5/5 Angeline O. 3 years ago on Google
Today
I
have
visited
the
store
as
have
I
several
other
occasions.
I
had
to
do
an
size
exchange
on
maternity
wear,
have
not
worn
as
I
have
not
given
birth.
The
lady
infront
by
customer
service
helped
me
and
guided
me
throughout
the
whole
process
even
called
the
CBD
branch
to
enquiry
if
they
had
another
size
for
as
they
only
had
one
for
me.
She
went
back
with
me
and
we
found
the
correct
size
just
in
different
packaging
and
all
were
sorted.
When
I
went
to
the
till
she
directed
to
me-
the
lady
already
arranged
for
a
voucher
at
the
till,
once
given
to
me
she
never
informed
me
that
I
would
need
to
pay
in
so
I
never
knew.
Eventually
once
I
went
to
the
till
the
lady
told
me
I
needed
to
pay
in
R130,
I
was
shook!
And
I've
explained
to
her
but
I'm
only
doing
a
size
exchange
so
I
didn't
understand.
She
told
me
the
price
changed
and
asked
another
lady
RE
the
situation
and
the
lady
told
me
the
same
thing,
so
I
asked
what
must
I
now
do
but
I'm
not
paying
in.
She
called
her
manager
and
while
she
waited
I
explained
that
I
wasn't
informed
about
this
because
now
I'm
paying
double
the
price
and
maternity
wear
is
extremely
expensive,
if
I
have
to
pay
that
price
I
just
as
well
go
and
buy
a
different
one
for
that
price.
And
they
understood,
the
manager
explained
to
me
and
they
have
to
restart
the
system
and
start
over
and
apologized,
I
wanted
to
just
take
the
smaller
ones
and
go
home
bear
in
mind
I'm
35
weeks
pregnant
and
didn't
want
to
make
a
fuss.
Also
mentioned
if
I
knew
about
this
in
advance
I
wouldn't
have
proceeded
and
not
waisted
their
time..
Eventually
the
manager
and
her
two
staff
members
given
me
the
size
I
wanted
for
the
price
I
originally
have
bought,
I
did
not
expect
that
because
I
did
understand
what
they
have
been
explaining
to
me
but
I
have
to
say
I
was
very
happy
for
the
effort
they've
putted
in
to
eventually
satisfy
my
expectations
and
needs.
We
can't
always
be
pleased
but
the
customer
service
were
exceptional
👌
👍
👏
😀.