3/5 Thomas D. 8 months ago on Google
Stayed
in
a
King
Family
Room
with
three
people.
On
the
positive
side,
large
room,
unusually
comfortable
sofa
bed,
freshly
done
fitness
room
and
spa
area
with
a
small
sauna,
excellent
breakfast
with
one
of
the
best,
crispy
bacons
I
have
had,
and
a
good
choice
of
bread
(except
the
croissans).
Very
friendly
and
forthcoming
staff
at
checkout!
But
unfortunately,
there
are
also
significant
problems.
The
air
conditioning
is
antique,
ineffective
and
sounded
like
a
waterfall
all
night,
although
in
fairness,
we
only
reported
this
at
checkout
and
were
given
points
as
compensation.
The
hotel
is
in
a
quiet
area,
but
even
so,
leaving
the
window
open
means
you
hear
enough
conversations
and
cars
from
the
street
to
make
it
necessary
to
bring
earplugs.
You
will
also
need
them
to
cancel
out
the
noise
from
neighbouring
rooms,
especially
the
doors
banging
and
children
running
around.
The
bathroom
was
tiny,
especially
in
comparison
to
the
size
of
the
room,
with
outdated
fixtures.
A
second
pillow
per
person
was
only
provided
upon
request.
Likewise,
Diamond
guests
have
to
ask
for
premium
WiFi,
and
the
code
did
not
work.
And
at
least
in
our
case,
the
main
bed
in
the
"King
family
room"
was
not
a
king
but
two
twin
beds
moved
next
to
each
other.
So
all
in
all,
some
room
for
improvement,
although
perhaps
it's
a
better
option
if
you
travel
alone
or
as
a
couple,
don't
mind
the
small
bathroom
that
much,
and
book
or
are
upgraded
to
a
higher-level
room
(the
family
rooms
are
the
only
ones
that
can
take
three,
at
least
according
to
the
website).