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Auto Müller GmbH & Co. KG

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😐 Friendly staff, but when it comes to service, I'm more than disappointed! I bought a car 3 years ago, and the very next day I got an error message. When I introduced myself there again, the answer I got was: We had already deleted the error. How about fixing the error instead of just deleting the er... People often mention good,


Address

Göltzschtalstraße 77, 08209 Auerbach/Vogtland, Germany

Website

www.automueller.de

Contact

+49 3744 83330

Rating on Google Maps

4.30 (86 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 am to 6 pm
  • Thursday: 7 am to 6 pm
  • Friday: 7 am to 6 pm
  • Saturday: 8 am to 12 pm
  • Sunday: Closed
  • Monday: 7 am to 6 pm
  • Tuesday: 7 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Franz G. 1 year ago on Google • 302 reviews
    They probably don't want to sell vehicles. I've been there several times and looked at vehicles. Nobody was interested. Selling is different. Vehicles also covered in snow and not cleared. Average vehicle prices inflated. If the service inside is the same as outside, I would never buy a vehicle there
    1 person found this review helpful 👍

  • 3/5 Muin B. 8 months ago on Google • 9 reviews
    Friendly staff, but when it comes to service, I'm more than disappointed! I bought a car 3 years ago, and the very next day I got an error message. When I introduced myself there again, the answer I got was: We had already deleted the error. How about fixing the error instead of just deleting the error? During the warranty, the start stop didn't work, the air conditioning failed and a few other things. Answer from them, battery in good condition, air conditioning fluid empty, just needs to be refilled. In another car dealership, where I don't feel like I was being ripped off, I got the following: Battery too weak and air conditioning compressor broken. Unfortunately, I will not recommend this car dealership.
    1 person found this review helpful 👍

  • 5/5 Peter K. 11 months ago on Google • 31 reviews
    Was there for the first time, made a good impression on me. Super friendly, very competent, take care of the customers' needs. We'll definitely come back again and again

  • 5/5 Claudia S. 11 months ago on Google • 10 reviews
    Picked up our dream car there yesterday and drove it home absolutely satisfied. A thousand thanks to Mr. Weise and his colleagues, who gave us excellent advice and support. We are happy to recommend the car dealership and give it a well-deserved 5 stars. THANK YOU for the good service and all the best for the future.

  • 5/5 Andrea L. 6 months ago on Google • 5 reviews
    I bought my new car there a week ago and am absolutely thrilled. Both from the car and from my contact person, Ms. Brandl, who got back to me very quickly when I asked. Thanks to her uncomplicated manner, a viewing appointment and purchase were made very quickly. Ms. Brandl was always very friendly, understanding, flexible and courteous. She was helpful and always available by phone or email or returned calls in a very timely manner. She answered emails very quickly. I felt very valued as a customer. Even after the purchase, Ms. Brandl assured me that I could contact her at any time if I had any questions or concerns. Feel good. Thank you for everything.

  • 5/5 Dirk S. 7 months ago on Google • 2 reviews
    Super friendly team and service Appointment agreement and everything went smoothly. I'm very satisfied. Always my pleasure!

  • 5/5 Jörg R. 9 months ago on Google • 1 review
    We barely rolled into the yard with our H1! We were helped immediately and the damage was repaired. We were overjoyed to continue our journey home. Thank you! The Richter family from Chemnitz

  • 5/5 Christine S. 8 months ago on Google • 1 review
    We bought a Hyundai today at Auto Müller in Auerbach. We were advised by Sarah Brandl, a very competent, helpful and super friendly person. Thank you very much to Sarah.

  • 5/5 Paul 1 year ago on Google • 1 review
    I can only say good things about the car dealership. Very good advice, friendly staff, easy and quick appointment scheduling. A test drive was even possible at short notice. Mr. Eichelberger from sales does a first-class job. Keep it up!

  • 1/5 Celine K. 1 year ago on Google • 1 review
    Poor telephone accessibility. Service staff in a bad mood, no motivation and unfriendly. Time specifications are not adhered to, if you ask questions you don't get clear answers. In case of damage, poor handling. Advice for a car was OK so far. Bought a car and only had problems with the car dealership, there are definitely better car dealerships in the area that treat customers more kindly.


Call +49 3744 83330 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car hire
    • ✓️ Car wash
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping


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