Kaze is one of the better Japanese restaurant in this area. They have a good selection on the menu and the standard is usually consistent and above normal. The Suntory is cool and delicious to drink. But during this visit, the oyster was poorly cooked and need to improve. The other food was delicious as expected.

Place is cozy. They have VIP room. Food should be better grade than normal franchise sushi. Mentai maguro which.they burning Infront of us are just normal. Not special. Soft self crab not bad. Portion are good. Their slice kurobuta (black pork) which grilled is good. Salmon head is good too and fresh enough. .

Ambient-4/5 Food-5/5 Service-4/5 Price-5/5 Food and price is equivalent hence the good rating. Food is fresh and well prepared seasoned.

We used to come to this place a lot for dinner.. for some reason I feel the quality has changed.. especially the customer service is so bad now.. nobody comes to serve us and the lady was rude.. hope that they can improve..

The food are fresh and delicious. The price also moderate consider the place at the iconic area. They also try to serve customer for dinning even we not made reservation.

Comfortable dining experience with nice ambience. Service is definitely top-notch. Price wise is reasonable for the service and quality of food you get. One set will surely be enough to keep you full.

I like the place. Quite a wide variety of food items to be ordered. The environment was cozy, and the staff there was gregarious. The miso soup was a bit too salty nonetheless.

Taste good but need to be early as lots of people

2 visits here & all is well. The lanterns outside are not lighted up & I thought it's not open I like the aunty waitress service :) food is good, only that the sushi can be firmer as it broke into pieces upon being bitten. The wasabi lacks punch.

It is really unhappy with the stuff limit us for 1.5 hour dine-in time for the reason of they have to serve the next customer!!!😡 To be honest I would not use up to 1.5 hour to finish my food but it is really unhappy when listening to this rule! Food is okay but just really disappointment with this dummy rule.

Love the environment and food. 🥰

The place isn’t perfect but it is one of the better Japanese restaurant in Bukit Mertajam. The food here is mostly delicious and we had a lot of good times here. However, the staffs preparing the salmon sashimi need to be more attentive because there were bones inside the sashimi during our time there and no one likes having fish bones suddenly poking their gums during chewing. There are a lot of private rooms upstairs so it is ideal to reserve those rooms when dining in during the pandemic to have that safety assurance. The toilets here are also acceptable and not overly dirty which is a good sign. The overall service will depend on whether you are dining in or taking away the food. You will have a better experience when dining in due to the staff‘s friendliness and the food arriving quicker recently. The problem with taking away is that the waiting period for everyone’s food is different(some slower than others) and the food doesn’t taste as good when you bring it home. I do have to say the food prices are very expensive and not everyone can turn a blind eye to it. But if you appreciate good quality then there is no harm in giving this place a try every once in a while.

I have to say their service is excellent. Even though the day I visited is already full house, they still managed to make arrangements without having to let their customers waiting too long. The waitress is also very polite and cheerful. The food was good also. Definitely worth the money.

Service was excellent! We never ran out of hot green tea because the staff kept refilling without us having to ask for it. Food were great too!

Staff is friendy and place is clean nice. Nice ramen with cup of cold green tea. Will come again!😊

Food is good , but Not waitress services.

Nice set lunch, big portion and good environment.

It was my second time here.. Purposely stopped by here before head to Georgetown. Overall the food taste average only. Not good as what we had try at the first visit. Honestly, I felt a bit disappointed... The salmon is overcooked and butter sauce for the salmon quite sweet and is overtake the salmon taste. The raw fish consider fresh but the rice a bit hard. Side dish - Tamako taste 'weird', different from what I had try before and the texture jz like I'm eating kuih 😅

Their salted vege fried rice 梅菜炒饭and mushroom are my all time favourite 😻 relaxing at the restaurant with a simple meal, nice 😋

Better book if you plan to eat on the weekend as it is usually packed. Food is delicious and worth it. Fav japanese restaurant in icon city.

Overall good taste decent, the sushi could be better, the one that I cannot accept is the lime are dry🥲 I have requested for extra lime but they are all dry as well 😡 Hope they can improve their ingredients

Great place to dine with the family. The food is good with huge chunks of real fresh sashimi that practically melts in the mouth. Go early as parking space is limited outside!

One of the only two Japanese Restaurant in Icon City. Double stories, and also with room or normal tables. Foods are delicious, service is good and good environment.

Food was good, price is acceptable good. Crew services and attitude need to improve

Environment: good Service: good (we went there during peak hours) Food: the drink in the picture took 45 minutes to be done BUT it's superb!

Good food and good service. Medium price.

Missing unagi pieces on the unagi maki, only with avocado. No quality control and cheating!

Very friendly staff and the food is undoubtedly good. For this pandemic era, they are doing a great job at ensuring customers' safety during dine-in.

Nice

Please review your ordering/packaging flow for those take away/pickup order and train well the staff. Today I have waited my dinner 1.5 hours. At 5:32pm, I ordered my meal via FoodPanda app and then the app informed the pickup time is 5:56pm. I arrived the shop and show the order number to the waiter (GUY A) while the time was 5:55pm, so he asked me wait for a while and I cannot see my order slip on the table,(they arranged those order slips on the table respectively). At around 6:15pm, I asked again another guy (GUY B) and I told him ME: I have been here around 30mins, could you cross check the order? B: 30 mins? sorry, we have many items need to clear, please wait at the side. I sit back again and after 3 mins, B came to me, " Hey, left 1 item only so please wait for a while," he said. At 6:41pm, I felt strange and asked an old lady (who didnt wear the uniform but hard-working to pack the food as I observed), she treated me nicely and did help me to cross check the kitchen and order slip instead of telling me same thing without doing any check. Thanks god, she found that only 1 item had been done prepare (out of 3) and I was waiting forever nothing. I felt nothing make senses to me as the previous guys served me who were not doing job right. So I told the lady I decide to cancel on Foodpanda but she told me those leftover items are quick in preparation and she went to kitchen with around 5 mins and brought out 2 packs donburi. I know now the dine-in service is open but please review the human source arrangement for better customer experience. The food taste and quality are excellent to me but today experience made me feel disappointed as I went out and back home used 2 hours (1.5 hours waiting + .5 hour jam). I will not blacklist this shop, just wish those kind of experiences can be avoided for my next visit. Thanks

Comfortable environment for dinner

Helpful staffs for elderly with mobility issues. Food is as usual up to standards

Excellent food and service.

Abit slow on service but food is orite! Grilled hamachi is fresh and otoro cut is great

(Translated by Google) Sanitation, good service, delicious food (Original) 环境卫生,服务周到,食物美味

I love the variety choices of their menu. Their sashimi is fresh. Service is good.

Nice place with fresh sushi. Above your regular sushi king and azuma for sure. Try their ramen which is just nice and not too salty. Overall nice place to just relax after work.

Fresh sushi and sashimi Japanese restaurant with reasonable price.

Nice environment , delicious food , friendly customer service , definitely 5 stars

Food taste so so ... Without asking, the service crew start clearing the table while we are still eating, it does make me feel pressure and feel like i need to rush to finish up the rest of my food ...

(Translated by Google) Fair price, fresh ingredients, lots of people during dinner time (Original) 价钱公道，食材新鲜，晚餐时间很多人

Good food

Love the food & environment atmosphere.

Good choices , efficient service.

Nice place for ramen and sushi

(Translated by Google) Good food and good service attitude (Original) 食物不错，服务态度好

Food is tasty and nice but the food price is quite expensive.

Food is good

(Translated by Google) Nice Japanese restaurant... good value for money! Delicious and fresh ingredients... (Original) 不错的日本料理餐厅... 性价比高！味道美味、食材新鲜...

Very expensive. Waited sooooo long for the foods (about an hour or more than that). Foods were served inconsistently and in a way which was not proper arranged. Overall, the price doesn't attach to the food portion and services. In other words, it doesn't worth the price.

Food is nice but a bit expensive

Generous cuts. Food is good. Service acceptable.

Good services and delicious food

Best place for gathering with family or friends

Worth to try...So nice for all the dishes

Nice Japanese food

Always will not dispointed with food.

A wide selections of sushi, sashimi and Japanese foods.

A bit expensive due to high rental at Iconcity. Foods is great.

Very delicious the fried rice.

(Translated by Google) Bad service attitude (Original) 服务态度不好

Food is above average with known Japanese varieties that you will be looking for. Haven't try their desert probably next motivation to go.

(Translated by Google) Super delicious (Original) 超级好吃

Nice food and good service