McDonald's Sungai Pinang DT image

McDonald's Sungai Pinang DT

Restaurant Fast food restaurant

One of the Most Reviewed Fast food restaurants in George Town


Address

No 2, Lbh Sungai Pinang 1, 11600 George Town, Pulau Pinang, Malaysia

Website

www.mcdonalds.com.my

Contact

+60 4-281 5291

Price rating

$$ $$

Rating on Google Maps

4.00 (4.6K reviews)

Open on Google Maps

Working Hours

  • Monday: 7 am to 12 am
  • Tuesday: 7 am to 12 am
  • Wednesday: 7 am to 12 am
  • Thursday: 7 am to 12 am
  • Friday: 7 am to 12 am
  • Saturday: 7 am to 12 am
  • Sunday: 7 am to 12 am

Featured Reviews


Frequently mentioned in reviews: staff (16) service (14) drive (11) view (10) good (10) order (10) fast (8) meal (8) time (8) nice (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 张一護(DarkAXL) 5 months ago on Google • 115 reviews
    Another fast food joint without accepting American Express provider credit cards even with Maybank terminals, which others have. Great for a quick meal. Somewhat decent atmosphere and view if not for their own company event on the day.
    8 people found this review helpful 👍

  • 1/5 SC 1 year ago on Google • 110 reviews
    Everytime come for McD it’s always disappointing because of the quality of food:( The only reason I’m here because of kids. Overall the quality is below par, the only attraction is time with loved ones. The washroom upstairs was dimly lit. Hand wash solution was not refilled for a long while it seems.
    3 people found this review helpful 👍

  • 4/5 bl t. 5 months ago on Google • 379 reviews
    Very nice seaview for the restaurant. If you visit during peak hours it will be very crowded. Service is a little bit slow, it needs to be improved as not many people during my visit. Another thing I like about the ambiance there is that it is very relaxing to sit outside of a restaurant.

  • 1/5 Wan A. 1 year ago on Google
    Good place, just a normal McDonald like other branch. Nothing extra. But that's what makes me a bit disappointed with them. The parking charge was unrealistic. Truly wasted my RM15 only on the parking charge for parking there on 3 hours. Nowadays people go to McDonald not just to eat, but some even go for discussion, meetup or catching up with old friends. And this branch clearly have good and enough space to cater lots of cars for the parking and tables for people to dine. Why so expensive? I may accept it if i was charged around RM5-6,as it was standard charges for nowadays malls parking rates(that even have guards and roof to cover your car from rain) but RM15? Come on McDonald. If this is how its gonna be, then people gonna start avoiding your branch. They will only come for drive-thru only. Not to mention that the drive thru was stuck too, bcuz of there was a customer who cant proceed to get out of the parking cuz the scanner failure or something like that, thus making the flow of the drive thru stuck. Hope can reconsider the parking charges, or may just start to accept that the sales gonna drop very quick tho after this. Im really disappointed McDonald. Truly am.
    3 people found this review helpful 👍

  • 1/5 Steph K. 1 year ago on Google
    Ordered Happy meal pancake but came without drink n toy just an alacarte pancake???? Ordered Two chicken muffin with egg but came without egg also! What the hell???? Very poor service!
    2 people found this review helpful 👍

  • 1/5 William P. 1 year ago on Google
    Worst MCD ever... Online mentioned few mcd that open including this one, but the staff just sleep inside and tell us closed. Why is it close still gt staff inside? Ambik gaji tido dalam ??!
    2 people found this review helpful 👍

  • 2/5 Tg _. 3 years ago on Google
    If you are using the Sundae Combo deal the second sundae will come in a 2/3cup amount. Even the chocolate syrup topping so little. Its only at the sides of the cup but not the sundaes. Not sure if the same at other drive thru outlets.
    1 person found this review helpful 👍

  • 5/5 ABUL S. 4 years ago on Google
    FOOD Burger, spicy chicken -Good DRINK Milo - Poor Soft drink-Normal PRICE Overall Resonable. Value for money PLACE, ENVIRONMENT 1)Very clean place and suitable for family. 2)Excellent customer service 3)Clean Wash area & toilet 4)Car park 5)Birthday party 6)Recommended for birthday party on small scale not suitable for big family. 7)Good hospitality 8)A lot of games and activity CASHLESS PAYMENT YES
    1 person found this review helpful 👍

  • 1/5 GaiaLyn 2 years ago on Google
    Been here a lot of times, great place to hang out. Only something happened recently, at first they allow me to dine in with half cup of unfinished starbucks, when I'm waiting to collect my food, they ask me to leave because they don't allow outside food. Staff should have inform us that we're not allow to bring outside food before coming in and order food.
    1 person found this review helpful 👍

  • 1/5 ChLi Y. 1 year ago on Google
    Lousy service. What is drive through?! I need to wait for my orders?! The reason using drive through is for speed n convenient! Plus if u do not have ice cream or juice u should notify customer first! So that we dont have to queue waiting!
    1 person found this review helpful 👍

  • 5/5 Edwin G. 11 months ago on Google
    I ordered the mcflurry and ice cream cone for dessert and it was pretty good. The combination with Oreo and ice cream, MMm. Delicious and with a beautiful sea view? That's 5 stars guaranteed. Will come back again.
    1 person found this review helpful 👍

  • 1/5 Dheebu Kaithavana J. 1 month ago on Google • 60 reviews New
    When we asked the staff to replace the chilli sauce packets they provided, they mentioned that they order very little of the ketchup it seems. Just have the chili packets. What do customers who don't like chili supposed to do? And the coke was watered down, no syrup in it. Same with the Milo we ordered as well. When we brought it to their notice they just mentioned that their machine had no issues. Overall left with a bar taste of McD's service

  • 1/5 Ravi G. 2 months ago on Google • 49 reviews New
    Worst. Fries not cooked well. Very hard to eat. Hot milo like hot water. Official please take action on ppl who woking there.

  • 5/5 Water B. 2 months ago on Google • 34 reviews New
    Went there for my friend's party, the place is clean the atmosphere was really nice and you can sit outside (shaded)

  • 4/5 Rovina R. 9 months ago on Google • 18 reviews
    Was nice place to celebrate birthdays party,We enjoy too 🥳

  • 1/5 Wai K. 5 months ago on Google • 13 reviews
    Waited 20 minutes just for a cup of ice latte even when there isn't a lot people order coffee and in the end walk to counter to found out it's done a long time but it's left there ...... well if the staff isn't gonna deliver us the drinks why even give us table service as an option from the very beginning? I am sure I chose table service and I even saw the table service number written on my cup ! Really terrible service , went to confront and the grey uniform lady just say it's done that's all 😞, 😮‍💨 tables and floor under the table is dirty without anyone to clean them , always been like that since it's November reopen😮‍💨 Honestly saying, saw the news that the boycott affected a lot of McDonald's, and I felt sorry for the weird collateral damage but if all the staff , I mean most , like 90% of them are gonna have working attitude like it's the end of the world today ,then how about just stop working there ? No smile , no cleaning, just robots emotionless face and negative vibe, honestly how about just stop working at McDonald's so the customer and you will both have a better day , a win win solution. Cause not feeling they are doing their job properly at all , then why waste your time and show bad face and lousy service , lousy attitude and poor hygiene to customer at all ?

  • 2/5 Snow C. 1 month ago on Google • 10 reviews New
    The McCafé drinks not done well, obviously poor effort by barista. The scrambled egg is more like omelette, so disappointed

  • 3/5 Fabiana T. 5 months ago on Google • 6 reviews
    A very normal fast food chain with very restricted menu unlike the ones that I've been too. Besides the ambience there, there's really nothing much to comment about. Getting some sun and sea breeze is refreshing. Servings are rather small compared to the price that we're paying. Terminal accepts overseas credit card with the Visa or Mastercard provider but somehow not American Express which is a total bummer.

  • 2/5 Yaya Shi Y. 2 months ago on Google • 4 reviews New
    Breakfast muffin too hard. Normally i will throw the rubbish myself after finish the meal. But can the staff not use a pushy tone to remind customers need to take out the rubbish

  • 5/5 Hanafi 3 years ago on Google
    Love!

  • 2/5 Cindy C. 3 years ago on Google
    If you are rushing don't go to this outlet. Service very slow although it is fast food outlet.

  • 5/5 rrainbowii_syf 3 years ago on Google
    Nice,relaxing place nearby sea 🤪💜

  • 1/5 Hanani 1 year ago on Google
    First floor open but no aircond, staff said not service yet, but still decide let customer dine in on this floor. Outdoor space first floor is closed but no info. Dirty table on first floor, staff noticed but no action.

  • 4/5 Hon Sern W. 1 year ago on Google
    The branch manager (Emma) is helpful in organising the birthday party for my baby. They made a fantastic deco and all my family and friends think it is nicely done. Will suggest that they make improvement towards how the meal is serve. A bit slow on the coffee from McCafe

  • 5/5 Jevien C. 3 years ago on Google
    (Translated by Google) Casual, friendly staff and good service. (Original) 休闲,员工亲切,服务很好。

  • 2/5 Jie T. 1 year ago on Google
    So call fast food restaurant, but dine in wait more than 30minutes for food to serve.

  • 1/5 Yi Shern L. 1 year ago on Google
    After order, waited 20 minutes at the counter still don’t have any staff settle my payment, just payment not for the food. Vry slow when preparing to serve the food. Many burgers are ready at the kitchen but not ready to serve to customer, many customers had waited long time to collect their food. some staff workers without mask and dirty kitchen. What a bad experience, I buy the meal for the journey because of traffic jam, but after waiting more than 20 minutes at there, there’s no more traffic jam. Thx McDonald’s

  • 5/5 kiran k. 1 year ago on Google
    When it comes to burger McD is first choice & never let me down. We had wonderful evening out there and my kid enjoyed playtime next to garden area and she was refusing to leave the place. Will definitely visit again

  • 5/5 Amirul H. 1 year ago on Google
    The place is near the sea and great for relaxing your mind and spending time with your beloved. The food tastes the same as other McD.

  • 5/5 Mei F. 1 year ago on Google
    2 self ordering kiosk is not working, luckily got mobile apps to order. Overall is good

  • 4/5 Jayadevan R. 1 year ago on Google
    The total atmosphere is good..have few tables outside the outlets to enjoy the seaview..few long tables inside where nice for big families..order through kiosk as usual. The toilets are disaster in here..not well clean and very smelly..male n female toilets locks are out of order..if want to lock you have to use the OKU toilet...

  • 2/5 Bridget L. 1 year ago on Google
    Just ordered Prosperity Burger for lunch at around 1140am (drive-thru). Ate at home at 12:10pm. Twister/Curly fries is so cold and hard. Taste like leftover from the night before. Please improve the quality of food. Don’t spoil the reputation of McD.

  • 5/5 Adrian Y. 1 year ago on Google
    Great al-fresco area to sit down to have a meal or coffee with view of the sea. Away from the bustle of the city. Staff here friendly and efficient.

  • 5/5 idayu r. 1 year ago on Google
    We had our son’s 6th birthday party at mcDonald’s Sri Pinang. The McDonald‘s party team: Atikah and Hasna did so well exceeding my expectations. They decorated the room nicely and followed our instructions to bring our food a bit later. They helped us managing the guests during the game time. I highly recommend both of them! Their service is really good.

  • 1/5 Ching 5 months ago on Google
    The card machine always have problem, I can say 7/10 times when drive thru, the machine is not functioning. This make people life difficult as they will only inform you after you are in the line and in front of the order machine. Then you have to queue in the line with other cars at the drive thru area

  • 5/5 Johnson P. 11 months ago on Google
    Here Mc and the coffee ☕️ outlet really good. Very Very convenient to all people in Q. All staff here also in friendly

  • 2/5 Le e. 10 months ago on Google
    Lmaooo ordered 1 nasi lemak spicy and 1 nasi lemak regular (Means not spicy) end up wait too long get both nasi lemak spicy and dont even have eggs , Macd Birch House better than this , fast and quality. No wonder so many bad reviews , call no one pickup . 🤦🏻‍♀️

  • 1/5 Dania F. 4 months ago on Google
    this night i pergi drive thru around 830 pm . i order 1 set of double cheese burger , mix and match bubur and fries , nasi lemak 1 set ayam spicy .. masa i nk pickup i tnya one of the staff “ that all “ ? and she said yes .. when i check back kurang double cheese burger and large fries .. act i suppose to get refund coz i am not feeling well i balik terus .. trained your staff to double check balik apa yang customer order

  • 1/5 A L F A R A N S I. 10 months ago on Google
    I went to the cupping business but there is no point in this .. I didn't feel anything and I didn't do anything .. The work was very fast, the time exceeded twenty minutes, and I didn't see what was going on

  • 1/5 Just L. 10 months ago on Google
    SAYA ORDER FOODS AND DRINKS SAMPAI RM 133.55 YA BUT I DIDN'T RECEIVE REGULAR , MEDIUM AND LARGE ICED MILO ! I ALSO DIDN'T RECEIVE CHOCOLATE SUNDAE ! MOREOVER I RECEIVED NASI LEMAK WITHOUT SAMBAL AND 2PCS CHICKEN ! I CALLED THEM BUT THEY DIDN'T ANSWER MY CALL . SORRY FOR BEING EMOTIONAL BUT WHO'S NOT GOING TO BE MAD IF U DON'T GET MANY ITEMS AFTER U PAID RM 133.55

  • 5/5 Deva R. 3 years ago on Google
    Nice place

  • 5/5 Jeremiah S. 3 years ago on Google
    The only McD in Penang and probably one of the few in Malaysia that has a very sea view, which is very nice and calming experience. You can either choose to sit inside or choose to sit outside and enjoy the sea breeze. Somehow, I feel that in this outlet, the beef burgers are really good, the patty always taste fresher. This outlet can get very crowded especially during the night time and on the weekends.

  • 5/5 Officialy L. 3 years ago on Google
    I love it

  • 5/5 超人心灵 3 years ago on Google
    Good jang out with seaview

  • 5/5 Jaymian J. 3 years ago on Google
    Nice place to hang out with friends.

  • 5/5 Lim J. 3 years ago on Google
    The crew is nice

  • 3/5 Benjamin R. 3 years ago on Google
    Generic, vanilla Mcdonald's, just like everywhere else.

  • 5/5 Abu Muadz Iman A. 3 years ago on Google
    Apple burger finished already 😩👎

  • 4/5 Eza I. 3 years ago on Google
    Unique location with a pleasant view.

  • 5/5 Kogila R. 3 years ago on Google
    Just love it

  • 1/5 Leon L. 3 years ago on Google
    Man's restroom Urine water tap was not functioning since last.month Excellent Smell indeed

  • 5/5 ponypony p. 3 years ago on Google
    Best McD in town with sea view

  • 4/5 LMN S. 3 years ago on Google
    One of the best mcdonalds with super view! Facing the mainland

  • 5/5 thee t. 3 years ago on Google
    Outdoor dine in is the best with wind and view only when the weather is not too hot 😂 nice and friendly staff 👍🏻

  • 4/5 Dannywong p. 3 years ago on Google
    this mcdonald is the best mcdonald i have seen keep on making on those delecios food man

  • 4/5 Shaharuddin Peru M. 3 years ago on Google
    I'm impressed with the lady monitoring the entrance. Very well trained. Very polite. 8 star! Place very clean.

  • 3/5 Kathy T. 3 years ago on Google
    Like most McDonals,Food is average in taste and variety.Service could be improved...to be more organised and faster.Location good and clean.

  • 5/5 wanie k. 3 years ago on Google
    Love this McDonald outlet. A cool place to hang out with your comforting favourite McD ice cream cause it is situated by the beach with spectacular view of Penang Bridge. Service is fast and staff is friendly too.

  • 5/5 Ash 3 years ago on Google
    Aha another maccas, easily one of the mcd with nice view in Penang. Expect long drive thru queue tho.

  • 3/5 Arief A. 3 years ago on Google
    OK

  • 5/5 naz a. 3 years ago on Google
    Easy drive thru

  • 5/5 Hanizam H. 3 years ago on Google
    (Translated by Google) Krup Krup krup (Original) Krup Krup krup

  • 5/5 Ijan A. 3 years ago on Google
    Good

  • 5/5 Jesmine L. 3 years ago on Google
    Love it! Service great n clean👍

  • 5/5 Ridzuan H. 3 years ago on Google
    Quick getaway drive through

  • 4/5 Teoh wai k. 3 years ago on Google
    Good service and like MCD breakfast 😋😋

  • 5/5 Kevin M. 3 years ago on Google
    Drive try only

  • 3/5 Viana V. 3 years ago on Google
    Ordered GCB the meat was overcooked. Not juicy and too dry.

  • 5/5 Badrishah Izwan bin B. 3 years ago on Google
    *Updated* Ordered something a certain way but the request was ignored resulted with me getting the food that I can't eat and a whole meal that I don't know what to do with. Please hear customers' request when they want something a certain way because they might not be able to eat the food when it is prepared otherwise. Update : I went back to the restaurant the next day to complain and the manager managed to get me another set of meal without much questions. Thank you.

  • 5/5 Kathi 4. 3 years ago on Google
    Good

  • 5/5 Muhammad A. 3 years ago on Google
    Fast service

  • 4/5 Haizar I. 3 years ago on Google
    (Translated by Google) Simple and fast (Original) Mudah dan cepat

  • 5/5 zareena m. 3 years ago on Google
    Fast

  • 2/5 izhan i. 3 years ago on Google
    Closed...

  • 5/5 Muhammad Afiq Mohd A. 3 years ago on Google
    Nice

  • 4/5 Omar A. 3 years ago on Google
    Nice icecream

  • 3/5 Mah Tze C. 3 years ago on Google
    (Translated by Google) Not bad (Original) 不错

  • 2/5 A C. 3 months ago on Google • 2 reviews New
    The latte taste bad as the milk is off. Guess Staff need to be made aware of how long and how to store milk in a hot country. The location is good though.


Call +60 4-281 5291 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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