McDonald's image

McDonald's

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Hamburger restaurant Sandwich shop

One of the Most Revieweds in Gates


Address

1965 Chili Ave, Gates, NY 14624, United States

Website

www.mcdonalds.com

Contact

+1 585-464-0730

Price rating

$ $$$

Rating on Google Maps

3.30 (1.4K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: slow (6) location (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Zach K. 9 months ago on Google
    The drive through is super slow. It would be faster to go to the grocery store and buy the food and make it yourself. They shouldn’t even get 1 star. I’d like to meet the manager.
    3 people found this review helpful 👍

  • 1/5 Laniece S. 8 months ago on Google
    Umph they dirty wonder why no managers checked that and made them lazy slow workers clean and I wish y'all get some glue for the lil frog eye girl at the register wig and that place is super filthy I left outta there garbage under their fryers all under the stations where they make y’all food at i know the grease dirty stay out of here its the dirty black people working there that don't clean and Im black myself no racist but they be having the worst attitudes! Leave them in the city where they belong and not the good areas I will go back and take pictures I forgot this time
    3 people found this review helpful 👍

  • 1/5 Joe I. 8 months ago on Google
    Brutal. Check the date. Bosses walking around not from this location. Harrass employee's in front of customers. Hands in their pockets. Older white guys not wearing uniforms. Food took 15 minutes with no customers in store. For a burger. No manners. Avoid at all cost. Pig pen too.
    1 person found this review helpful 👍

  • 1/5 Sean M. 4 months ago on Google
    Wish I could leave a 0 star, these people gave us like none of the food we ordered. They downsized everything. The guy at the window was clearly high out of his mind. Food was cold. The guy took five minutes making two milkshakes. Waited at least 30 minutes in line. HORRIBLE EXPERIENCE DONT GO HERE GO TO THE OTHER ONE NEARBY, THEY HAVE AMAZING STAFF. 0 stars.m
    1 person found this review helpful 👍

  • 1/5 Irving Espada J. 4 months ago on Google
    Sooooooo slow, staff putting phones out the windows to chat it up with friends. On phones instead of helping customers.
    1 person found this review helpful 👍

  • 1/5 daniel s. 10 months ago on Google
    My first attempt was the drive thru. 8 to 9 cars 5 before the ordering station and about 5 from the ordering station to the pickup window. Unbelievably slow as molasses. Went inside to order VS. dr thru. No one at the register to take order. A sign on two register. Not enough staff to take orders. Order was given by use of kiosk. The only reason for being slow is the clowning around and group conversation. No one concentrating on there sole responsibility. Extremely disorganized. Then you wait for your meal and the way it's put together, was sloppy and messy. The double stack and chicken sandwich wasn't even worth the waiting nor the money. I will never return back to this particular McDonald's restaurant.

  • 2/5 Kristy B. 11 months ago on Google
    This location is always SLOW and dirty! Tables are never clean and you always wait at least 15 minutes for food. Even if you are in the drive through you are always waiting a while!! I avoid this location at all costs.

  • 2/5 Marcus M. 11 months ago on Google
    Need to work on keeping the floor more clean/safer I saw one of the employees skate plus the employee that was working the drive-thru at night on 5-14-23 was taking too long to take

  • 4/5 skyline Q. 2 years ago on Google
    Very nice staff. Food is always good and fresh here. Drive -in is always busy . Could be much quicker and could be run a little tighter. location is good after shopping at Walmart .

  • 1/5 Vicki M. 10 months ago on Google
    I never order from this location, because it's a hot mess, but they remodeled so I figured I'd give a shot....wow was I wrong! How do you get a hair in a hash brown. Obviously the employees aren't following basic head covering protocals according to the health dept. I'm not even surprised.

  • 5/5 Jakob S. 7 months ago on Google
    This is the McDonald's to go to if you have an option between going here or the one down by chili/Paul rd. They were really nice and quick with the food.

  • 2/5 kn0ck0ut02 3 months ago on Google New
    Doesn't matter what time of day you come to this location, they are always slow.


Call +1 585-464-0730 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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