KLINIK PERUBATAN THE PEARL image

KLINIK PERUBATAN THE PEARL

Hospital Medical clinic Medical center General practitioner Diabetes center

One of the Top rated General practitioners in George Town


Address

12, Medan Angsana 1, Bandar Baru Ayer Itam, 11500 George Town, Pulau Pinang, Malaysia

Website

thepearlclinic.net

Contact

+60 4-829 7295

Rating on Google Maps

4.70 (149 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 9 pm
  • Sunday: Closed
  • Monday: 9 am to 9 pm
  • Tuesday: (Nuzul Al-Quran), 9 am to 9 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: clinic (31) doctor (23) service (20) friendly (17) staff (16) Thinesh (11) good (10) polite (10) recommend (9) Lyta (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jen79 Y. 2 years ago on Google
    I could have given 0 stars but there is no option for it. Hence, I'm giving 1 star. Today (24/09/2021), around 1 pm, I went to this clinic to do a swap test since I didn't manage to get an appointment at another clinic. However, now I regret choosing this terrible clinic. There was a Chinese doctor whom I doubt if he is a professional, brutally inserted the swap tool into my nostril although I told him it was very much painful. He neglected my pain and kept inserting it!! There are no words to express my pain and I have never seen such a brutal doctor in my life. A few moments later, my nose started bleeding. I told the nurse about it and she allowed me to enter the doctor's room again. He was not guilty and not ashamed of his brutality. He didn't even bother about that and simply gave me a tissue to compress my nose without giving me a better solution. He didn't even apologize for his mistake. Entirely atrocious!!!😡😡😡😡 I would never come to this clinic again and never recommend it to anyone. To everyone seeing this post, never go to this clinic as no professional doctors are working here. Even I couldn't bear this pain although I'm middle age person. Thus, imagine what would have happened if any senior citizens or small kids attended him at that time.😓 My face got partially swallowed and still couldn't get over the trauma yet😓 Please share this as much as possible to avoid victims.
    19 people found this review helpful 👍

  • 5/5 sukwen n. 2 months ago on Google • 3 reviews New
    The doctors and services here are very good.
    1 person found this review helpful 👍

  • 5/5 thenmalar v. 1 year ago on Google
    The clinic environment is so calm and clean Doctors and the staff in the clinic polite. The staffs so helpful with our necessaries and the medication is effective too. Totally the service is good.
    8 people found this review helpful 👍

  • 5/5 Twilight 1 year ago on Google
    I don't usually write reviews but i think this clinic and the doctor in duty (Dr Thinesh Ram) deserve it. I've been under follow up elsewhere for several years, but came here last week upon a friend's recommendation. This was the first time I've came across a doctor who explained so thoroughly about my blood investigations. He spend almost half an hour, always smiling and answering to all our queries and concerns. My friend and I were overwhelmed. I highly recommend this clinic and the doctor.
    8 people found this review helpful 👍

  • 5/5 Joey y. 1 year ago on Google
    Hi, the clinic service is great. The doctor and the staffs are helpful and answered all my questions. I would also like to stress that the environment is very clean, neat, and hygienic. Thank you for your great service! 🙏🏻
    7 people found this review helpful 👍

  • 5/5 alif igloo h. 1 year ago on Google
    Visited here 2 days ago, staffs were friendly and helpful and Dr Thinesh Ram explained and answered my questions well. Would definitely recommend this clinic.
    7 people found this review helpful 👍

  • 1/5 Thivyaa S. 1 year ago on Google
    Had a very bad experience in this clinic. I had a terrible feet pain until cant walk and went to this clinic yesterday. The doctor treat me in 1 minutes, doc asked me to soak my feet into ice water and prescribe some medicine. Im ok with his advice its just that he didnt even care to see or touch the pain area. The staff at the counter is not friendly at all, give more concentrate on their own mobile, its like im getting a free treatment. I been to many mediviron in KL area which is Kepong, Jalan Kuching & Jalan Ipoh never had this kind of experience.
    7 people found this review helpful 👍

  • 5/5 Jothi A. 1 year ago on Google
    It was a pleasant experience overall at this clinic. Dr Thinesh Ram really took his time to explain my condition to me as well as the medications he was giving me. He ensured that I am properly informed about my health.
    6 people found this review helpful 👍

  • 5/5 Candy B. 1 year ago on Google
    Very friendly staff, the doctor explained very carefully. It was the first time I had screening test here with my family, and I was able to get the medical report soon, and I was very satisfied.
    6 people found this review helpful 👍

  • 5/5 Gnanaratnam G. 11 months ago on Google
    I did blood test in this clinic and the doctor in duty Dr. Ram was so polite and professional in explaining my result for me to understand. Not forgetting the girls at the front desk Lyta & Jo, always smiling and friendly. They make me feel so comfortable while talking to them.
    5 people found this review helpful 👍

  • 5/5 Niranraaj R. 11 months ago on Google
    I had a great service at this clinic. The doctor Ram is very polite and both staffs (Lyta & Jo) are friendly and sweet. The clinic environment is calm and clean.
    5 people found this review helpful 👍

  • 5/5 Parthiben V. 1 year ago on Google
    I’m satisfied with the services from Klinik Mediviron Farlim. They provide a very pleasant and friendly services to patients. The staffs (Lyta & Joan) always have a smiley face and treated patients with care. I’m very happy with Dr.Thinesh Ram’s skills and he is very professional in his job!! He explained in details on my about situation to me. Really recommended 👍🏼 Other than that, I find this place is clean, which is very important to all patients.
    5 people found this review helpful 👍

  • 5/5 Hugha P. 11 months ago on Google
    Very good place to seek treatment. Dr Thinesh Ram was very professional in explaining my problems in details. The staffs lyta and Joanne were helpful and well spoken. Highly recommend this clinic.
    5 people found this review helpful 👍

  • 5/5 Prakash A. 2 years ago on Google
    Friendly staff and very understanding doctor, provide the better consultation for patients. I have been here for my back pain injury due to working chores. The doctor provided better medicines which really help me to recover in soonest. Recommended
    4 people found this review helpful 👍

  • 5/5 Deven 11 months ago on Google
    Had a wonderful experience at Klinik Mediviron in Bandar Baru Ayer Itam, Pulau Pinang. The staff, Lyta and Jo, were especially kind and helpful throughout my visit. From the moment I walked in, I was greeted with a warm welcome and a smile. Lyta and Jo went above and beyond to ensure that I was comfortable and informed about the procedures I would be undergoing. They patiently answered all of my questions and made me feel at ease. I highly recommend Klinik Mediviron for their excellent service and caring staff, especially Lyta and Jo. They truly made my experience a positive one, and I am grateful for their kindness and expertise.
    4 people found this review helpful 👍

  • 1/5 salina s. 5 years ago on Google
    BAD SERVICE ON YOUR STAFF ! PRIVACY PATIENT PLEASE LA JANGAN DOK CERITA DEKAT ORANG ! MIND YOUR OWN BUSSINESS ! IM VERY DISPOINTED !
    2 people found this review helpful 👍

  • 5/5 Vijaya L. 11 months ago on Google
    I came along this clinic with my friend's recommendation, the doctor in charge Dr. Thinesh Ram was so humble and polite. He patiently answered all my questions and suggested me with many things. Moreover the girls at the front desk, both of them Lyta & Jo are so friendly welcomed me in and always smiling. Environment in the clinic was so clean and hygiene, love those plants. Great job y'all Highly recommended.
    2 people found this review helpful 👍

  • 5/5 vijay s. 10 months ago on Google
    Highly recommended clinic , Dr.Thinesh was very attentive displays good treatment analysis n diagnosis of problems with pain on the back. Advises and recommends further evaluation and therapy for strengthening the lower back muscles. You are also greeted with pleasant receptionist (lyta and Joe) Thanks
    2 people found this review helpful 👍

  • 1/5 gLAdYs H. 2 years ago on Google
    Superb lousy service by the assistant. At first, didn’t wear mask at all at the registration counter, cutting her nails when suppose to help me do registration. Only 2-3 patients but superb slow. Supposedly need to dispense some medications to me but keep asking me to buy outside as she claims her meds are out of stock (but I literally saw the meds are placing at the cupboard then she again trying to push the meds in so that won’t allow me to see the name of the meds). Superb unsatisfied to their service. Doctor and assistant are also communicating in their mother tongue language so that I won’t understand what are they saying. This is the most lousy mediviron that I visited.
    2 people found this review helpful 👍

  • 5/5 Romeos F. 2 years ago on Google
    Brought my workers for vaccination at this clinic. Was very happy with the service provided by the staff. Doctor took time to explain about the vaccine. Thank you and kudos to the team. Keep up the good work.
    2 people found this review helpful 👍

  • 5/5 nabiela s. 9 months ago on Google
    The service given by this clinic deserved my 5 star. From staff to doctor, everyone will treat you professionally and polite. Always be my number 1 clinic.
    1 person found this review helpful 👍

  • 5/5 Lean Heoh G. 5 months ago on Google
    Excellent service. Maintained cleaniness & very hygienic. The doctor in charge Dr. Ram was very friendly. The both staff Lyta & Jo very polite and makes me comfortable from the registration until they dispense the medication, very patiently explained the medicines well. My best wishes to The Pearl Farlim.
    1 person found this review helpful 👍

  • 5/5 azril jefry a. 8 months ago on Google
    Dr Thinesh Ram is the best doctor and also the staff is very friendly and polite. He understand his patient very well and easily to talk with. I've been using their service almost a year already. My family member also very comfortable with their services.Recommended clinic for all.
    1 person found this review helpful 👍

  • 5/5 Pamela R. 6 months ago on Google
    The services that I receive from the doctors is excellent especially Dr Matthi and Dr Thinesh The staff are friendly and ensure that I am properly informed about my health and care. For those who have dressing to be done i recommend to be done at this clinic. They saved my toe. I would have no qualms in recommending them to family and friends.
    1 person found this review helpful 👍

  • 5/5 Nazliah S. 7 months ago on Google
    Thank you doctor ram and staff, the best clinic in penang 😍 . 10000/10
    1 person found this review helpful 👍

  • 5/5 Flower O. 9 months ago on Google
    The doctor in charge Dr. Thinesh Ram was so humble, polite n nice..The girls at the front desk always smiling. Environment in the clinic was so clean and calm..
    1 person found this review helpful 👍

  • 5/5 Ms L. 5 months ago on Google
    I have a very good experience here. The nurse was friendly and the doctor explain very clearly. 环境也很清洁
    1 person found this review helpful 👍

  • 5/5 Hazlina Mohd H. 3 years ago on Google
    Thanks to Nurse at Clinic Mediviron Shazwani really helpful to me, family and all my collouge since 2018 until now..The best place to serve when you are not feeling well. Thanks to Dr Vicks that I will never forget his kindness, encourage and treat me well during my pregnancy and as when I was not feeling well.
    1 person found this review helpful 👍

  • 5/5 Toc Beng T. 3 years ago on Google
    Syazwani friendly and efficency service
    1 person found this review helpful 👍

  • 5/5 Louis P. 1 year ago on Google
    Went for PCR here. Thank you for the prompt reply on my enquiry! Appreciate so much for the help we needed. Things were done very fast and easy.
    1 person found this review helpful 👍

  • 5/5 Harun Md M. 2 years ago on Google
    one of the best clinics I have ever been treated. have an excellent and professional staff to serve me. especially Mrs. Zaida who has helped me while I was exposed to 19 covid recently.
    1 person found this review helpful 👍

  • 5/5 Ganesh S. 2 years ago on Google
    I would give 5 star to Clinic Mediviron Farlim. Excellent service. Well trained staff and tip top medical facilities.And also well experienced Doctor. I would suggest people to go to this clinic and get top notch treatment. Thank you Clinic Mediviron Farlim totally satisfied.
    1 person found this review helpful 👍

  • 5/5 NANA A. 2 years ago on Google
    Service tip top 🥰

  • 1/5 CL F. 3 years ago on Google
    What is "cover your mouth"? Cover with what? As a Doctor, you don't know it pull down the mask to neck is a wrong way? Others people took off their mask for the antigen test, but u ask patient to cover the mouth with mask? But the nurse who work there quite polite. Jz the Doctor seems rude.

  • 5/5 Nur N. 2 years ago on Google
    Fast service & staff friendly

  • 5/5 Sofea E. 4 years ago on Google
    Attended by Dr.L.Vikneswaran. He provided feedback, health consulting and the most important is showing his emphatic towards his patients. Feel welcome and comfortable while under his treatment. Unlike certain doctors especially we always seen in government hospitals (not all, I know) always talking rude, harsh, impatient towards patients. Dr.L.Vikneswaran, thank you for your good customer service. Had been the other Medivron panels too, Bkt Bintang, Berjaya Times Square, and Bangi but you are the friendly person I’d met.

  • 1/5 HENG LAY K. 2 years ago on Google
    Please check who’s on duty on 20th Sept around 3.30pm in Farlim branch. I came here for consultation. End up the doctor didn’t do anything rather than ask me to private hospital to check myself. So unprofessional & won’t come here next time. And the doctor so sarcastic enough to blame on my issue?!! End up the hospital said the referral letter he wrote couldn’t be used as well & he don’t even put his chop on it. Wondering is he a real doctor or what?!!

  • 5/5 B.T N. 5 months ago on Google
    I would like to express my greetings and congratulations to the pearl at farlim for their distinct & unique medical care and service. I'm grateful to Dr. Thinesh Ram who was very professional and a good listener. Heartfelt thanks to his both staff Lyta & Jo for always being cheerful and friendly.

  • 5/5 Jeffrey P. 2 years ago on Google
    Very good service and satisfied with their service 😍

  • 5/5 Eyedealworks I. 2 years ago on Google
    easy abd fast appointment via whatsapp. clinic accepted E-wallet, very good!

  • 5/5 KaRThi LoVeS J. 1 year ago on Google
    Excellent service,with well trained assistants Will recommend 👍

  • 5/5 AHCoE T. 3 years ago on Google
    Great service, polite nurses, dr is very helpful and shows empathy towards patient. will definitely recommend this clinic to my friends.

  • 5/5 Tan Jia H. 4 years ago on Google
    Dr.L.Vickneswaran was a excellent , he would answer all your curious questions with patience. The receptionist not to say very friendly but they are just doing great at their job too. I highly recommend all of you to visit 👍

  • 4/5 angeline p. 3 years ago on Google
    Good, experienced doctor. Nurses are well trained and pro active. Was treated and given full explanation too. Thank You Dr and Nurses

  • 5/5 Sri H. 1 month ago on Google • 1 review New
    Doctors, everyone is nice and friendly


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