Coffee Fellows - Kaffee, Bagels, Frühstück image

Coffee Fellows - Kaffee, Bagels, Frühstück

Restaurant Cafe Hotel Coffee shop Corporate office

🫤 Fairly rude service, staff do not (or is not willing to) speak English. Do not greet the guest, wants so get over them as fast as possible. Furthermore, they’re unwilling to serve my coffee with ice meanwhile they obviously have ice since they have iced coffees. The cherry on the top of the cake, th... People often mention coffee, nice, good, staff, view, cake, service, customer, work, seating,


Address

Hilda-Geiringer-Weg 8, 10557 Berlin, Germany

Website

coffee-fellows.com

Contact

+49 30 20654729

Price rating

$$ $$

Rating on Google Maps

4.00 (566 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 8 pm
  • Sunday: 8 am to 8 pm
  • Monday: 7:30 am to 8 pm
  • Tuesday: 7:30 am to 8 pm
  • Wednesday: 7:30 am to 8 pm
  • Thursday: 7:30 am to 8 pm
  • Friday: 7:30 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: coffee (29) nice (21) good (15) staff (12) view (9) cake (8) service (7) customer (7) work (7) seating (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Richard H. 1 year ago on Google
    Fairly rude service, staff do not (or is not willing to) speak English. Do not greet the guest, wants so get over them as fast as possible. Furthermore, they’re unwilling to serve my coffee with ice meanwhile they obviously have ice since they have iced coffees. The cherry on the top of the cake, that they absolutely do not have any sort of sugar-replacement, only bold and arrogant finger pointing at sugar. Only nice about this place is the view.
    3 people found this review helpful 👍

  • 1/5 Mahmoud R. 1 year ago on Google
    If you want to experience the worst coffee fellow ever existed, well you are in luck, you just found it! Staff are really unfriendly, for some weird reason they think that they volunteered for the job. Very condescending, zero customer engagement, if I am dealing with a coffee machine I would literally have better results. To the Coffee Fellow management, you have a wonderful chain, if this is a franchise, you better review it, if it is your own shop, then you need to have some serious talk with your personnel management team.
    3 people found this review helpful 👍

  • 1/5 Dulce L. 1 year ago on Google
    I always visit Coffee Fellows in all the cities in Germany i go, cuz I can find the same taste en every coffee shop, but not in this one , my coffe was served burnt, the attitude of the guy was the worst, pretty impressive cuz it's 8.49 am and you don't expect to be treated like this , very disappointed, I won't never come back!!!! Don't visit this place !!!!!
    2 people found this review helpful 👍

  • 3/5 Sadaf K. 1 year ago on Google
    Very nice location only 5 minuts from Hauptbahnhof. My coffee was served in a paper cup which is not very nice. There is only one person serving and making everything. He is doing a good job but some help for him would have been nice😬
    1 person found this review helpful 👍

  • 5/5 Hyo 1 year ago on Google
    Great place to chill, work with wifi, and have chat with friends. Friendly people and good foods~
    1 person found this review helpful 👍

  • 5/5 Paul B. 4 years ago on Google
    Good bagels and coffee. It has a cozy second level. Nice quiet atmosphere just like a café should have. One can see the Hauptbahnhof and the Sony Center from here. The venue is surrounded by a nice waterfront.
    1 person found this review helpful 👍

  • 5/5 Sandra S. 2 years ago on Google
    Really nice café, we were very happy to find this spot just around the corner of the Main Station „Hauptbahnhof“. For two coffees, two bagels and two mueslis we paid 28€ which is fair for the spot. Ask for the bagels to be toasted - soo good. Toilets were clean as well and the outdoor seating was comfortable. Can recommend to anyone visiting or waiting a bit for their next train.
    1 person found this review helpful 👍

  • 1/5 Jenya H. 2 years ago on Google
    The Barista and the waitress are the most awful workers I've ever seen working in a restaurant, anywhere, ever. They don't belong there. There were 3 people trying to order coffee and they just blatantly refuse to take their order because they were "busy", she was running around back and forth and he couldn't finish making 1 shake. The restaurant wasn't full. Irritating experience, I would not recommend to anyone, steer clear. I just told you my experience, I was standing in line behind 3 people and the Barista started yelling. I'm never going back there unless I want a mental breakdown. I like coffee fellows, I just don't like the workers in that brach. Just get decent workers that have manners, that don't yell at customers.
    1 person found this review helpful 👍

  • 4/5 Yuyang P. 5 months ago on Google
    A nice place to waiting for the train. It’s quite close to the main train station of Berlin which contains two floors inside and when you sit there you can enjoy the river view. Many ppl using laptop and study there, the vibe is nice. It offers different sizes and types tables to satisfy your needs and requirements. Food is ok and the day I went there, one of the staffs seems not very happy I guess.
    1 person found this review helpful 👍

  • 4/5 S A. 2 years ago on Google
    Cosy cafe with nice coffee and view. Cake options are a little limited. Some more options like Strawberry or Blueberry cakes would be great.
    1 person found this review helpful 👍

  • 2/5 Peter ONeill J. 2 years ago on Google
    The wifi didn't work and I asked and they said it was fine, the chai latte tasted like hot milk without any flavor, the salmon bagel was odd but I liked it they added Dijon mustard which is a nice touch. Mainly lost points because they weren’t helpful or nice.
    1 person found this review helpful 👍

  • 5/5 Johanneke den H. 2 years ago on Google
    Kind staff and great menu. The musli is highly recommended, both the himbeer and the blueberry version. Excellent quality coffee.
    1 person found this review helpful 👍

  • 5/5 Stefan B. 2 years ago on Google
    Always a pleasure to be with you, great selection of fresh food & drinks and this view😍 The service today was very friendly and helpful again. Keep it up 👍
    1 person found this review helpful 👍

  • 4/5 Ross S. 5 months ago on Google
    Super comfy place! Decided to come here after a long train transfer in Berlin. It's way quieter here then all the places in Berlin Hbf, so you have a guarenteed place to sit here. There's also plenty of power sockets nearby in case you need to charge your phone/laptop. The coffee was super nice! It's on the pricey side, but it's still cheaper then everything within the station. I also had apple pie during my visit, which was not the best... It was edible, but it was noticeable thay it had been in the fridge for a long time and it wasnt that fresh. Overall, would say this is a super nice place to kill time if you have a transfer in Berlin and you want to stay close to the station, but avoid the big crowds there.
    1 person found this review helpful 👍

  • 5/5 Varsha K. 9 months ago on Google
    I visit this cafe regularly whether be it for meeting friends or change of place to work. Music isn’t too loud. In good weather, outdoor seating would be good as it has waterfront. Iced cappuccino tastes really good.

  • 2/5 Kitchen I. 10 months ago on Google
    Well, the Fellows part is good, and hey, that's something. The food looks OK, but in the case of the slab of cake they gave me, it had more chemicals than a Dupont plant. The coffee was woeful. The base shots were flat and dull, and the milk textured as if, well not textured. Pity, the Fellows are lovely. They just need a lesson or two. The place is convenient as formulas go.

  • 5/5 Blondie 2. 1 year ago on Google
    I came here as it was close to my hotel and it's pretty scenery looking over the Spree river. I got a nice cup of mint tea and the salmon bagel sandwich. Everything was tasty and fresh would definitely come back here. They take cards and free wifi 😊

  • 5/5 Rox F. 1 year ago on Google
    Great coffee, the staff is very nice and the place have a really cozy vibes! A lot of corner you can sit and enjoy your time. I would recommend

  • 3/5 Nick P. 8 months ago on Google
    Lovely place, large coffees, delicious breakfast bagels and muesli and overall just a standard Coffee Fellows with a great view of the waterfront. Some more healthy options would be nice, less sugar and more natural ingredients. Also self-service with a simple QR based system that works accordingly would be an improvement. However for the classical idea of working from a coffee place (which seemed to be a prominent thing to do for many here) the internet speed and connection is not as expected.

  • 5/5 Paul S. 1 year ago on Google
    Great find near Central Station. Nicely done out, music good but there was the odd tune which was more appropriate for a night club. Excellent selection of seating. Will definitely go again before I leave Berlin.

  • 1/5 Jan K. 8 months ago on Google
    The best is the atmosphere but that's it. The cake I ordered as Apple cake tasted like pear (maybe my taste, maybe just the wrong sign at the cake bar) and was pretty soggy, the coffee is okay (Given the prices you pay you don't get what you pay for). But the worst is the service that does not deserve to be called service in my opinion. I was waiting in line and someone not able to speak German but English only ordered a water and a bagle. The cashier told him they'd be out of bagels while someone else from the staff standing right behind him was preparing...bagels. This guy turns around to the customer and you'd think he'd kindly ask him what kind of bagel he'd like so he could be so kind and make that bagle for the customer quickly...anyone with some sense for service would think that, right? But this staff member just turns around to tell the customer "Come back in 30 minutes, then these will be done." I think this is an absolute no-go when it comes to service and was the first red flag for me. I was next in line and asked the cashier in German (my mother tongue and the staff was speaking German to each other, I thought I'd make the safe choice) if he'd be so kind to give me a small paper bag so I could put my wallet, shades and a little plastic bottle of water in it to be able to hold the cup of coffee that I'm about to purchase. The cashier obviously didn't understand me so before I could switch to English his other colleague (not the bagel guy) turned to him and explained to him what I asked for. Not understanding me is totally fine, I don't mind that. What I do mind is after understanding my kind question with the help of his colleague the cashier looked at me like I asked for the impossible and how I could dare to ask him that question that would make him have to move, reach out with his arm, grab a paper bag with a weight of maybe 10grams, walk back two steps and pass me that paper bag of course without a smile but that "you all bother me" face that made me very uncomfortable. So uncomfortable that I decided to kindly tell him that if that would be too much for him I'd be fine to just leave, no hard feelings. Now instead of an apology his colleagues turned to me and defended this as "he didn't understand you"...which in other words is just telling me that I'd be the one making a mistake here. I kindly told them that this is not about not understanding me but the feeling I have as a customer about the cashiers lack of kindness. Still nothing remotely apologetic. That is fine, nobody has to be kind to me or to anyone else. But as a customer I can make a decision too...or many decisions in the future. These decisions will always carry that impression at this Coffee Fellows store. Sorry, Coffee Fellows. Your coffee is okay and I'm sure the cake can be too if it's fresh and not soggy yet. But the staffs behavior is what will make me not come back. I don't even blame these young persons in staff. It's not their responsibility to be trained properly. Update: I totally forgot to mention this even though it doesn't make anything better. Maybe the staff should be aware that when the window to their "kitchen" is open and directed to the outside seating area it's not a good idea to gossip about customers. Just an idea to make it to 1.5 stars.

  • 4/5 Prashant T. 7 months ago on Google
    It's a nice coffee place beside Spree near Hauptbahnof. It has nice and big seating area with indoor and outdoor seating. We are regular here as we live nearby. You can sit here and work as well as they provide free Wifi. I would definitely suggest this place for quick bites and drinks.

  • 2/5 Miguel L. 7 months ago on Google
    We went 2 hours before closing time and most of the items were sold out? I don't mean food, but coffee, teas, you name it. It was kind of a joke. You could basically have water or the most expensive beverage. Clearly they have an organizational problem. Apart from that, they served only in disposable cups because they "had already cleaned the glasses" (super environmentally friendly). I would rather stay inside Hauptbahnhof, there are plenty of places that can actually serve something for half the money.

  • 1/5 Sherif M. 5 months ago on Google
    Place is so nice and caffee and food is delicious but I would never come here again only because the baristas(The bald man) are so rude and disrespectful. I strongly recommend the establishment to consider changing the staff since so many people have had issues with them.

  • 1/5 Sebastian Ben-Isaak H. 1 year ago on Google
    Some tables are reserved for the staff. Especially „useful“ on a busy Sunday afternoon. We were then directed to a fully occupied table.

  • 2/5 Zhehao H. 1 year ago on Google
    Was recommended by friends, location is nice, good place to spend some time while waiting my train, internet is fast, but that's all. Coffee is coffee, but not good comparing to the other cafes I've been to. Music was very loud and not suitable for a cafe, it hears rather like a noisy bar, even fast food restaurants are playing more relaxing music. Personal was impatient. Sum up, you can come here to grab something and waiting for your trains, but not worth extra visiting.

  • 3/5 Ebram S. 1 year ago on Google
    The cappuccino was mediocre. The only thing that is good about the place is the view when it is sunny

  • 1/5 Walentina 1 year ago on Google
    The location is good, the coffee and cake are delicious, but the management should think about "customer orientation".

  • 2/5 Bianca B. 2 years ago on Google
    Extreamelly long line to get a coffee on Sunday, around 25 minutes with 7 people in front of me. Staff and many customers not using a mask. All tables outside were dirty and the staff handed a dirty cloth to the table next to me and made the client clean the table himself !! Terrible service, great location, avarage coffee.

  • 4/5 Yaron V. 1 year ago on Google
    Wonderful view. Very tasty bagel sandwich. Huge and well made coffee mug. It is recommended to start a calm morning

  • 4/5 Juuso I. 2 years ago on Google
    Nice place for quick coffee, breakfast or work break.

  • 5/5 Kelli M. 2 years ago on Google
    Great place to have a coffee and snack before taking the train. Great choices and friendly staff. Lots of seating on the patio. I chose a comfy spot on the corner sofa. It had space to storey luggage.

  • 5/5 Lionel M. 2 years ago on Google
    Wow, what a great CF location! Spacious, with plenty of space to sit down with your laptop. Beautiful decoration, clean. And big fan of the playlist: Vampire Weekends, Kings of Leon, and co. (which is just the right volume so you can still have calls). Just 5min from the Central Station.

  • 4/5 Maximilian V. 2 years ago on Google
    Decent coffee and a comfortable location. Staff doesn't really care too much about the mask-wearing, but overall still worth it.

  • 5/5 Maciej K. 2 years ago on Google
    On sunny Saturday day sitting outside and having coffee and breakfast bagel, with the view on the river and trains arriving to Hauptbahnhof was very pleasant experience. Service was very polite, inside the place is spacious and comfy, but on the Saturday morning was rather busy.

  • 4/5 Aws A. 2 years ago on Google
    Nice place for sitting but when I visit only one person do the work and it’s crowded!

  • 2/5 Joris 2 years ago on Google
    It's 15:00 hours as we try to eat something lunch worthy. Attracted by the tasty pictures on the outside we go in. What a disappointment. Bagels are mostly out, so are all other sandwiches (no new ones can be made), the smoothy bowls that are on the display cannot be bought other than for breakfast so we end up with muffins... (the chocolate one is okay, but the blueberry is tasteless) The telling and selling man is rather unfriendly and is not wearing a mouth mask while walking through the coffee shop (which seems odd, but it could be that rules differ between branches). All and all a lousy experience, complete by the absence of toilet paper in the ladies restroom.

  • 4/5 Abdullah S. 2 years ago on Google
    Latte was good 4/5 Scenery on the river is nice 5/5 Cheese cake was okay 3/5 Overall: 4/5, definitely a good quiet place to work or have a drink while relaxing and enjoying the view


Call +49 30 20654729 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Prepared foods
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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