Worst airport I've been so far. I wouldn't have expected this chaos in this country. Unbelievable. The place was dramatically overcrowded, people losing their flights due to the huge queues. I saw a woman next to me crying out of impotence. I was there almost 2 hours before the flight and I had to literally run to get the boarding gate on time. No face masks at all, not even the staff. I hope not to have to come back here again.

The worst airport I have ever been in! My flight to Berlin at 7:00 am , and airlines sent an email saying i have to arrive 3 hours before ( which is another issue in this airport as it looks like everyone talking about it) , but anyway I arrived 3.5 hours before, and the whole airport was completely closed (at least the main door was open 😂) , I couldn’t find one single place to stay in or to spend my time in ! No Cafés , no restaurants, no free market, literally nothing. I think this airport at 3:00 am works to shoot a world war III or apocalypse movies as it’s already empty The pictures talk more , even they said “Discover a world of shops and food in o enjoy “ !! A world that is closed ! I had to sleep at the group like everyone else !

I saw the airport bad designed and lots of things are missed they don’t have properly signed I didn’t see signed for elevators workers so hard to deal they just try to make everything so difficult as u can see after the flight from Istanbul they won’t let’s to go to next flight bc they do security check again And again it takes to long 5 people working around the security section still takes too long we had a smooth transition in Istanbul airport after seen in Istanbul airport, Geneva airport came up to completely unorganized and full unprofessional for me. I hope they take serious my Complain and try to fix all the employee definitions. Our flight was 2 hours late because of all these unprofessional employees.

We've been to Geneva Airport about 6 times, and only for peak season skiing. After Grenoble , Geneva is one ro avoid during holidays. The airport itself is clean and well played out but immigration is a nightmare. It took almost 3hrs to get our passports checked. Really frustrating. Be aware when hiring a car which side you of the airport you hire from . Be avoided during holidays

Efficient, smallish airport. Security check on a busy Sunday afternoon took 10 min (I'm EU citizen), everything is clean. There's not so many WCs though and there could me more seating too. The airport is at the French border and it's about 7min by train to the city centre. There's a bus stop right in front of the airport and on your way to the train station, you don't even need to step outside. The train station is a shopping mall at the same time, with Migros and some food options.

Due to some unforeseen circumstances, I arrived at Geneva airport with very little time to spare before my flight. I regretted not being able to explore the airport and its facilities, as I had heard great things about it. Fortunately, the airport staff were very helpful and efficient in handling my check in procedures and guiding me to my gate. I appreciated their kindness and professionalism throughout. Geneva airport is truly a world-class airport in every aspect.

See one airport, they pretty much all look the same. Initial chaos during the holiday season was well handled by the Swiss staff when checking in. Once the bags are checked in, the fearful journey through security awaits. Joyfully, though it was mentle busy, the process was very quick. Departure lounge could do with more seats, and the few charging stations available for charging your devices were not working. The departure gates to the aircraft were quite nice. There is much more seating and plenty of charging plugs. Nice clean toilets and some shops to buy food, drink and stuff are also available.

***EU Tax Refund, VAT Refund for EU goods, coming in by Bus or Taxi from Annecy or Chamonix***** In pictures: 1. Follow signs for FRENCH SECTOR. It's tucked in the right corner by the check-in counters. At the entrance, they will ask for boarding pass or proof of flight out of Geneva. Ask where the actual customs window, it's not obvious. 2. Customs hour start from 5:30am I believe. VAT TAX refund scanner machine is by the window of French Customs. No lines when we arrived around 7am. Green is good to go, no further action needed. If red, can ring bell at window for customs to come stamps or for further process. 3. Go downstairs, pass through duty free and baggage claim, out back to 0 zero (arrival) floor and look for VISITOR CENTER. YELLOW Letterbox or mailbox is located on left side (if facing visitor center) where copy machine and phones are. Our experience: Everyone will tell you different things, we circled a bit, so I want to share what worked for us, since we couldn't find much info online. We purchased good from Vienna and Paris, our last stop was Chamonix. Hired a Taxi to this airport. We simply signed filled out ahead of time, scanned all our VAT forms for keepsake by phone. Most of the French items got a Green on the VAT tax refund machine, the Red ones were all with goods from Austria. The French custom stamped our Austria ones, and we simply sealed the envelope and dropped it at the mailbox. ****Highly recommend to refund by CREDIT CARD, if cash need to find another place, probably another line. ****Austria will need your original receipts in the envelope! (Minimum 75 Euro purchase)****

The airport is rather small and has no capacity to serve so many tourists, especially in winter when you travel with your ski or board equipment. I was waiting for my baggage one hour and for skis even more - one hour and a half, because there is only one belt for special-size baggage. This is a connection port for many winter directions in Switzerland or France and only one belt??!! This is a very crowded place with little room to sit or rest.

Haven't been for a few years but happy we flew from there. The new departure gates are new and modern, so much better than before. So much to do there, lots of shops, bars and places to eat. Great airport. Going through customs is quick. Overall one of the better airports in and around this area in the world

If you’re expecting a certain standard from a Swiss Airport, this one in Geneva doesn’t disappoint. It isn’t the biggest but it is well maximised and equipped with all the essentials including a train station which gets to the city centre in 10mins. It is well maintained with enough staff that prevents unnecessary queuing. You can literally go through security and passport control in 5 - 10 minutes. It’s comfortable with enough sitting areas to lounge around while you wait for your flight. Asides from the WiFi issue, it’s a solid 9 across the board.

A small yet efficient international airport with short distances between bus/train access, security checks, lounges, and gates. The airport boasts the latest scanners, ensuring swift processing of travelers. The newly designed train station is notably well-done and welcoming. However, aside from the two Swiss lounges offering good hot meals at lunchtime, the quality of other airport lounges is somewhat average. Nevertheless, this doesn't detract points for me as the airport, overall, remains efficient.

Very clean, very well thought out layout of the airport. Was very easy to get from Point A to B without any issues. There are plenty of shops and bars for consuming if you need to kill time before your flight, plenty of seating at the gates!

The airport is small and at capacity so the queues are insane. Make sure you get there an hour earlier than you think you need to, as you WILL need that extra time. Getting to and from the airport is a breeze, 10mins walk to the train station, and 10mins (1 stop) on the train (trains are approx every 15mins) and you're in the centre of Geneva.

(Translated by Google) (+) Numerous and clear screens / information panels. Large car park. Cleanliness of the premises. Sufficient number of restaurants / cafes. Friendly and always available airport staff. On arrival there is a free ticket machine for public transport. (+/-) Waiting time at the security check depends on the crowd at the moment, I have already seen short and long waits ranging from five minutes to over an hour. (-) Price of car parking. Check-in area very often crowded with people with complicated traffic for travelers. No real designated smoking area, so you are almost forced to pass through the smokers in front of almost each of the many access doors. Often waiting in front of the carpets to collect their luggage. Update, Covid-19 period: Very little traffic. The safety distances are respected most of the time and disinfectant is available at many points. (Original) (+) Écrans/panneaux d'informations nombreux et clairs. Grand parking automobile. Propreté des lieux. Restaurants/café en nombre suffisant. Personnel de l'aéroport sympathique et toujours disponible. À l'arrivée il y a un distributeur de billet gratuit pour les transports publics. (+/-) Durée d'attente au contrôle de sécurité dépend de l'affluence du moment, j'ai déjà vu des attentes courtes et longues allant de cinq minutes à plus de une heure. (-) Prix du parking automobile. Zone check-in très souvent bondé de gens avec circulation compliquée pour les voyageurs. Pas réellement de zone fumeur délimitée, du coup vous êtes presque forcé de passer à travers les fumeurs devant presque chacune des nombreuses portes d'accès. Souvent attente devant les tapis pour récupérer ses bagages. Mise à jour, période de Covid-19 : Très peu d'affluence. Les distance de sécurité sont respectées la majorité du temps et du désinfectant est disponible en de nombreux points.

This airport serves as a hub to several other cities in Europe. It's a small airport, with several retail outlets. However the design of the retail outlets gives a feeling that all businesses are housed in a small area. The area for travellers to walk through the retail area is not very broad either. Inside the airport one can find McDonald's, Starbucks and other cafes and bars. Food is not exactly cheap but then that's the case at every airport. The toilets were clean, although they look gloomy and old. The airport is not exciting. It presents its facilities to travellers in a dull, gloomy, crammed up environment. The airport wifi does not seem to work. Would i like to travel through this airport in future ? Not if i could avoid it. Currency exchange machine and Atm machines are available. Ground handling seems good. Good service with no ambiguity. Baggage wrapping services are available. Children also have a little play area

Nice airport, movement is smooth but there is some lack of guidance in which way to move. However facilities are really nice. Security checking are really fast and effective. And even near the far off boarding gates..small cafes and mini shops are very helpful during the delays in boarding. Surroundings are also great, we had a evening flight and sunset views from our boarding gate was really amazing.

The new terminal is incredible! A major upgrade from the past. It is still small and convenient. The best part is it's location. Also, GVA puts out a really great app to track flights

Still the best airport to fly out of or into. Staff are professional at every level and it’s organized. The toilets are always clean andthere are many,unlike some bigger airports with only one or two constantly being closed for cleaning . Excellent transport services to and from Geneva Airport. It can become very congested during winter due to vast amounts of ski holiday tourism but certainly always well maintained and organized.

I found it quite small and crowded than expected. The staff was okay and I didn’t face any rudeness or misbehaving as most people complain. The view from the airport and the surrounding areas, runways are stunning though. You can also get your swiss sim card from a shop at the exit. I believe there is a lot of room for improvement and better management. They need to work on the signs and guidance.

(Translated by Google) Parking is simply overpriced. 6 francs for 1:23 in the main car park which they call "long-term" (Original) Le parking est simplement hors de prix. 6 francs pour 1:23 dans le parking principal qu'ils appellent "longue durée"

(Translated by Google) Return this day from Russia. Almost no plane and 1 hour wait to collect the luggage! Basically, 3 suitcases every 5 minutes ... Deplorable !!! (Original) Retour ce jour de Russie. Pratiquement aucun avion et 1 heure d attente pour récupérer les bagages ! En gros, 3 valises toutes les 5 minutes ... Déplorable !!!

(Translated by Google) Deplorable management of this airport! From getting in by car to picking up passengers to baggage handling, nothing works well. We are better served in most of the so-called "developing" countries It’s a real shame for our international Geneva !!! (Original) Gestion déplorable de cet aeroport ! De l’accès en voiture à la prise en charge des passagers, en passant par le traitement des bagages, rien ne fonctionne bien. On est mieux servis dans la plupart des pays dit « en voie de développement » C’est une veritable honte pour notre Geneve internationale !!!

Easy and clean, it is also super that you can have free public transportation from airport to city center, thumbs up and legs crossed

This is my local airport so I cannot avoid using it, but frankly, we could do better. Hand luggage security check area is badly conceived (head straight for the fully automated one on the far right to avoid manual checks), electronic passport gates are only open when there is an employee sitting behind each gate (eh, what is the point then???), and no matter how empty the airport is, they will always park you at the very end of their new aisle, requiring 15 minutes walking… Aircon doesn’t work on very hot days either 🤔. It is beyond me how such a rich area of the world can settle for such bad service

Decent airport for departures and mediocre for landings. Lounges are relatively small but clean and comfortable and there are a limited range of shops around. Couldn’t find a pharmacy / general store which was quite disappointing. Other than that check-in and security were relatively fast and efficient.

One of the best airports in Europe. Has some amazing views from the airport and it’s well laid out. The food prices are exorbitant, but it probably has to do with being in Switzerland.

Great airport but if you are arriving here, its hard to get connected to wifi. You can also get tpg Buses easily to go french side.

Fantastic airport. Love the way is organized and the easy way to find whatever you need. Thank you. 100% recommended.

IATA: GVA, ICAO: LSGG, formerly and still unofficially known as Cointrin Airport, is the international airport of Geneva, the second most populous city in Switzerland. It is located 4 km northwest of the city centre. It surpassed the 15 million passengers mark for the first time in December 2014. The airport serves as a hub for Swiss International Air Lines and easyJet Switzerland. It features a route network of flights mainly to European metropolitan and leisure destinations as well as some long-haul routes to North America, China and the Middle East, amongst them Swiss International Air Lines' only long-haul service (to New York–JFK) outside of Zürich.

Genève airport is what we call old school airport. Nice in the design, clean and functional. But not as it should be. Narrow and not very modern in style. A small area for restaurants and resting. Exclusive stores. 5 watch stores? 5 chocolate stores? What is good is that you can easily walk trough in a few minutes.

(Translated by Google) Three good (Original) Tres bien

Such an amazing airport. The officers each time friendly and professional. The smoking room is clean and don't smell bad. The check out was shorter than 15 Minutes, the bus transport to Basel SBB is great managed.

(Translated by Google) Long wait, 30 min after landing !! (Original) Longue attente, 30 min après l'atterrissage !!

(Translated by Google) Ticket taken online, on site expensive underground parking, airport with a lot of people, allow 2h30 before boarding, pleasant staff on the Swiss side. Welcome, helpful easyJet counter. (Original) Billet pris en ligne, sur place parking souterrain cher, aéroport avec énormément de personnes, prévoyez 2h30 avant l embarquement, personnel agréable côté Suisse. Guichet de la compagnie easyJet bon accueil, serviable.

Swiss efficiency at it's finest, never manage to get through security as fast as when I'm in Switzerland.

(Translated by Google) Very desert. With all the security devices, very good. (Original) Muito deserto. Com todos os despositivos de segurança , muito bons.

(Translated by Google) There is nobody (Original) Il y a personne

Geneva airport is probably one of the best airports in Europe. Its security screening is pretty fast (took me less than 15 minutes to go through on a weekend) and it has a great variety of shops and duty-free stores. The meditation room is a good place to rest and pray before your flight. One small thing that could be improved: offer EU electronic plugs. Not everyone travelling has Swiss adaptors.

Very decent size good airport to get in to the closest cities Lausanne and of course Geneva, have plenty of attractions and lots to view, I suggest very strongly, love to use any inter connection too, must visit.

This airport is awesome. Staff are friendly, accommodating, and cheerful. The vicinity is clean, service is fast. Could have been five stars if not for the luggage conveyor that malfunctioned for about fifteen minutes.

The place was super crowded. The unfortunate events of Brexit meant that passport checks at the immigration took over an hour. It looked squishy, but this is in comparison with the other airports I have passed through. They could do with some better crowd management. The place has free wifi but only specific numbers could get the code for registration. I used my United Kingdom contact after the Kenyan line could not receive the code. The Engineering Infrastructure looked great. The pavement and structure looked OK. I look forward to the trip to see it in more details during the Fidic Global Infrastructure Conference. The circulation of the vehicles is good and there is ease of getting taxis. The staff are also very helpful. A good airport to transit if you have the right documentation. It's also very close to a French border... You could visit two countries in one.

(Translated by Google) Poor Airport nobody !!!! (Original) Pauvre Aéroport personne!!!!

(Translated by Google) A desert..... (Original) Un désert.....

(Translated by Google) We are closing non-essential businesses and restaurants. Here the pandemic is very poorly managed: a line of passengers does not respect the physical distance. Open counters that can be counted on the fingers of one hand. It would be better to thin the line by opening more counters. With that, we will stay in confinement for a long time! (Original) On ferme les commerces non essentiels et restaurants. Ici la pandémie est très mal gérée : une file de passagers ne respectants pas la distance physique. Les guichets ouverts qui se comptent sur les doigts d'une main. Il serait mieux de diluer la file en ouvrant plus de comptoirs. Avec ça, on va rester en confinement en longtemps !

Love it. Almost downtown:-)

This airport hates children... 2h wait with an infant with no help from staff even after asking... I used to like this airport... Now it's one of my least favourite...

(Translated by Google) Very pleasant ! (Original) Très agréable !

Clean, efficient airport, though small by today's standards. Very quick security checks.

(Translated by Google) Good reception but it is very expensive to buy a coffee! (Original) Bon accueil mais c'est très cher de se payer un café !

(Translated by Google) It's too weird to see him so empty, almost lifeless. It hurts my heart. Let's hope that better days will come, a thought to all employees who are technically unemployed or lost their jobs. (Original) C'est trop bizarre de le voir si vide, presque sans vie. Ça fait mal au coeur. Souhaitons que des jours meilleurs viendront, une pensée à tous les employés qui sont au chômage technique où qu'on perdu leur emploi.

(Translated by Google) Clean as an airport should. Everything is very practical (Original) Propre comme un aéroport se doit. Tout est très pratique

Extremely bad, slow and rude services.

(Translated by Google) Everything works like in a Swiss watch :) perfect access to selected places, legible markings and descriptions, everything adapted to feel free and stress-free, friendly and smiling staff, nice shops. I recommend. 100% satisfaction with the trip. (Original) Wszystko działa jak w Szwajcarskim zegarku:) doskonały dojazd do wybranych miejsc, czytelne oznaczenia i opisy, wszystko dostosowane aby czuć się swobodnie i bezstresowo, przyjazna i uśmiechnięta obsługa, fajne sklepy. Polecam. 100% zadowolenia z podróży.

Efficient but severe lack of facilities and modern technology. Toilets appear to be something out of an old Soviet office complex. Needs an upgrade

They have a super fancy machine for the security checkpoint, it scans your luggage very efficiently without opening them (for laptop, etc.)

Very well maintained and large space of parkings

Very quick access from entry to the gate! The operation of the guests from entering until arriving the gates are very quick and easy. You don’t loose much time! Very smooth process. Once passing the security there is a plenty of food and shopping options, including a duty free! A small, but nice and clean airport in Switzerland.

All great but most shops are closed and no decent food after immigration and customs.

Perfect Covid-19 organisation. Seamless check-in experience!

(Translated by Google) Hardly anything going on at the moment because of the virus. (Original) Wegen Virus zur Zeit kaum was los.

(Translated by Google) Not the best but still an asset for both travelers and employees to have an international airport, even a small one, which is an essential sector of the Valdo-Geneva region Renovation of the floor required, as already done at Balexert (Original) Pas le meilleur mais reste quand même un atout tant pour les voyageurs que les employés d’avoir un aéroport international, même petit, ce qui est un secteur incontournable de la région valdo-genevoise Rénovation du sol nécessaire, comme déjà fait à Balexert

Poor safety

Here good arrangements for travelers.I impressed and thanks for all things.

(Translated by Google) I want to go to Geneva (Original) Quiero hir a Ginebra

GVA is small, which results in typically short walking distances, expect for D-gates which are pretty remote. Actually it is split to a Part located in France and the main Part in Switzerland. Security control is well managed and i have never experienced extensive waiting even at peak times. Information panels in central area, listing flights and corresponding departure gates, pretty clear directions, but as it s small one hardly can get lost anyway. Parking is extraordinary expensive, a decent number of Shops, Restaurants and Services, in the Area extending towards the train station a fully equipped supermarket is found. Overall the airport would largely benefit from some investment in renovation, in some areas it's 80's style interior, eg facilities on lounge level, above departure gates... Eeeek, hence 2* deduction.

Top...

Geneva, the most beautiful airport and city 😍

(Translated by Google) The worst airport that can exist (Original) Le pire aéroport qui peut exister

Perfect

(Translated by Google) Small airport that is going well) (Original) Petit aéroport qui va bien )

(Translated by Google) Great (Original) Super

(Translated by Google) totally empty and lifeless (Original) totalement vide et sans vie

(Translated by Google) G lost my jbl headphones (Original) G perdu mes écouteurs jbl

(Translated by Google) Very cool (Original) Muito fixe

(Translated by Google) There's no one to guide you and give you information (Original) Não tem ninguém pra te orienta e da informações

(Translated by Google) I went with a friendly person we went to the information and left them excluded (Original) Dirigi me com uma pessoa amiga fomos á informação e sai.os de lá exclarecidas