Pets at Home Arnold image

Pets at Home Arnold

Pet store

One of the Most Reviewed Pet stores in Gedling


Address

2, Daybrook Retail Park, Mansfield Rd, Nottingham NG5 3GG, United Kingdom

Website

community.petsathome.com

Contact

+44 115 920 8617

Price rating

$ $$$

Rating on Google Maps

4.40 (1K reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 7 pm
  • Sunday: 10 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: staff (36) friendly (23) helpful (21) store (14) shop (13) Staff (9) pets (8) Great (8) items (7) stock (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jasmine L. 1 year ago on Google
    Went in to buy a litter tray for my cat, all of the tray section (apart from one triangular tray) were marked as £14.50. When we got to the till it was coming up £25 however the manager refused to adjust the price, saying that the trays had been placed on the wrong shelf. However, all of the trays were labelled this on the shelf - so it was clearly their fault. Will not be returning to the store as the manager was very rude. The young girl on the till was extremely polite and helpful.
    1 person found this review helpful 👍

  • 2/5 Patrick n. 3 years ago on Google
    Went to buy some tropical fish. Got the proper 3rd degree, name, address, email, phone number and even asked how long I'd had my tank. Why? Was told that it wasn't for marketing purposes and I doubt anyone from pets at home will ever ring or visit to make sure I'm not mistreating them will they.
    1 person found this review helpful 👍

  • 5/5 Anita H. 3 years ago on Google
    Fantastic service from Lydia today, so so helpful.
    1 person found this review helpful 👍

  • 5/5 Karen W. 2 years ago on Google
    Great place fantastic staff, very helpful, I'm disabled and they carried my stuff to the car I give them 5 stars
    1 person found this review helpful 👍

  • 5/5 Carmen D. 1 year ago on Google
    The Staff are always friendly and very helpful, and the store have lots and lots of things for your dog from dog bowls to toys to food.
    1 person found this review helpful 👍

  • 1/5 Mansoor L. 3 years ago on Google
    I went to buy a rabbit but their weren't any if any of the workers are reading this please contact me if you have blue,white or black rabbits for sale.if you tell me I will give you 5 stars?thanks
    1 person found this review helpful 👍

  • 3/5 Pedro Nuno C M. 7 months ago on Google
    My recent visit to Pets at Home Arnold left me with mixed feelings. While the store undoubtedly offers a wide range of pet-related products and services, I was somewhat disappointed by the limited selection of actual pets and aquarium supplies available during my visit. Upon entering the store, I had hoped to browse a diverse selection of pets, but I found that the options were quite limited. This was especially true for aquarium fish, and fish tanks, where I expected to find a variety of sizes and designs. Unfortunately, the aquarium section lacked the diversity I was looking for, and I left feeling underwhelmed. Another are of concern was the availability of pet medication and supplements. It was disheartening to discover many essential pet medications were sold out. This can be a critical issue for pet owners who rely on these supplies to keep their furry companions healthy and happy. On a positive note, the store did offer a vast array offer pet-related products, from high-quality pet food to toys and accessories The staff was also friendly and eager to assist customers. In conclusion, Pets at Home is a one stop shop for pet owners, but improvements are needed in terms of pet variety and ensuring essential items like meds and supplements are consistently in stock. Despite these shortcomings, the store still has a lot to offer for those looking to pamper their pets with premium products.
    1 person found this review helpful 👍

  • 4/5 ローレンさん 1 year ago on Google
    Good place to find almost anything pet related (if its in stock!) staff are sometimes a hit and miss (but i guess that is down to experience). Great aquatic selection and brilliant VIP app! Will often leave with some freebies thanks to the app 😁👍

  • 4/5 Gordano 1 year ago on Google
    Helpful staff but unfortunately they had no lint brushes and were not sure if they ever would. So, 4/5

  • 3/5 Emma C. 2 years ago on Google
    There was a lot of empty shelves, they didn't have 3 of the main items I wanted/ needed including the puppy food my pup eats. I can't swap him to a new one so need to find an alternative shop :(

  • 4/5 Deborah S. 1 year ago on Google
    Amazing shop please get pets from the adoption area because the others are from horrible rodent Mills which are cruel to animals check victoria raechel on YouTube. Also DONT BUY HAMSTER BALLS THEY CAN HURT YOUR PET BADLY.

  • 5/5 Philip B. 2 years ago on Google
    A great range of foods and treats for dogs. As a VIP my dog had received some vouchers for his birthday. A great idea.

  • 4/5 Alexandre Diego B. 1 year ago on Google
    I great selection of items for dogs and the staff is really friendly and helpful. The only reason why I am not giving five e stars because some times items for hamsters are not in stock in store and that ends up being a wasted journey. Definitely recommend though.

  • 5/5 Paula 3 years ago on Google
    Great staff, always nice and polite. Have well stocked shop.

  • 5/5 Emma S. 3 years ago on Google
    Fantastic staff! I purchased my new little guinea pigs on saturday. The gentleman who helped us was very kind and cared alot about thewell being of them. All the staff were kind and friendly. Definitely recommend going here

  • 5/5 Emzy R. 3 years ago on Google
    Very happy easy to shop in, staff were available if I needed help.

  • 4/5 Anne E. 3 years ago on Google
    Large variety of pet foods, staff friendly

  • 5/5 Mya G. 3 years ago on Google
    Great staff one member of staff in particular really good place and such cute animals.

  • 5/5 Steph E. 3 years ago on Google
    Staff very friendly

  • 5/5 Pam O. 1 year ago on Google
    Always enjoy a visit to this branch, well stocked good choice of items. Friendly staff. Parking can be a problem sometimes due to the coffee shop next door. So when I visit I leave my car near homebase and walk. Saves getting stuck or a damaged car.

  • 5/5 Gillian C. 1 year ago on Google
    Love this place everything about pets,from food,shampoos , toys beds, treatments to santa outfits lol, Staff are very helpfull ready to answer any queries freindly and polite which is every thing in thease days, would give 10 star if possible

  • 5/5 The Healy F. 1 year ago on Google
    Super friendly staff. Easy to find the items you like. ☺️

  • 3/5 Christopher B. 1 year ago on Google
    Poorly stocked for the items I wanted, most stores are like it. Staff very apologetic and we're still really helpful.

  • 5/5 Toxic O. 1 year ago on Google
    Staff are always friendly here. Decent stock levels for a smaller store than they usually are.

  • 4/5 Jessica H. 1 year ago on Google
    Great store, with lovely helpful staff, clean and tidy shop, The Only reason I'm giving it a 4 star is because of the carparking is a nightmare,

  • 3/5 Paul D. 1 year ago on Google
    Trying to park there is terrible, but it always has stock. Staff are friendly and always willing to help

  • 5/5 Callum M. 1 year ago on Google
    The service at this pets at home is always top notch. When there with our dog the workers are so nice, friendly and helpful. Any questions or help ever needed they always go bone and beyond!

  • 5/5 Nick 1 year ago on Google
    Very friendly. Helpful. Fish food flakes home brand are rubbish - all broken up and fragmented like dust- don't buy.

  • 4/5 Peter A. 6 months ago on Google
    Staff are very friendly and helpful with all your needs. Car parking is an issue but only because of where the store is located.

  • 5/5 Max W. 8 months ago on Google
    Wonderful and helpful staff, helped with finding a harness for my cat and weighed him for me.

  • 5/5 Laura M. 11 months ago on Google
    I get all my animal supplies from here aswell as both of my guineas all the staff are so friendly and helpful and you can tell they all have a strong passion for animal care

  • 5/5 Terry A. 4 months ago on Google
    Parking not always the best. But friendly staff and well stocked.

  • 2/5 Stephen B. 7 months ago on Google
    Every time you buy a online special deal it is instantly removed from sale even if uou think you have bought the item. People in shop don't deal with online shopping so cannot blame them!

  • 5/5 Viv 7 months ago on Google
    I come here because it is so nice and friendly, the prices are competitive, lots of advice re the care of pets they sell, dogs are allowed in and always a treat at the till!

  • 5/5 ellie b. 10 months ago on Google
    We visited on 24/06/23 and wanted to buy some Guinea Pigs, Hayley was amazing, you can tell that she has a passion for animals and what she does, she gave us lots of useful advice, definitely a credit to the store and the company as a whole! Elliott (I think was his name but not fully sure) helped us carry the hutch to my car and was really friendly, will definitely be my go to branch from now on!

  • 5/5 Richard L. 3 years ago on Google
    Excellant shop

  • 5/5 Gerry L. 3 years ago on Google
    I love this place! Good quality products and prices. Plus the staff working at the store are incredibly nice!

  • 5/5 Ben W. 3 years ago on Google
    As far getting kitty litre goes, this is a good place to go because it has kitty litre and is close to my house. If you don't live in my house you might feel differently. If you don't have cats then why are you getting kitty litre?

  • 5/5 theresa 3 years ago on Google
    Add a lovely experience at the shop today the staff was helpful and at everything in place for distance the shop is laid out lovely when you can see everything you need

  • 3/5 Dan B. 3 years ago on Google
    Don't go here for fish, the staff aren't very knowledgeable and there are way better suppliers, go to wharf aquatics instead.

  • 5/5 tracy dawn b. 3 years ago on Google
    Staff very friendly And store follows all covid goverment guidelines and easy parking

  • 5/5 Lauree O. 3 years ago on Google
    Staff are so helpful and friendly, also a great place to socialize your pup and to spoil them with presents of course!

  • 4/5 Janine T. 3 years ago on Google
    Calm and organised. Very friendly and helpful staff.

  • 1/5 Luke W. 3 years ago on Google
    Not a good experience Given voucher and told Carnt use it and they didn't read terms and conditions just declined it 😠 made my partner feel uncomtabe .

  • 2/5 rob a. 3 years ago on Google
    Expensive and staff a bit rude

  • 4/5 Jamey A. 3 years ago on Google
    Not great, had most supplies in stock but couldn't sell fish due to their heaters being broken? I would have thought this would be unsafe for the fish but okay

  • 5/5 Sunnie P. 3 years ago on Google
    Friendly staff I always find what I want if I can't find what I want the friendly staff are happy to help you. In the pandemic that we all in if you are deaf and you ask them to remove there masks they are happy to do so. So you can lip read them. Overall always happy to go back there time and time again. Thank you to all pet at home staff.

  • 4/5 John B. 3 years ago on Google
    Good service and advice

  • 5/5 Paul H. 3 years ago on Google
    Great place for the dog equipment we need

  • 4/5 Tim H. 3 years ago on Google
    Lots of choice. All pet animals catered for. Great selection of wild bird food too. Service a bit indifferent but adequate.

  • 5/5 Stephanie L. 3 years ago on Google
    Friendly staff very helpful x

  • 2/5 David L. 3 years ago on Google
    Slow service

  • 2/5 Kimberley J. 3 years ago on Google
    Nowhere to lock up a bike. This shop is less than half a mile from me so I'm not going to drive there but I need to buy a large pack of cat litter that is heavy. I can carry it on my bike easily but there's nowhere to safely lock my bike so I don't use this shop

  • 2/5 Ali Y. 3 years ago on Google
    Not impressed. They cannot sell deworming medicine or flea medicine , when clearly they have it in stock on the shelf. Apparently they don't have anyone qualified to sell these.

  • 4/5 Martin C. 3 years ago on Google
    Very helpful and knowledgeable staff.

  • 5/5 telandi 3 years ago on Google
    No queues and reasonably priced

  • 4/5 Alister B. 3 years ago on Google
    good selection of products and friendly staff

  • 5/5 Kurt n. 3 years ago on Google
    Good

  • 4/5 teresa m. 3 years ago on Google
    Smaller store but very helpful staff.

  • 5/5 Samantha b. 3 years ago on Google
    Really helpful staff

  • 5/5 Stephanie L. 3 years ago on Google
    Always helpful and knowledgeable

  • 5/5 Beckie H. 3 years ago on Google
    Always well stocked and great staff.

  • 5/5 JULES C. 3 years ago on Google
    Great informative staff

  • 5/5 Richard H. 3 years ago on Google
    Very helpful staff.

  • 5/5 Letitia W. 3 years ago on Google
    LOVE THIS PLACE! Visit a lot to buy my bunch some dog food/treats etc. Recently visited for a dog tag after a bad experience at another engravers & left super happy! My pup looks amazing now! Very quick & super friendly, lovely staff!! A***

  • 5/5 Pauline R. 3 years ago on Google
    Had everything I wanted - friendly, helpful staff and a bonus 10% off ... NHS discount take your ID badge.


Call +44 115 920 8617 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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