceiling. Felt kind of industrial style. No minibar. Regular international breakfast. What was not that pleasant for me is that i had to pay when checking in (it was not an option given but a request to pay).

Clean, fresh and pretty! The service is great and the lobby is cozy. I stayed here 2 months for work and the only thing I could complain about is the equipment of the kitchenette. No microwave, no coffee maker and almost no utensils for cooking. Another tiny thing that becomes quite irritating in the long run is also that the only lamps in the rooms are spots in the ceiling. It makes it really hard to put on make up, when theres no way to get light in your face. I would say it’s more like a hotel room with two hobs rather than an apartment hotel. But if you’re only staying a weekend or so, it’s great!

Rooms ok,internet TERRIBLE...it's from oldies time.